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Web Content Assistant Jobs in Raleigh, NC (NOW HIRING)

NCSU

CMS Content Manager

Raleigh, NC

... web presence within the division's CMS platform. * Assist in the administration and content management of the Stores online web store, coordinating with Stores business stakeholders on product ...

NCSU

Administrative Assistant

Raleigh, NC · Hybrid

$45K - $50K/mo

As the Administrative Assistant/Office Manager for ComTech and other OIT units as needed, you will ... web content. If you are an organized, customer-focused professional who enjoys supporting ...

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How much do web content assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for web content assistant in Raleigh, NC is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a web content assistant, and why are they important?

To thrive as a Web Content Assistant, you need strong skills in writing, editing, and content management, often supported by a degree in communications, marketing, or a related field. Familiarity with content management systems (such as WordPress or Drupal), basic HTML/CSS, and SEO tools is typically required. Attention to detail, time management, and effective communication help you collaborate with teams and ensure content accuracy. These skills and qualities are crucial for maintaining high-quality, engaging, and well-organized web content that supports organizational goals.

What does a web content assistant do?

A Web Content Assistant supports the creation, editing, and management of content for websites. They typically upload text, images, and multimedia, ensure content follows brand guidelines, and help maintain website accuracy and functionality. Their role may involve working with content management systems (CMS), coordinating with writers and designers, and performing basic website updates. Attention to detail and organizational skills are important, as Web Content Assistants help keep websites up-to-date and engaging.

What are some common challenges faced by web content assistants when coordinating with multiple departments?

Web Content Assistants often collaborate with marketing, design, and technical teams to ensure website content is accurate and up-to-date. A common challenge is aligning content updates with varying departmental timelines and priorities, which can require strong communication and organizational skills. Additionally, balancing multiple content requests while adhering to brand guidelines and SEO best practices can be demanding. Proactively clarifying requirements and maintaining open channels of communication with stakeholders can help streamline workflows and minimize misunderstandings.
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Web Content Assistant jobs near you

CMS Content Manager

North Carolina State University

Raleigh, NC • On-site

$60K - $66K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

458th of 616 rated colleges and universities

Job description

Posting Details
Posting Information
Posting Number
PG194791EP
Internal Recruitment
No
Working Title
CMS Content Manager
Anticipated Hiring Range
$60,000 - $66,438
Work Schedule
Monday - Friday, 8:00 AM - 5:00 PM
Job Location
Raleigh, NC
Department
Campus Enterprises
About the Department
Campus Enterprises is NC State University's division of retail and hospitality organizations - NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Propositionand learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
Reporting to the Director of Campus Enterprises Information Technology, the CMS Content Manager is responsible for the day-to-day management of the content management platform layer across the division's web presence. This role owns the configuration, content structure, and publishing environment within the organization's CMS, ensuring the platform is organized, functional, and aligned with organizational standards.
The CMS Content Manager works at the platform dashboard level, partnering closely with the Web Operations Manager (who owns the underlying Azure hosting infrastructure) and content stakeholders across the division. This is a hands-on CMS administration role, not an infrastructure role. The right candidate is deeply comfortable inside a CMS environment and can manage themes or templates, extensions, users, and content workflows without requiring contracted service support for routine tasks.
Key Responsibilities
CMS Platform Administration
  • Serve as the primary administrator of the CMS dashboard environment across all division web properties.
  • Manage theme or template settings and page layout configurations to maintain design consistency.
  • Audit, install, configure, and update CMS extensions, plugins, or modules; identify conflicts and escalate to the Web Operations Manager as needed.
  • Manage user accounts, roles, and permissions within the CMS; onboard and offboard team members and contributors.
  • Coordinate CMS core, theme, and extension updates in collaboration with the Web Operations Manager, validating on a staging environment before pushing to production.

Content Structure & Publishing
  • Build and maintain pages, posts, and content templates following clear information architecture principles.
  • Manage site navigation, menu structures, page hierarchy, and internal linking.
  • Oversee the media library, enforcing naming conventions, file optimization standards, and accessibility compliance.
  • Establish and maintain content publishing workflows, ensuring timely, accurate, and on-brand content across the division.

Stores & Bookstore Digital Operations
  • Serve as the CMS point of contact for Campus Enterprises Stores, including the NC State Bookstore and affiliated retail properties, supporting the management of their web presence within the division's CMS platform.
  • Assist in the administration and content management of the Stores online web store, coordinating with Stores business stakeholders on product content, promotional pages, seasonal updates, and storefront configurations within the CMS environment.
  • Maintain CMS templates, page structures, and publishing workflows specific to Stores properties, ensuring they reflect current inventory priorities, promotions, and operational needs.
  • Coordinate with the Stores team to ensure the CMS environment supports e-commerce content requirements, including product categorization pages, promotional landing pages, and integration touchpoints with the Stores commerce platform.

Brand Alignment & Design Standards
  • Ensure all web content published across Campus Enterprises properties adheres to established design standards, including approved typography, color systems, imagery guidelines, and layout conventions.
  • Partner with the Campus Enterprises Marketing team to align web content, campaign pages, and digital communications with current brand direction and marketing priorities.
  • Coordinate with NC State University Marketing and Communications to ensure Campus Enterprises web properties maintain compliance with university-wide brand standards, including proper use of the NC State identity system.
  • Serve as a quality control checkpoint for design consistency across all CMS-managed pages, flagging deviations from brand standards and working with content contributors to remediate them.

SEO & Metadata Management
  • Own on-page SEO configuration: titles, meta descriptions, schema markup, and social sharing metadata.
  • Manage URL structure, redirects, and permalink hygiene across all properties.
  • Produce regular SEO performance reports and translate findings into content or structural improvements.

Forms, CTAs & Conversion Elements
  • Build and manage web forms using the division's form toolset.
  • Connect forms to CRM or email platforms and ensure data flows are functioning correctly.
  • Manage calls-to-action, popups, and lead capture elements across the site.

Quality & Accessibility
  • Conduct routine broken link checks, media audits, and content quality reviews.
  • Ensure newly published content meets WCAG 2.1 AA standards within the CMS environment.
  • Flag performance issues to the Web Operations Manager with clear, documented detail.

Scope Boundary: What This Role Does NOT Own
This role does not manage DNS, SSL certificates, server configuration, Azure hosting environments, deployment pipelines, or any function requiring access outside of the CMS dashboard. Those responsibilities are held by the Web Operations Manager.
Other Responsibilities
  • Model the Division's mission and values, and foster a positive, cohesive workplace and congeniality among co-workers.
  • Understand the goals and culture of the organization, and understand how employees' work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
  • Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
  • Perform other duties as assigned to ensure Campus Enterprises' business needs are met.

Qualifications
Minimum Education and Experience
  • Bachelor's Degree and 2 years of relevant experience

Other Required Qualifications
  • Hands-on administration experience with an enterprise-grade CMS (e.g., WordPress, Drupal, Sitecore, or equivalent); platform management, not just content entry.
  • Familiarity with CMS templating systems and page layout tools. Insight of institutional brand systems and ability to apply design standards consistently across a multi-property web environment.
  • Working knowledge of on-page SEO principles and metadata management, including knowledge of CMS extension or plugin ecosystems: SEO, forms, redirects, caching.
  • Understanding of CMS user roles and permission structures.
  • Strong organizational skills to manage multiple web properties and workflows simultaneously.
  • Ability to communicate clearly with both technical (IT) and non-technical (content and marketing) stakeholders.

Preferred Qualifications
  • Experience working within staging and production CMS workflows.
  • Familiarity with GA4 or equivalent analytics tools for content performance reporting.
  • Basic HTML/CSS for minor content formatting corrections within the CMS.
  • Experience with accessibility auditing tools (WAVE, axe, or equivalent).
  • Experience supporting e-commerce or retail web content in a CMS environment.
  • Exposure to more than one CMS platform; platform adaptability is valued.

Required License(s) or Certification(s)
N/A
Valid NC Driver's License required
No
Commercial Driver's License required
No
Recruitment Dates and Special Instructions
Job Open Date
07/31/2026
Anticipated Close Date
Open until filled
Special Instructions to Applicants
Please complete the required application fully and attach a cover letter, resume, and contact information for at least three (3) current professional references.
Position Details
Position Number
00111404
Position Type
EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0
Appointment
12 Month Recurring
Mandatory Designation - Adverse Weather
Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events
Non Mandatory - Emergency Event
Department ID
470101 - Campus Enterprises
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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About North Carolina State University

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North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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