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Web Tech Support Jobs in Texas (NOW HIRING)

Luxury Presence

Onsite IT Support Specialist

Austin, TX · On-site

$55K - $75K/yr

We're hiring an Onsite IT Support Specialist to be the face of IT in that office every single day ... From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that ...

360 IT Professionals

java developer

Richardson, TX · On-site

$46.25 - $60/hr

... web technology stack (e.g. HTTP, cookies, headers, asset loading / caching) - 5 or more years of ... support to resolve production related issues. - Leading development teams in using the Nuance ...

Denison Ministries

Technology Coordinator

Dallas, TX · On-site

$60K - $70K/yr

Building and deploying landing pages, web forms, and digital assets under the guidance of the Director of Technology. * Providing first-level IT support to staff: troubleshooting hardware and ...

Perkins Eastman

IT Client Service Specialist

Dallas, TX · On-site

$60K - $70K/yr

Support the IT team in maintaining hardware, software, and other systems. * Assist with ... Scripting and basic web development a plus. Physical Requirements / Work Environment * Normal ...

SquareDomain

Web Analyst

Dallas, TX · On-site

$81K - $82K/yr

Company Description Our National Center Business Technology group has an opening for a Web Analyst ... The goal- execute client's desired digital strategies in support of our mission to save lives. In ...

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Web Tech Support information

What is a web tech support specialist?

Web tech support specialists are professionals who assist users and organizations with issues related to websites, web applications, and online services. They diagnose and resolve technical problems, help with website functionality, troubleshoot connectivity issues, and guide users through technical processes. Their work ensures websites and web-based platforms run smoothly and efficiently, minimizing downtime and user frustration.

What are the key skills and qualifications needed to thrive as a web tech support specialist?

To thrive as a Web Tech Support specialist, you need a solid understanding of web technologies (such as HTML, CSS, JavaScript), troubleshooting skills, and familiarity with common operating systems, often backed by relevant IT certifications or technical diplomas. Experience with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to high user satisfaction and minimal web service disruptions.

What are some common challenges faced by web tech support professionals, and how can they be effectively managed?

Web Tech Support professionals often encounter challenges such as troubleshooting diverse browser compatibility issues, addressing website downtime, and managing urgent user requests. Staying up-to-date with evolving web technologies and maintaining clear communication with both technical and non-technical stakeholders is essential. Proactively documenting solutions and collaborating closely with web developers and IT teams can help streamline problem-solving and reduce response times. Embracing a customer-focused mindset and ongoing technical learning are key to excelling in this dynamic role.

What is the difference between Web Tech Support vs Network Support Specialist?

AspectWeb Tech SupportNetwork Support Specialist
Required CertificationsCompTIA A+, Web certifications (e.g., Microsoft, Cisco)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, client sitesData centers, server rooms, corporate networks
Industry UsageWeb hosting, IT services, e-commerceTelecommunications, enterprise IT, networking providers

Web Tech Support focuses on troubleshooting website issues, server configurations, and client software, often in help desk or remote settings. Network Support Specialists handle network infrastructure, including routers, switches, and security, primarily in enterprise environments. While both roles require technical certifications and involve IT support, Web Tech Support emphasizes web-related issues, whereas Network Support is centered on network infrastructure and connectivity.

What cities in Texas are hiring for Web Tech Support jobs?

Cities in Texas with the most Web Tech Support job openings:

Web Developer & Digital Analytics Specialist

El Paso, TX • Remote

Datamark, Inc.
See more jobs at Datamark, Inc.external

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Web Developer & Digital Analytics Specialist

At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace. Join DATAMARK as a Web Developer & Digital Analytics Specialist and contribute your expertise in a role where your impact truly matters!

The Web Developer & Digital Analytics Specialist is responsible for owning and maintaining the Company website and marketing technology, ensuring technical stability, accurate tracking, and actionable insights across all digital channels. This role supports campaign performance, demand generation, and data-driven decision-making through close collaboration with marketing, sales, and technology partners while ensuring reliable measurement and optimization of digital experiences.

Requirements

  • Monitor and maintain site health, including speed, responsiveness, accessibility, security, redirects, and structural integrity.
  • Implement and support technical SEO initiatives, ensuring metadata, indexing, schema, and internal linking are properly executed.
  • The Web Developer & Digital Analytics Specialist will own analytics and tracking systems, including GA4, Tag Manager, dashboards, events, goals, UTMs, and attribution frameworks.
  • Analyze user behavior and conversion performance to identify friction points and recommend improvements.
  • Support paid media and email campaigns by validating tracking, analyzing post-click behavior, and ensuring clean, reliable data.
  • The Web Developer & Digital Analytics Specialist will build email templates, schedule and deploy email campaigns, and maintain email marketing operations including QA, UTMs, segmentation inputs, and performance tracking.
  • Manage marketing technology integrations and automations across CMS, CRM, analytics, ad platforms, and marketing systems.
  • Working knowledge of front-end web technologies, including HTML, CSS, and JavaScript, with experience using web development tools such as Adobe Dreamweaver.
  • Strong proficiency in website management, including CMS updates, page builds site structure, and ongoing technical maintenance.
  • Hands-on expertise with web analytics and tracking systems, including GA4, Google
  • Tag Manager, dashboards, events, goals, UTMs, and attribution models.
  • Ability to monitor and maintain site health, including performance optimization mobile responsiveness, accessibility, redirects, and crawl issues.
  • Analytical skills to evaluate user behavior, identify conversion friction points, and recommend data-driven improvements.
  • Experience supporting paid media and email campaigns through accurate tracking validation, post-click analysis, and performance diagnostics.

Education Requirement: Bachelor's degree in computer science, Web/Data Analytics, Information Systems, Marketing Technology, or a related technical field.

Field Experience: At least 5 years of experience in web analytics, website management, data analytics, or technical marketing environments.

Position Experience: At least 3 years of experience specifically in a Web Analytics, Digital Analyst, or similar role.

Benefits

What We Offer:

  • If not local to El Paso area, this role may be remote, THIS ROLE IS ONLY AVAILABLE REMOTE IN FL, TX with occasional possible travel.
  • Comprehensive Health Care: Medical, dental, and vision plans
  • Retirement Savings: 401k and IRA retirement plans
  • Life Insurance: Basic, voluntary, and AD&D coverage
  • Time Off: Paid time off, paid volunteer hours, and major holidays
  • Disability Coverage: Short-term and long-term disability plans
  • Professional Growth: Training and development to advance your career.
  • Wellness Resources: Support for your overall well-being.
  • Salary: $65,000.00

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