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Web Operations Manager Jobs in Garner, NC (NOW HIRING)

NCSU

Web Content Manager

Raleigh, NC

The CMS Content Manager works at the platform dashboard level, partnering closely with the Web Operations Manager (who owns the underlying Azure hosting infrastructure) and content stakeholders ...

Appian Corporation

Web Production Specialist

Raleigh, NC · On-site

$91K - $91K/yr

The ideal candidate will bring strong web production experience, operational discipline, stakeholder management skills, and a strong understanding of how B2B web experiences support the buyer journey.

USM

Web Developers

Raleigh, NC

... M counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data ... . USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest ...

Extron

Web Content Specialist (Hybrid)

Raleigh, NC · On-site

... intuitive operation and exceptional reliability. At Extron, the passion for our products is ... Bachelor's degree in Computer Information Systems, Management Information Systems or related field ...

Material Bank

Technical Operations Engineer

Raleigh, NC

$67K - $91K/yr

Build and deploy internal web applications end-to-end, including modern web frontends, Python ... Integrate internal and external platforms through REST APIs and webhooks, including CRM, ERP, ...

VAST Data

DevOps Engineer (East Coast)

Raleigh, NC · On-site +1

$51.25 - $70.25/hr

Description VAST Data is looking for a DevOps Engineer to join our growing team! Due to the nature ... Manage infrastructure supporting critical web-based applications. * Maintain infrastructure ...

USM

Web Portal Configuration Analyst

Raleigh, NC

... . USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest ... WebSphere Content Manager Required skills: Bachelor's degree in Computer Science, Computer ...

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All JobsWeb Operations JobsWeb Operations Manager JobsWeb Operations Manager Jobs in Garner, NC

Web Operations Manager information

See Garner, NC salary details

$58.4K

$105.2K

How much do web operations manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for web operations manager in Garner, NC is $102,442.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,800.00 and $103,800.00 per year, depending on experience, location, and employer.

What does a web operations manager do?

A web operations manager oversees online operations for a company or organization. Their responsibilities are to create a web development plan and manage the design of web pages for the company's site. They often collaborate with different departments on web development projects and work with third-party service providers when necessary. A web operations manager may also oversee testing to ensure proper functionality and coordinate the effort to deploy special features or web pages.

How does a web operations manager typically collaborate with other departments to ensure website performance and reliability?

Web Operations Managers often work closely with IT, development, marketing, and customer support teams to maintain optimal website performance and uptime. They coordinate with developers to roll out updates, troubleshoot issues reported by users or support teams, and align with marketing on campaign launches or traffic spikes. Regular cross-functional meetings and clear communication are essential to quickly address incidents and anticipate infrastructure needs. This collaborative approach helps ensure that the website remains secure, responsive, and aligned with business objectives.

What is a web operations manager?

A Web Operations Manager is responsible for overseeing the day-to-day functioning, performance, and reliability of a company's websites and web-based services. They coordinate with development, IT, and marketing teams to ensure websites are secure, up-to-date, and able to handle expected traffic. Their role often includes monitoring site analytics, managing web infrastructure, troubleshooting issues, and implementing best practices for web operations. This position is critical for maintaining a seamless user experience and supporting the organization’s online presence.

What is the difference between Web Operations Manager vs Web Content Manager?

AspectWeb Operations ManagerWeb Content Manager
Primary FocusOverseeing website infrastructure, performance, and technical operationsManaging website content, editorial calendar, and content strategy
Required SkillsTechnical skills, project management, analyticsContent creation, editing, SEO, content management systems
Work EnvironmentIT teams, web development, technical departmentsMarketing, editorial teams, content creators
CertificationsWeb development, project management, analytics certificationsContent management, SEO, digital marketing certifications

The Web Operations Manager primarily focuses on maintaining website infrastructure and technical performance, while the Web Content Manager concentrates on content strategy and creation. Both roles are essential for a successful online presence but differ in their core responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a web operations manager, and why are they important?

To thrive as a Web Operations Manager, you need expertise in website management, analytics, and a solid understanding of web technologies, often supported by a degree in computer science or a related field. Familiarity with content management systems (CMS), web hosting platforms, cloud services, and tools like Google Analytics or SEO software is typically required. Exceptional organizational skills, problem-solving ability, and clear communication help you lead teams and coordinate cross-functional projects effectively. These skills are essential to ensure seamless website performance, optimal user experience, and alignment with business goals.
More about Web Operations Manager jobs
What job categories do people searching Web Operations Manager jobs in Garner, NC look for? The top searched job categories for Web Operations Manager jobs in Garner, NC are:
What cities near Garner, NC are hiring for Web Operations Manager jobs? Cities near Garner, NC with the most Web Operations Manager job openings:
Web Operations Manager jobs near you

Web Content Manager

NCSU

Raleigh, NC

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

455th of 614 rated colleges and universities

Job description

Posting Information
Posting Number PG194791EP Internal Recruitment No Working Title Web Content Manager Anticipated Hiring Range $60,000 - $66,438 Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Job Location Raleigh, NC Department Campus Enterprises About the Department
Campus Enterprises is NC State University's division of retail and hospitality organizations - NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
Reporting to the Director of Campus Enterprises Information Technology, the CMS Content Manager is responsible for the day-to-day management of the content management platform layer across the division's web presence. This role owns the configuration, content structure, and publishing environment within the organization's CMS, ensuring the platform is organized, functional, and aligned with organizational standards.
The CMS Content Manager works at the platform dashboard level, partnering closely with the Web Operations Manager (who owns the underlying Azure hosting infrastructure) and content stakeholders across the division. This is a hands-on CMS administration role, not an infrastructure role. The right candidate is deeply comfortable inside a CMS environment and can manage themes or templates, extensions, users, and content workflows without requiring contracted service support for routine tasks.
Key Responsibilities

CMS Platform Administration
  • Serve as the primary administrator of the CMS dashboard environment across all division web properties.
  • Manage theme or template settings and page layout configurations to maintain design consistency.
  • Audit, install, configure, and update CMS extensions, plugins, or modules; identify conflicts and escalate to the Web Operations Manager as needed.
  • Manage user accounts, roles, and permissions within the CMS; onboard and offboard team members and contributors.
  • Coordinate CMS core, theme, and extension updates in collaboration with the Web Operations Manager, validating on a staging environment before pushing to production.
Content Structure & Publishing
  • Build and maintain pages, posts, and content templates following clear information architecture principles.
  • Manage site navigation, menu structures, page hierarchy, and internal linking.
  • Oversee the media library, enforcing naming conventions, file optimization standards, and accessibility compliance.
  • Establish and maintain content publishing workflows, ensuring timely, accurate, and on-brand content across the division.

Stores & Bookstore Digital Operations
  • Serve as the CMS point of contact for Campus Enterprises Stores, including the NC State Bookstore and affiliated retail properties, supporting the management of their web presence within the division's CMS platform.
  • Assist in the administration and content management of the Stores online web store, coordinating with Stores business stakeholders on product content, promotional pages, seasonal updates, and storefront configurations within the CMS environment.
  • Maintain CMS templates, page structures, and publishing workflows specific to Stores properties, ensuring they reflect current inventory priorities, promotions, and operational needs.
  • Coordinate with the Stores team to ensure the CMS environment supports e-commerce content requirements, including product categorization pages, promotional landing pages, and integration touchpoints with the Stores commerce platform.

Brand Alignment & Design Standards
  • Ensure all web content published across Campus Enterprises properties adheres to established design standards, including approved typography, color systems, imagery guidelines, and layout conventions.
  • Partner with the Campus Enterprises Marketing team to align web content, campaign pages, and digital communications with current brand direction and marketing priorities.
  • Coordinate with NC State University Marketing and Communications to ensure Campus Enterprises web properties maintain compliance with university-wide brand standards, including proper use of the NC State identity system.
  • Serve as a quality control checkpoint for design consistency across all CMS-managed pages, flagging deviations from brand standards and working with content contributors to remediate them.

SEO & Metadata Management
  • Own on-page SEO configuration: titles, meta descriptions, schema markup, and social sharing metadata.
  • Manage URL structure, redirects, and permalink hygiene across all properties.
  • Produce regular SEO performance reports and translate findings into content or structural improvements.

Forms, CTAs & Conversion Elements
  • Build and manage web forms using the division's form toolset.
  • Connect forms to CRM or email platforms and ensure data flows are functioning correctly.
  • Manage calls-to-action, popups, and lead capture elements across the site.

Quality & Accessibility
  • Conduct routine broken link checks, media audits, and content quality reviews.
  • Ensure newly published content meets WCAG 2.1 AA standards within the CMS environment.
  • Flag performance issues to the Web Operations Manager with clear, documented detail.

Scope Boundary: What This Role Does NOT Own
This role does not manage DNS, SSL certificates, server configuration, Azure hosting environments, deployment pipelines, or any function requiring access outside of the CMS dashboard. Those responsibilities are held by the Web Operations Manager.
Other Responsibilities
  • Model the Division's mission and values, and foster a positive, cohesive workplace and congeniality among co-workers.
  • Understand the goals and culture of the organization, and understand how employees' work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
  • Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
  • Perform other duties as assigned to ensure Campus Enterprises' business needs are met.
Qualifications
Minimum Education and Experience
  • Bachelor's Degree and 2 years of relevant experience
Other Required Qualifications
  • Hands-on administration experience with an enterprise-grade CMS (e.g., WordPress, Drupal, Sitecore, or equivalent); platform management, not just content entry.
  • Familiarity with CMS templating systems and page layout tools. Insight of institutional brand systems and ability to apply design standards consistently across a multi-property web environment.
  • Working knowledge of on-page SEO principles and metadata management, including knowledge of CMS extension or plugin ecosystems: SEO, forms, redirects, caching.
  • Understanding of CMS user roles and permission structures.
  • Strong organizational skills to manage multiple web properties and workflows simultaneously.
  • Ability to communicate clearly with both technical (IT) and non-technical (content and marketing) stakeholders.
Preferred Qualifications
  • Experience working within staging and production CMS workflows.
  • Familiarity with GA4 or equivalent analytics tools for content performance reporting.
  • Basic HTML/CSS for minor content formatting corrections within the CMS.
  • Experience with accessibility auditing tools (WAVE, axe, or equivalent).
  • Experience supporting e-commerce or retail web content in a CMS environment.
  • Exposure to more than one CMS platform; platform adaptability is valued.
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required No Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 07/31/2026 Anticipated Close Date Open until filled Special Instructions to Applicants
Please complete the required application fully and attach a cover letter, resume, and contact information for at least three (3) current professional references.
Position Details
Position Number 00111404 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Department ID 470101 - Campus Enterprises EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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About North Carolina State University

Sourced by ZipRecruiter

North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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