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Waterfront Jobs in Minnesota (NOW HIRING)

Waterfront Brands

Marketing Coordinator

Fergus Falls, MN · On-site

$20 - $21/hr

Waterfront Brands is the largest and premier manufacturer of waterfront equipment in North America, with offices in Fergus Falls, MN, Claremore, OK, Fort Lauderdale, FL, and Snow Hill, NC. The ...

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$13.7K

$60.5K

$140.5K

How much do waterfront jobs pay per year?

As of Aug 23, 2026, the average yearly pay for waterfront in Minnesota is $60,493.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $89,600.00 per year, depending on experience, location, and employer.

What is a waterfront?

A waterfront job involves working in roles related to the maintenance, safety, and operations of ports, marinas, docks, or other water-based facilities. Responsibilities can vary from managing boat traffic and maintaining docks to ensuring water safety and enforcing regulations. These jobs are commonly found in government agencies, private marinas, and tourism industries.

What are the typical responsibilities of a waterfront staff member during a workday?

Waterfront staff are responsible for monitoring swimmers, enforcing safety regulations, providing first aid when necessary, and maintaining the cleanliness and organization of waterfront areas. They often lead or assist with water-based activities such as boating, swimming lessons, or group recreation, depending on the facility. Collaboration with other staff and clear communication with participants are also key components of the job. These responsibilities ensure a safe, well-managed environment that allows guests to enjoy the waterfront while minimizing risks.

What are the key skills and qualifications needed to thrive in the waterfront position, and why are they important?

To excel in a Waterfront role, you need practical knowledge of water safety, emergency procedures, and recreational program supervision, often supported by lifeguard certification (such as Red Cross or YMCA). Familiarity with safety equipment, rescue techniques, and incident reporting systems is commonly required. Strong communication, problem-solving, and teamwork skills are essential for managing group activities and responding to emergencies effectively. These abilities ensure the safety and enjoyment of all participants while maintaining a secure waterfront environment.

What is a waterfront job?

A waterfront job involves working in environments near bodies of water such as lakes, rivers, or oceans. Common roles include dock workers, boat captains, marine technicians, and lifeguards, often requiring safety training and physical stamina. These jobs typically involve tasks related to transportation, maintenance, safety, and recreation on or around the water.

What are the most commonly searched types of Waterfront jobs in Minnesota?

The most popular types of Waterfront jobs in Minnesota are:

Waterfront jobs near you
Infographic showing various Waterfront job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 14% Part Time, 1% Temporary, 11% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $60,493 per year, or $29.1 per hour.

Customer Support Representative

Waterfront Brands

Fergus Falls, MN • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Waterfront Brands is the largest and premier manufacturer of waterfront equipment in North America, with offices in Fergus Falls, MN, Claremore, OK, Fort Lauderdale, FL, and Snow Hill, NC. The company's flagship brands include ShoreMaster, HydroHoist, Neptune, and Tide Tamer; additional brands include RhinoDock, PolyDock Products, ShoreMaster Fabrics, RotoMoldUSA, HyPower, and Firstmate.
The Customer Support Representative serves as the first point of contact for eCommerce customers, dealers, and contractors across Inland brands, , including ShoreMaster, ShoreMaster Fabrics, and HydroHoist. Responsibilities include handling phone calls and online chats related to orders, product inquiries, website support, shipping updates, returns, warranty claims, and basic troubleshooting. The role also supports the overall customer experience by providing timely, professional assistance throughout the sales process and offering backup support to the Coastal eCommerce team, including Boat Lift Warehouse. Success in this position requires strong communication, attention to detail, customer service skills, and collaboration with internal teams.
Position Responsibilities
  • Respond to customer phone calls, chats, and inquiries for Inland eCommerce brands.
  • Assist with orders, product questions, shipping, returns, warranty claims, and basic troubleshooting.
  • Help customers navigate websites, place orders, and understand product options.
  • Research and resolve customer issues, documenting interactions and escalating complex concerns when needed.
  • Collaborate with internal teams to support customer needs and improve service.
  • Provide backup support for the Coastal eCommerce team, including Boat Lift Warehouse.
  • Maintain product and process knowledge while meeting quality, productivity, and company standards.
  • Perform additional duties as assigned.

Education
  • High School Diploma or General Education Degree (GED) Required
  • Associate's or Bachelor's Degree - Business, Marketing, Communication or related field - preferred
  • Experience in Customer Support or Administrative Support - preferred

Knowledge and Skills
  • Excellent written and verbal communication skills
  • Customer/Client Focus
  • High level of initiative, attention to detail, and ability to problem solve
  • Multi-tasking abilities
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Word, Excel, and PowerPoint

Schedule
Full-time, in-office position located in Fergus Falls. Standard hours are Monday-Friday, 8:00 AM-5:00 PM.
Pay: $18.00 - $19.00 per hour
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Work Location: In person
Waterfront Brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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