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Wayspring Jobs (NOW HIRING)

Member Engagement Specialist, CES

Chicago, IL · On-site +1

$38K - $44K/yr

Description Overview of the Engagement Specialist At Wayspring, we believe consistent support can make a real difference in someone's health journey. As an Engagement Specialist, you'll work ...

Member Engagement Specialist, FES

Cedar Rapids, IA · On-site

$37K - $42K/yr

Overview of the Member Engagement Specialist, FES At Wayspring, we're not just offering a job - we're offering the opportunity to make a difference. We're looking for a Member Engagement Specialist ...

Member Engagement Specialist, FES

Louisville, KY · On-site

$36K - $41K/yr

Description Overview of the Member Engagement Specialist, FES At Wayspring, we're not just offering a job - we're offering the opportunity to make a difference. We're looking for a Member Engagement ...

Licensed Therapist Overview As Wayspring's Licensed Therapist, you'll be a part of our innovative, integrated care team focused on transforming the way mental health and substance use disorder ...

Description Licensed Therapist Overview As Wayspring's Licensed Therapist, you'll be a part of our innovative, integrated care team focused on transforming the way mental health and substance use ...

Member Engagement Specialist, CES

Nashville, TN · On-site +1

$36K - $41K/yr

Description Overview of the Engagement Specialist At Wayspring, we believe consistent support can make a real difference in someone's health journey. As an Engagement Specialist, you'll work ...

Licensed Therapist Overview As Wayspring's Licensed Therapist, you'll be a part of our innovative, integrated care team focused on transforming the way mental health and substance use disorder ...

Primary Care Nurse Practitioner

Wilmington, DE · On-site

$99K - $135K/yr

Description Primary Care Nurse Practitioner Overview As Wayspring's Primary Care Practitioner, you will be at the forefront of a groundbreaking model that blends holistic care with substance use ...

Overview of the Member Engagement Specialist, FES At Wayspring, we're not just offering a job - we're offering the opportunity to make a difference. We're looking for a Member Engagement Specialist ...

Description Licensed Therapist Overview As Wayspring's Licensed Therapist, you'll be a part of our innovative, integrated care team focused on transforming the way mental health and substance use ...

Primary Care Nurse Practitioner

Wilmington, DE · On-site

$99K - $135K/yr

Primary Care Nurse Practitioner Overview As Wayspring's Primary Care Practitioner, you will be at the forefront of a groundbreaking model that blends holistic care with substance use disorder ...

Overview of the Engagement Specialist At Wayspring, we believe consistent support can make a real difference in someone's health journey. As an Engagement Specialist, you'll work telephonically with ...

Overview of the Community Outreach Specialist At Wayspring, we're committed to making healthcare more accessible for people who need it most. As a Community Outreach Specialist, you'll play a key ...

Primary Care Nurse Practitioner

Wilmington, DE · On-site

$99K - $135K/yr

Description Primary Care Nurse Practitioner Overview As Wayspring's Primary Care Practitioner, you will be at the forefront of a groundbreaking model that blends holistic care with substance use ...

Clinical Care Navigator, Receptionist

Paris, KY · Hybrid

$13.75 - $16.50/hr

Clinical Care Navigator, Medical Receptionist Overview The Clinical Care Navigator, Medical Receptionist plays a critical role in supporting Wayspring's clinic operations across multiple markets.

4651 Commercial WaySpring Hill, FL 34606 Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the ...

4651 Commercial WaySpring Hill, FL 34606 Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the ...

4651 Commercial WaySpring Hill, FL 34606 Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the ...

Shift Manager

Spring Hill, FL · On-site

$12.75 - $16/hr

4651 Commercial WaySpring Hill, FL 34606 Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the ...

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Wayspring information

What is the difference between Wayspring vs Substance Abuse Counselor?

AspectWayspringSubstance Abuse Counselor
CredentialsLicensed therapists, clinical staff, certifications in addiction treatmentState licensure (e.g., CADC), certification in addiction counseling
Work EnvironmentRehabilitation centers, outpatient clinics, telehealthRehab centers, outpatient clinics, community health settings
Industry UsageBehavioral health, addiction treatment providersSubstance abuse treatment facilities, healthcare organizations
Job FocusProviding therapy, developing treatment plans, supporting recoveryAssessing addiction, counseling patients, relapse prevention

Wayspring and Substance Abuse Counselors both work in addiction treatment settings, often requiring similar credentials and certifications. While Wayspring may focus on a broader range of behavioral health services, Substance Abuse Counselors specifically specialize in addiction assessment and counseling. Both roles are essential in supporting recovery, but Wayspring often offers a more integrated approach within mental health services.

More about Wayspring jobs
What cities are hiring for Wayspring jobs? Cities with the most Wayspring job openings:
What states have the most Wayspring jobs? States with the most job openings for Wayspring jobs include:
Infographic showing various Wayspring job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.
Member Engagement Specialist, CES

Member Engagement Specialist, CES

Wayspring

Chicago, IL • On-site, Remote

$38K - $44K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Description
Overview of the Engagement Specialist
At Wayspring, we believe consistent support can make a real difference in someone's health journey. As an Engagement Specialist, you'll work telephonically with members enrolled in our program, helping them stay connected to care through ongoing communication and encouragement. You'll build trusted relationships over time, offering a steady and friendly presence as members work toward their goals as they navigate substance use disorder (SUD). This role is a great fit for someone who is personable, professional, and values meaningful interactions. You'll support a specific health plan market(s) and use your communication skills to help members feel understood and supported. It's a role where seemingly small moments of connection can lead to real progress.
Click Here to learn more about Wayspring!
Why Wayspring?
We are passionate about breaking barriers alongside those facing substance use disorder. Whether you're in the field or in the corporate office - our mission is felt, and your impact is recognized. There is no inner circle, and we all have a seat at the table. Leaders are accessible and silos are avoided. We respect your craft and love to be challenged. We invest not only in our mission, but in each other. Internal promotions and cross departmental trainings are the norm - you grow, we grow. At Wayspring, we don't just see you as an employee, we see you for who you are. a whole-person - with hobbies, pets, families, and lives outside of work. Our flexible schedule and flexible work environment options help you to create and maintain the work-life balance you need most.
Responsibilities for the Engagement Specialist
  • Conduct text and telephonic outreach to members assigned to their caseload
  • Successfully contact members and review with them with an educational overview of Wayspring's service offerings
  • Provide on-going engagement to members
  • Ensure members are connected to Wayspring clinical services
  • Incorporate recovery support themes into engagement
  • Regularly review member profile for SDoH and clinical updates
  • Initiate creative strategies to facilitate member contact
  • Maintain performance accountability around member engagement and participation and achieve performance targets
  • Adhere to Wayspring information security and privacy requirements
  • Other duties as assigned

Requirements
  • Minimum of three (3) years of experience in an outreach role, with preferred experience around telephonic outreach
  • Highly organized and detail-oriented and self-driven with the ability to work independently and as part of a team
  • Demonstrated ability working in a matrixed environment
  • The ability to communicate effectively and persuasively is required
  • Exceptional verbal communication skills, and effective presentation skills
  • Experience with CRM platforms or Electronic Health Record systems is preferred

Our goal is to foster a workplace where everyone feels a true sense of belonging, is supported, and empowered to thrive. We actively seek different backgrounds, perspectives, and experiences-because we believe that drives better performance and innovation. We're committed to identifying and removing barriers for the communities we serve.
Benefit Summary
Creating a great employee experience takes more than just perks-but let's be real, those matter too. Here's how we're building a company where you, your family, your pets, and your passions can thrive
  • Comprehensive Medical, Dental and Vision Insurance options - including options for your pets!
  • Company funded HSA + Monthly Gym Allowance
  • Paid parental leave - all parents included!
  • Company paid short term disability, long term disability and life insurance
  • 401k with company match
  • Premium Employee Assistance Program, inclusive of counseling sessions
  • Pardon and Expungement Scholarship Program
  • Company Contributions to Future Minded Savings (HSA and Emergency savings fund)
  • Generous PTO package (accrual policy based on years of service) and an additional 10 paid company holidays
  • Company 2 week paid sabbatical program!
  • Provider Benefits include ASAM training and membership + $2,500 CEU annual stipend and more!