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Wayfinding Design Jobs in Ohio (NOW HIRING)

... design, amenities, and services to help drive associate engagement and retention for our client ... This includes, providing associates with tools, support, information, and wayfinding to return to ...

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Wayfinding Design information

What is wayfinding design?

A Wayfinding Design job involves creating navigational systems that help people efficiently move through physical spaces like airports, hospitals, campuses, and urban environments. Wayfinding designers use signage, maps, symbols, colors, and digital interfaces to guide individuals while enhancing user experience and accessibility. This role requires a mix of graphic design, architecture, psychology, and urban planning to develop clear and intuitive wayfinding solutions.

What are common challenges faced by professionals in wayfinding design?

One of the main challenges in Wayfinding Design is creating solutions that are intuitive and effective for people with diverse needs, including those with disabilities or limited language skills. Designers often need to balance aesthetic considerations with strict functionality and regulatory compliance, especially in complex spaces like hospitals, airports, or urban centers. They must frequently coordinate with architects, facility managers, and other stakeholders to ensure signage and navigation cues integrate seamlessly. Adapting to changing building layouts and continually improving systems based on user feedback are also integral parts of the role.

What are the key skills and qualifications needed to thrive in wayfinding design, and why are they important?

To thrive in Wayfinding Design, you need strong skills in graphic design, spatial planning, and an understanding of user experience (UX), often supported by a degree in graphic design, environmental design, or a related field. Familiarity with design software such as Adobe Creative Suite, CAD programs, and relevant signage standards or accessibility guidelines is typically necessary. Creativity, attention to detail, and effective communication are essential soft skills for collaborating with clients and multidisciplinary teams. These skills ensure that wayfinding systems are clear, accessible, and effectively guide people through complex environments.

What are the most commonly searched types of Wayfinding Design jobs in Ohio?

The most popular types of Wayfinding Design jobs in Ohio are:

What cities in Ohio are hiring for Wayfinding Design jobs?

Cities in Ohio with the most Wayfinding Design job openings:

Infographic showing various Wayfinding Design job openings in Ohio as of August 2026, with employment types broken down into 1% Internship, 87% Full Time, 5% Part Time, and 7% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution.

$56K - $60K/yr

Full-time

Re-posted 19 days ago


Job description

Position Type:
Secretarial/Clerical/Receptionist
Date Posted:
6/29/2026
Location:
Educational Service Center of Northeast Ohio
Date Available:
08/01/2026
Closing Date:
Until Filled
District:
ESC
The Educational Service Center of Northeast Ohio is seeking a Guest Services Specialist
TERM: Full-time. 260 days.
JOB SUMMARY:
Serve as the welcoming first point of contact for guests to ESC NEO's conference center and third floor reception area while managing the day-to-day operations of the on-site production center. The Guest Services Specialist provides front-line guest services and backup support to the Conference Center Coordinator, provides coverage for third floor reception area, and manages internal and external print/production requests. This role requires a professional, self-directed, collaborative individual able to manage multiple concurrent responsibilities with approachability, accuracy, and efficiency in order to support a positive guest experience and smooth daily operations across ESC NEO.
QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • High school diploma or equivalent required; associate degree or higher in Business Administration, Hospitality, or a related field preferred.
  • Minimum 1 2 years of experience in customer service, receptionist, hospitality, or office operations.
  • Experience in a print production, copy center, or similar environment preferred.
  • Background in event coordination, hospitality, or conference services preferred.
  • Experience with graphic design or design software (e.g., Canva, Adobe Creative Suite) preferred.
  • Demonstrated effective interpersonal and communication skills; warm, professional, and approachable demeanor.
  • Demonstrated ability to multitask across simultaneous responsibilities with accuracy and composure.
  • Confident operating office and production equipment, or willingness to learn.
  • Strong organizational skills and meticulous attention to detail.
  • Proficiency with standard functions within electronic applications such as MS Office (e.g., word processing, electronic spreadsheets), Google Suite, and e-mail.
  • Proficiency with computers to include desktop management, file management and operations, and working in a network environment.
  • Self-directed with the ability to work independently and proactively with minimal supervision.
  • Professional discretion in handling visitor, staff, and organizational information.

Responsibilities:
  • Other duties may be assigned by the Coordinator of Operations.
  • Serve as the first point of contact for all visitors, training participants, and guests arriving at the ESC NEO first-floor conference center.
  • Uphold professional front-of-house standards.
  • Greet guests professionally; direct them to the appropriate conference room.
  • Provide backup support to the Conference Center Coordinator.
  • Monitor guest flow throughout the day and provide ongoing wayfinding support.
  • Operate and maintain production center equipment, including high-volume copiers/printers, laminators, binding machines, and cutting tools.
  • Receive, review, and fulfill internal and external print and production job requests with accuracy and quality.
  • Manage the production job queue and prioritize requests to meet departmental deadlines.
  • Track inventory of production supplies and consumables; initiate procurement requests as needed.
  • Troubleshoot basic equipment issues; coordinate vendor service calls as needed.
  • Maintain a clean, organized, and efficient production workspace.
  • Answer and route all incoming phone calls to the appropriate staff or department.
  • Provide third-floor reception desk coverage and serve as a resource for general inquiries from staff and visitors.
  • Stay informed of trends and best practices regarding hospitality, guest services, and production operations.

SALARY: To be determined based on education and experience. Salary range $56,000-$60,000.
DEADLINE FOR APPLICATION: Open until filled
POSITION START DATE: August 1, 2026
TO APPLY: Complete ESC of Northeast Ohio online application process.
If you have questions, please contact Stephanie Denham at Stephanie.Denham@escneo.org.
The Educational Service Center of Northeast Ohio is an equal opportunity employer.