Experience with Genesys, Five9, NICE, Amazon Web Services, or similar cloud-based contact center ... Contact Center Operations & Transformation Manager Our Deloitte Sales & Service team empowers ...
Experience with Genesys, Five9, NICE, Amazon Web Services, or similar cloud-based contact center ... Contact Center Operations & Transformation Manager Our Deloitte Sales & Service team empowers ...
Compliance and risk management · Expected compliance with bank regulations, policies, procedures ... classes, and web-based learning. Sales and service · Cross-sell and make referrals to bank ...
Compliance and risk management · Expected compliance with bank regulations, policies, procedures ... classes, and web-based learning. Sales and service · Cross-sell and make referrals to bank ...
Compliance and risk management • Expected compliance with bank regulations, policies, procedures ... web-based learning. Sales and service • Cross-sell and make referrals to bank partners to ...
Compliance and risk management • Expected compliance with bank regulations, policies, procedures ... web-based learning. Sales and service • Cross-sell and make referrals to bank partners to ...
SUPERVISORY FACILITY OPERATIONS SPECIALIST
New Orleans, LA · On-site
$106K/yr
You will serve as a Supervisory Facility Operations Specialist in the Public Works Department (PWD ... of Personnel Management web site: Experience refers to paid and unpaid experience, including ...
SUPERVISORY FACILITY OPERATIONS SPECIALIST
New Orleans, LA · On-site
$106K/yr
You will serve as a Supervisory Facility Operations Specialist in the Public Works Department (PWD ... of Personnel Management web site: Experience refers to paid and unpaid experience, including ...
You will serve as a Supervisory Facility Operations Specialist in the Public Works Department (PWD ... of Personnel Management web site: Experience refers to paid and unpaid experience, including ...
You will serve as a Supervisory Facility Operations Specialist in the Public Works Department (PWD ... of Personnel Management web site: Experience refers to paid and unpaid experience, including ...
You will serve as a Supervisory Facility Operations Specialist in the Public Works Department (PWD ... of Personnel Management web site: Experience refers to paid and unpaid experience, including ...
You will serve as a Supervisory Facility Operations Specialist in the Public Works Department (PWD ... of Personnel Management web site: Experience refers to paid and unpaid experience, including ...
SUPERVISORY FACILITY OPERATIONS SPECIALIST
Stennis Space Center, MS · On-site
$106K/yr
You will serve as a Supervisory Facility Operations Specialist in the Public Works Department (PWD ... of Personnel Management web site: Experience refers to paid and unpaid experience, including ...
SUPERVISORY FACILITY OPERATIONS SPECIALIST
Stennis Space Center, MS · On-site
$106K/yr
You will serve as a Supervisory Facility Operations Specialist in the Public Works Department (PWD ... of Personnel Management web site: Experience refers to paid and unpaid experience, including ...
You will serve as a Supervisory Facility Operations Specialist in the Public Works Department (PWD ... of Personnel Management web site: Experience refers to paid and unpaid experience, including ...
You will serve as a Supervisory Facility Operations Specialist in the Public Works Department (PWD ... of Personnel Management web site: Experience refers to paid and unpaid experience, including ...
SUPERVISORY FACILITY OPERATIONS SPECIALIST
New Orleans, LA · On-site
$106K/yr
You will serve as a Supervisory Facility Operations Specialist in the Public Works Department (PWD ... of Personnel Management web site: Experience refers to paid and unpaid experience, including ...
SUPERVISORY FACILITY OPERATIONS SPECIALIST
New Orleans, LA · On-site
$106K/yr
You will serve as a Supervisory Facility Operations Specialist in the Public Works Department (PWD ... of Personnel Management web site: Experience refers to paid and unpaid experience, including ...
Operations Associate, New Orleans, #615
New Orleans, LA · On-site
$13/hr
... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ... web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an ...
Operations Associate, New Orleans, #615
New Orleans, LA · On-site
$13/hr
... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ... web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an ...
Operations Associate, New Orleans, #615
New Orleans, LA · On-site
$13/hr
... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ... web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an ...
Operations Associate, New Orleans, #615
New Orleans, LA · On-site
$13/hr
... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ... web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an ...
... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ... web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an ...
Quick apply
... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ... web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an ...
Our services are vast and we produce software and web products. We specialize in Mobile development ... manage one's business and ease out all the operations by giving an easy platform. Apart from this ...
Our services are vast and we produce software and web products. We specialize in Mobile development ... manage one's business and ease out all the operations by giving an easy platform. Apart from this ...
Ability to balance customer-facing responsibilities with operational and administrative tasks ... management, and problem-solving skills. * Proficiency with Windows-based applications, web-based ...
Ability to balance customer-facing responsibilities with operational and administrative tasks ... management, and problem-solving skills. * Proficiency with Windows-based applications, web-based ...
Ability to balance customer-facing responsibilities with operational and administrative tasks ... management, and problem-solving skills. * Proficiency with Windows-based applications, web-based ...
Ability to balance customer-facing responsibilities with operational and administrative tasks ... management, and problem-solving skills. * Proficiency with Windows-based applications, web-based ...
Leading the hands-on design, integration, deployment, and operation of production-grade solutions ... Web and Application Programming Interface Access Management, Privileged Access Management, Public ...
Leading the hands-on design, integration, deployment, and operation of production-grade solutions ... Web and Application Programming Interface Access Management, Privileged Access Management, Public ...
Our services are vast and we produce software and web products. We specialize in Mobile development ... manage one's business and ease out all the operations by giving an easy platform. Apart from this ...
Our services are vast and we produce software and web products. We specialize in Mobile development ... manage one's business and ease out all the operations by giving an easy platform. Apart from this ...
Databricks Manager
New Orleans, LA · On-site +1
Experience building Databricks environments in Microsoft Azure Cloud Services, Amazon Web Services ... operations. We enable clients to stay ahead with the latest advancements by transforming ...
Databricks Manager
New Orleans, LA · On-site +1
Experience building Databricks environments in Microsoft Azure Cloud Services, Amazon Web Services ... operations. We enable clients to stay ahead with the latest advancements by transforming ...
Business Manager
New Orleans, LA · On-site
Lead and manage business operations in alignment with the SPR Statement of Work, subcontract ... PowerPoint, web-based systems, and report-writing tools. Preferred Qualification: * Experience ...
Business Manager
New Orleans, LA · On-site
Lead and manage business operations in alignment with the SPR Statement of Work, subcontract ... PowerPoint, web-based systems, and report-writing tools. Preferred Qualification: * Experience ...
FDE Senior Manager
New Orleans, LA · On-site
Leading the hands-on design, integration, deployment, and operation of production-grade solutions ... Web and Application Programming Interface Access Management, Privileged Access Management, Public ...
FDE Senior Manager
New Orleans, LA · On-site
Leading the hands-on design, integration, deployment, and operation of production-grade solutions ... Web and Application Programming Interface Access Management, Privileged Access Management, Public ...
Web Operations Manager information
See Slidell, LA salary details
$56.8K - $60.9K
0% of jobs
$60.9K - $65K
0% of jobs
$65K - $69.2K
0% of jobs
$69.2K - $73.3K
0% of jobs
$73.3K - $77.4K
0% of jobs
$77.4K - $81.6K
1% of jobs
$81.6K - $85.7K
0% of jobs
$85.7K - $89.8K
1% of jobs
$89.8K - $94K
2% of jobs
$94K - $98.1K
0% of jobs
$99K is the 25th percentile. Wages below this are outliers.
$98.1K - $102.3K
96% of jobs
$56.8K
$102.3K
How much do web operations manager jobs pay per year?
As of Jul 5, 2026, the average yearly pay for web operations manager in Slidell, LA is $99,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $101,000.00 per year, depending on experience, location, and employer.
What Is the Job of a Web Operations Manager Do?
A web operations manager oversees online operations for a company or organization. Their responsibilities are to create a web development plan and manage the design of web pages for the company's site. They often collaborate with different departments on web development projects and work with third-party service providers when necessary. A web operations manager may also oversee testing to ensure proper functionality and coordinate the effort to deploy special features or web pages.
How does a Web Operations Manager typically collaborate with other departments to ensure website performance and reliability?
Web Operations Managers often work closely with IT, development, marketing, and customer support teams to maintain optimal website performance and uptime. They coordinate with developers to roll out updates, troubleshoot issues reported by users or support teams, and align with marketing on campaign launches or traffic spikes. Regular cross-functional meetings and clear communication are essential to quickly address incidents and anticipate infrastructure needs. This collaborative approach helps ensure that the website remains secure, responsive, and aligned with business objectives.
What is a Web Operations Manager?
A Web Operations Manager is responsible for overseeing the day-to-day functioning, performance, and reliability of a company's websites and web-based services. They coordinate with development, IT, and marketing teams to ensure websites are secure, up-to-date, and able to handle expected traffic. Their role often includes monitoring site analytics, managing web infrastructure, troubleshooting issues, and implementing best practices for web operations. This position is critical for maintaining a seamless user experience and supporting the organization’s online presence.
What is the difference between Web Operations Manager vs Web Content Manager?
| Aspect | Web Operations Manager | Web Content Manager |
|---|---|---|
| Primary Focus | Overseeing website infrastructure, performance, and technical operations | Managing website content, editorial calendar, and content strategy |
| Required Skills | Technical skills, project management, analytics | Content creation, editing, SEO, content management systems |
| Work Environment | IT teams, web development, technical departments | Marketing, editorial teams, content creators |
| Certifications | Web development, project management, analytics certifications | Content management, SEO, digital marketing certifications |
The Web Operations Manager primarily focuses on maintaining website infrastructure and technical performance, while the Web Content Manager concentrates on content strategy and creation. Both roles are essential for a successful online presence but differ in their core responsibilities and skill sets.
What are the key skills and qualifications needed to thrive as a Web Operations Manager, and why are they important?
To thrive as a Web Operations Manager, you need expertise in website management, analytics, and a solid understanding of web technologies, often supported by a degree in computer science or a related field. Familiarity with content management systems (CMS), web hosting platforms, cloud services, and tools like Google Analytics or SEO software is typically required. Exceptional organizational skills, problem-solving ability, and clear communication help you lead teams and coordinate cross-functional projects effectively. These skills are essential to ensure seamless website performance, optimal user experience, and alignment with business goals.
More about Web Operations Manager jobs
What job categories do people searching Web Operations Manager jobs in Slidell, LA look for? The top searched job categories for Web Operations Manager jobs in Slidell, LA are:
What cities near Slidell, LA are hiring for Web Operations Manager jobs? Cities near Slidell, LA with the most Web Operations Manager job openings:
Deloitte rating
8.0
Based on 89 frontline employees who took The Breakroom Quiz
71st of 146 rated financial services
Job description
Contact Center Operations & Transformation Manager
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Contact Center Operations and Transformation Manager, you will be responsible for:
- Leading contact center and customer service transformation engagements, with a focus on package-enabled and platform-enabled transformation
- Assessing current-state operations across service demand, channel strategy, workforce management, agent experience, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models and transformation roadmaps that improve efficiency, scalability, service quality, and customer experience
- Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms
- Helping clients apply digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, and knowledge management capabilities to improve service performance and reduce cost
- Managing teams and workstreams, driving delivery quality, and building client relationships across business, operations, technology, data, and delivery stakeholders
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- Bachelor's degree in business, computer science, engineering, or information systems
- 8+ years of experience in contact center operations, customer service transformation, package-enabled transformation, or management consulting
- 4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms
- 2+ years of experience developing operating models, transformation roadmaps, business cases, performance improvement plans, or value realization frameworks
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred
- Experience supporting contact center environments with 500+ agents
- Experience with Salesforce
- Experience with Genesys, Five9, NICE, Amazon Web Services, or similar cloud-based contact center platforms
- Experience with digital self-service, automation, analytics, personalization, or artificial intelligence-enabled service capabilities
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, or value realization frameworks
- Master of Business Administration, master's degree in a business or technical field, or Project Management Professional, Six Sigma, Lean, or Agile certification
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Contact Center Operations & Transformation Manager
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Contact Center Operations and Transformation Manager, you will be responsible for:
- Leading contact center and customer service transformation engagements, with a focus on package-enabled and platform-enabled transformation
- Assessing current-state operations across service demand, channel strategy, workforce management, agent experience, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models and transformation roadmaps that improve efficiency, scalability, service quality, and customer experience
- Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms
- Helping clients apply digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, and knowledge management capabilities to improve service performance and reduce cost
- Managing teams and workstreams, driving delivery quality, and building client relationships across business, operations, technology, data, and delivery stakeholders
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- Bachelor's degree in business, computer science, engineering, or information systems
- 8+ years of experience in contact center operations, customer service transformation, package-enabled transformation, or management consulting
- 4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms
- 2+ years of experience developing operating models, transformation roadmaps, business cases, performance improvement plans, or value realization frameworks
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred
- Experience supporting contact center environments with 500+ agents
- Experience with Salesforce
- Experience with Genesys, Five9, NICE, Amazon Web Services, or similar cloud-based contact center platforms
- Experience with digital self-service, automation, analytics, personalization, or artificial intelligence-enabled service capabilities
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, or value realization frameworks
- Master of Business Administration, master's degree in a business or technical field, or Project Management Professional, Six Sigma, Lean, or Agile certification
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US