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How much do web support assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for web support assistant in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

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Infographic showing various Web Support Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,313 per year, or $21.3 per hour.

Staffing & Support Assistant

Raleigh, NC • On-site

Serenity At Heart
See more jobs at Serenity At Heartexternal

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Description:

Job description:

Serenity at Heart is seeking a dependable, organized, and motivated Staffing & Support Assistant to join our growing team.

This is a great opportunity for someone interested in healthcare administration, human resources, recruiting, staffing, or office operations who is looking to gain hands-on experience in a growing healthcare organization.

The Staffing & Support Assistant will work directly under our HR & Area Supervisor and assist with employee recruiting, applicant screening, onboarding, orientation and training coordination, staffing support, and general HR administrative duties.

Key ResponsibilitiesRecruiting & Applicant Support

  • Review incoming employment applications for basic qualifications.
  • Conduct initial applicant screening calls using agency-approved screening questions.
  • Contact applicants regarding availability, experience, certifications, transportation, and position requirements.
  • Schedule candidates for interviews.
  • Send interview confirmations and reminders.
  • Maintain accurate applicant statuses within the agency's recruiting system.
  • Follow up with qualified applicants throughout the hiring process.
  • Assist with reference checks and credential verification as assigned.

New Hire & Onboarding Support

  • Assist new hires with completing required onboarding documentation.
  • Request and track missing employment documents.
  • Schedule new employees for orientation.
  • Send orientation and onboarding reminders.
  • Track orientation attendance and completion.
  • Assign or distribute required employee training.
  • Monitor training completion and follow up on outstanding requirements.
  • Assist with verifying CPR/First Aid, CNA credentials, and other applicable certifications.
  • Maintain organized and accurate onboarding records.
  • Notify the HR & Area Supervisor when employees appear ready for final employment clearance.

Staffing Support

  • Assist with identifying employees who are available for open client assignments.
  • Contact employees regarding available shifts and cases.
  • Maintain updated employee availability.
  • Help identify appropriate caregiver/client matches based on availability, location, qualifications, and client needs.
  • Assist with communicating schedule opportunities to caregivers.
  • Follow up with newly assigned employees when directed.
  • Help maintain an updated list of employees who are cleared and ready for placement.

Employee & Administrative Support

  • Assist employees with routine questions and direct more complex concerns to the appropriate supervisor.
  • Maintain accurate information in agency systems.
  • Assist with tracking employee credentials, training requirements, and expiration dates.
  • Perform general HR and staffing administrative duties.
  • Maintain confidentiality of employee and client information at all times.
  • Support the HR & Area Supervisor with workforce-related projects as needed.

What We're Looking For

The ideal candidate is someone who is:

  • Organized and detail-oriented
  • Dependable and consistent
  • Professional on the phone and through email/text communication
  • Comfortable speaking with applicants and employees
  • Able to follow established procedures
  • Comfortable learning new software and systems
  • Able to manage multiple tasks and follow-ups
  • Able to work independently after training
  • Comfortable working in a fast-paced healthcare environment
  • Willing to learn healthcare staffing, recruiting, and HR processes

Healthcare, staffing, recruiting, home care, administrative, or customer-service experience is preferred but not required for the right candidate.

Requirements:

Qualifications

  • High school diploma or equivalent required
  • Strong written and verbal communication skills
  • Basic computer proficiency
  • Ability to use email, spreadsheets, online systems, and web-based applications
  • Strong organizational and follow-up skills
  • Ability to maintain confidential information
  • Professional and dependable work habits