Technical Support Rep I
Roanoke, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Roanoke, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Representative
Charlotte, NC · On-site +1
As a Technical Support Representative, you need to be a product expert of the entire VALD suite - knowing our systems inside and out. Full training will be provided to ensure you develop a deep ...
Technical Support Representative
Charlotte, NC · On-site +1
As a Technical Support Representative, you need to be a product expert of the entire VALD suite - knowing our systems inside and out. Full training will be provided to ensure you develop a deep ...
Description A Technical Support Rep will: ● Enter and dispatch work orders ● Ensure that work ... web based portals Skills Help desk, Help desk support, Technical support, Customer service ...
Description A Technical Support Rep will: ● Enter and dispatch work orders ● Ensure that work ... web based portals Skills Help desk, Help desk support, Technical support, Customer service ...
Technical Support Representative
Charlotte, NC · On-site +1
As a Technical Support Representative, you need to be a product expert of the entire VALD suite - knowing our systems inside and out. Full training will be provided to ensure you develop a deep ...
Technical Support Representative
Charlotte, NC · On-site +1
As a Technical Support Representative, you need to be a product expert of the entire VALD suite - knowing our systems inside and out. Full training will be provided to ensure you develop a deep ...
Technical Support Representative
$11 - $14/hr
... hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc ... We are seeking a motivated and customer-focused Technical Support Representative to join our ...
Technical Support Representative
$11 - $14/hr
... hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc ... We are seeking a motivated and customer-focused Technical Support Representative to join our ...
... hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc ... We are seeking a motivated and customer-focused Technical Support Representative to join our ...
... hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc ... We are seeking a motivated and customer-focused Technical Support Representative to join our ...
Technical Support Representative
Wichita, KS · On-site
$11 - $14/hr
... hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc ... We are seeking a motivated and customer-focused Technical Support Representative to join our ...
Technical Support Representative
Wichita, KS · On-site
$11 - $14/hr
... hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc ... We are seeking a motivated and customer-focused Technical Support Representative to join our ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Roanoke, VA · On-site
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Roanoke, VA · On-site
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Winchester, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Winchester, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
The Technical Support Representative III is responsible for providing technical support to our authorized dealer network including fielding and resolving technical service issues, providing ...
New
The Technical Support Representative III is responsible for providing technical support to our authorized dealer network including fielding and resolving technical service issues, providing ...
New
Web Hosting Technical Support Representative information
See salary details
$12.02 - $13.83
3% of jobs
$13.83 - $15.65
8% of jobs
$17.36 is the 25th percentile. Wages below this are outliers.
$15.65 - $17.46
15% of jobs
$17.46 - $19.27
20% of jobs
The median wage is $19.63 / hr.
$19.27 - $21.09
19% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$21.09 - $22.90
11% of jobs
$22.90 - $24.72
8% of jobs
$24.72 - $26.53
8% of jobs
$26.53 - $28.34
3% of jobs
$28.34 - $30.16
3% of jobs
$30.16 - $31.97
2% of jobs
$12
$21
$31
How much do web hosting technical support representative jobs pay per hour?
As of Jul 17, 2026, the average hourly pay for web hosting technical support representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Web Hosting Technical Support Representative, and why are they important?
To thrive as a Web Hosting Technical Support Representative, you need a solid understanding of web hosting concepts, DNS management, troubleshooting skills, and a background in IT or computer science. Familiarity with ticketing systems, cPanel, WHM, FTP, and various web hosting control panels is typically required, and certifications like CompTIA A+ or Network+ are advantageous. Exceptional communication, patience, and problem-solving abilities help you deliver clear guidance and support to customers. These skills and qualities are essential for efficiently resolving technical issues and ensuring a positive client experience in a fast-paced support environment.
What does a Web Hosting Technical Support Representative do?
A Web Hosting Technical Support Representative assists customers with issues related to their web hosting services, such as website setup, email configuration, domain management, and troubleshooting server problems. They provide support through various channels like phone, email, or live chat. Their goal is to resolve technical problems efficiently, ensure websites run smoothly, and help customers understand their hosting environment.
What are some typical challenges faced by Web Hosting Technical Support Representatives, and how are they addressed within the team?
Web Hosting Technical Support Representatives often encounter challenges such as troubleshooting complex server issues, managing multiple support tickets simultaneously, and communicating technical concepts to customers with varying levels of expertise. These challenges are typically addressed through structured training, regular team meetings, and knowledge-sharing sessions. Collaboration with senior technicians and access to a comprehensive internal knowledge base also help team members resolve issues efficiently and provide high-quality support to clients.
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Shentel rating
6.1
Based on 7 frontline employees who took The Breakroom Quiz
68th of 82 rated telecommunications companies
Job description
Do you enjoy interacting with people? Are you a natural problem-solver? Do you love working with the latest technology? If this sounds like YOU, come be a part of our growing Shentel Technical Support Team!
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel.
Our Technical Support Representatives are a part of a supportive, service-oriented team in call center environment who:
• Promote quality customer experience with honest and committed customer care.
• Engage in real-time troubleshooting with customers to resolve technical issues.
• Educate residential Shentel customers about the installation and use of products.
• Capture opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience.
We offer a great work environment and competitive total compensation package that includes:
• World class 401(k) – up to 8% company contribution
• Medical, dental, vision, and life insurance with company subsidies
• Up to 3 weeks of PTO and up to 9 paid holidays
You worked hard for the following:
• Your reputation as a successful customer service professional who meets and exceeds goals
• Your high school diploma or equivalent
• One year of customer service or call center experience
We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.
What are you waiting for? Come join Shentel’s Technical Support Team!
About Shentel
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
1,001 - 5,000 Employees
Headquarters location
Edinburg, VA, US
Year founded
1902