With more than 50 years in business, Delta Vacations, a Delta Air Lines company, is one of the largest vacation providers in the U.S. We deliver elevated, all-in-one, customized and flexible vacation experiences designed for SkyMiles Members. With Delta Vacations, SkyMiles Members and Travel Advisors can choose memorable getaways that feature Delta's notable flight service to more than 330 destinations in 67 countries worldwide, combined with expertly curated hotels and activities.
With deep industry expertise, our leadership and teams go above and beyond to deliver experiences that matter for our customers, our partners and our people. We are intentionally building a more inclusive brand that reflects the diverse beliefs, cultures and experiences of our people, travelers and Travel Advisors, while fostering a workplace rooted in teamwork, diversity and innovative thinking. At Delta Vacations, culture is not just what we say, it's how we show up every day, grounded in integrity, care, resilience and servant leadership.
In the Senior Manager, Digital Experience & Design role, reporting directly to Director, Digital Strategy & Delivery, you will play a key role in supporting Delta Vacations by focusing on managing the web content, UX, Design & Search Engine Optimization (SEO) strategies for Delta Vacations' B2B and B2C websites to deliver high-quality content and digital experiences that elevate user experience, enhance brand presence, and achieve key business objectives.
Primary Functions:
- Own and lead Delta Vacations' consumer direct and travel agent web content and design strategies to deliver best-in-class web experiences that support end-to-end user journey.
- Collaborate with cross-functional teams across Delta and Delta Vacations to build cohesive and effective content strategies for the respective consumer and travel agent audiences.
- Oversee content guidelines, standards and processes to ensure consistency and quality across all digital platforms, while also ensuring SEO best practices are implemented to increase web visibility in search, drive high-quality organic traffic and build brand trust.
- Lead the designs across both websites to ensure they're user-centered, intuitive, accessible, consistent, and usable.
- Partner strategically with internal and external teams to extract and analyze data pertaining to web user flows and web performance to develop relevant and useful recommendations in service of improving key business metrics.
- Develop and present insights, strategy and performance updates to leadership on key projects and initiatives.
- Manage relevant budget proposals, forecasts and reconciliations.
- Lead, negotiate, and maintain contracts with vendors as needed.
- Lead and develop team of Managers and Individual Contributors.
WORK ENVIRONMENT
Delta Vacations Corporate Headquarters, Atlanta, Georgia
POSITION TYPE/STANDARD SCHEDULE
Full-Time, Monday through Friday; 8:30 a.m. to 5 p.m. Occasional evening and weekend may be required as job duties demand.
TRAVEL
Domestic travel may be required to fulfill assigned responsibilities.
SALARY RANGE $83,097.00 - $146,158.00