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Web Chat Jobs in Tennessee (NOW HIRING)

... email, chat, and customer escalations. They manage staffing levels, attendance, scheduling, and ... and web conferencing (Teams, Zoom, Webex, etc.) * Environment: Comfort commuting to/from and ...

Serve as the first point of contact for government end users contacting the IT Call Center via phone, email, chat, or web portal, delivering professional, courteous, and efficient support ...

Serve as the first point of contact for government end users contacting the IT Call Center via phone, email, chat, or web portal, delivering professional, courteous, and efficient support ...

Serve as the first point of contact for government end users contacting the IT Call Center via phone, email, chat, or web portal, delivering professional, courteous, and efficient support ...

Showing results 21-40

Web Chat information

See Tennessee salary details

$35.4K

$73.4K

$130.7K

How much do web chat jobs pay per year?

As of Aug 22, 2026, the average yearly pay for web chat in Tennessee is $73,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $85,800.00 per year, depending on experience, location, and employer.

What is a web chat?

A web chat job involves communicating with customers or clients through an online chat platform to provide support, answer questions, or assist with sales. Web chat agents typically work for companies in customer service roles, helping resolve issues efficiently without phone calls. This position requires strong written communication skills, quick typing, and the ability to multitask between multiple conversations. Web chat jobs can often be performed remotely, making them a popular choice for those seeking flexible work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a web chat support specialist, and why are they important?

To thrive as a Web Chat Support Specialist, you need excellent written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and knowledge-base software is typically required. Strong multitasking, patience, and active listening are critical soft skills for effectively assisting multiple customers simultaneously. These skills ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and retention.

What are some common challenges faced by web chat agents, and how can these be managed effectively?

Web Chat agents often handle multiple conversations simultaneously, which can make it challenging to maintain accuracy and a personable tone. They must quickly interpret customer inquiries and provide clear, helpful responses in real time. Effective time management, strong written communication skills, and familiarity with knowledge bases or support tools are key to overcoming these challenges. Regular training and using pre-approved response templates can also help agents deliver consistent, high-quality service even during periods of high chat volume.

What are popular job titles related to Web Chat jobs in Tennessee?

For Web Chat jobs in Tennessee, the most frequently searched job titles are:

Infographic showing various Web Chat job openings in Tennessee as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, 9% Part Time, 1% Temporary, and 6% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $73,382 per year, or $35.3 per hour.

Enrollment Counselor

Galen College of Nursing

Murfreesboro, TN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Galen College Of Nursing rating

7.1

Company rating: 7.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

410th of 621 rated colleges and universities


Job description

While we are not actively filling this role today, we anticipate openings in the next 6 months. Submitting your application now allows us to review your background in advance and contact you as soon as a position becomes available. 

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

If you’re looking for a career where you can make a difference, grow professionally, and be part of a caring team, we’d love for you to apply for the Enrollment Counselor position today!

Click here to learn more about Galen!

Position Overview:

As an Enrollment Counselor at Galen College of Nursing, you will assist prospective students through the process of making informed decisions to meet their educational goals. The counselor serves as the main point of contact for students throughout the enrollment process.   

Key Responsibilities:

  • Follow up on inquiries through phone calls, emails, web chat, and social media platforms.
  • Utilize Recruit and Colleague to input data and document follow-up with prospective students.
  • Provide in-depth information on on-campus programs and give tours to prospective students.
  • Notify students of acceptance into the program, welcoming them to the college.
  • Reiterate the level of commitment and time required to be successful in their outlined program of study, sharing further details and answering questions as needed.
  • Ensure students are oriented to program expectations and policies.
  • Guide students through the enrollment process including:
  • Continuously follow up with the students to ensure all documentation is received as required.
  • Making sure the student understands and agrees with the transfer credit awarded
  • Verifying all pre-requisite rules are met, including immunizations and background screenings.
  • Meeting with students to explain and have them sign the enrollment agreement.
  • Understand and maintain current knowledge of college policies and processes and relevant accrediting and regulatory agency guidelines.
  • Provide guidance regarding securing the required paperwork needed for financing their education.

Position Requirements:

  • Minimum of an earned baccalaureate degree, preferred, or equivalent experience in lieu of education. Prior experience in higher education, student recruitment, retention, or marketing preferred.
  • Excellent interpersonal, written, oral, and technical skills.
  • Confident presence and customer-friendly demeanor.
  • Ability to work in a fast-paced environment.
  • Working knowledge of Microsoft Office Products.
  • Prior experience with Recruit and/or Colleague preferred.

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
  • Free counseling services and resources for emotional, physical, and financial well-being
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
  • Consumer discounts through Abenity.
  • Retirement readiness, rollover assistance services, and preferred banking partnerships.
  • Education assistance (tuition, student loan, certification support, dependent scholarships).
  • Colleague recognition program.
  • Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits.

Note: Eligibility for benefits may vary by location.

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE).

Galen’s Compassionate Care Model Values

  • Inclusivity: I foster an environment that provides opportunity for every individual to reach their full potential.
  • Character: I act with integrity and compassion in all I do.
  • Accountability: I own my role and accept responsibility for my actions.
  • Respect: I value every person as an individual with unique contributions worthy of consideration.
  • Excellence: I commit myself to the highest level of quality in everything I do.

Learn more about our vision and mission.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:

Enrollment Counselor   

Galen College of Nursing 


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