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Waste Management Customer Service Remote Jobs in Decatur, GA

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

HMG Careers

Remote Customer Service and Sales

Atlanta, GA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Waste Management Customer Service Remote information

See Decatur, GA salary details

$23.9K

$56.6K

$98.6K

How much do waste management customer service remote jobs pay per year?

As of Jun 9, 2026, the average yearly pay for waste management customer service remote in Decatur, GA is $56,626.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,300.00 per year, depending on experience, location, and employer.

What does a Waste Management Customer Service Remote employee do?

A Waste Management Customer Service Remote employee assists customers with their waste collection and disposal needs from a remote location, typically working from home. Their responsibilities include answering customer inquiries, resolving service issues, scheduling pickups, processing payments, and providing information about recycling programs. They use phone, email, or chat platforms to communicate efficiently and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and familiarity with the company’s services and policies.

What are the key skills and qualifications needed to thrive as a Waste Management Customer Service Remote representative, and why are they important?

To excel as a Waste Management Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These skills are essential to efficiently resolve customer inquiries, ensure satisfaction, and represent the company's values in a remote work environment.

What are some common challenges faced by Waste Management Customer Service Representatives working remotely, and how can they be addressed?

Remote Waste Management Customer Service Representatives often encounter challenges such as maintaining clear communication with team members and customers, managing high call volumes, and staying updated on company policies or service changes. To address these, it’s important to utilize company communication platforms effectively, stay organized with digital tools, and regularly participate in team meetings or training sessions. Proactively seeking clarification from supervisors and collaborating with peers can help ensure accurate information is provided to customers and foster a supportive remote work environment.

What is the difference between Waste Management Customer Service Remote vs Waste Management Dispatcher?

AspectWaste Management Customer Service RemoteWaste Management Dispatcher
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; knowledge of routing and logistics
Work EnvironmentRemote, office-based or home officeOn-site or remote, coordinating routes and schedules
Employer & Industry UsageCustomer support for waste management servicesOperational coordination within waste collection and disposal

While both roles support waste management operations, Waste Management Customer Service Remote focuses on assisting customers via phone or online, whereas Waste Management Dispatcher handles route planning and logistics coordination. The roles differ mainly in daily responsibilities but share similar credentials and industry context.

What job categories do people searching Waste Management Customer Service Remote jobs in Decatur, GA look for? The top searched job categories for Waste Management Customer Service Remote jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Waste Management Customer Service Remote jobs? Cities near Decatur, GA with the most Waste Management Customer Service Remote job openings:
Waste Management Customer Service Remote jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Stone Mountain, GA • Remote

$20/hr

Contractor

Posted 24 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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