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Warranty Processor Jobs (NOW HIRING)

DePaula Mazda

Warranty Administrator

Albany, NY · On-site

$24 - $26/hr

This position is responsible for managing the warranty process from start to finish, ensuring technician documentation is accurate and properly coded, and submitting warranty claims for timely ...

DePaula Mazda

$24 - $26/hr

This position is responsible for managing the warranty process from start to finish, ensuring technician documentation is accurate and properly coded, and submitting warranty claims for timely ...

Apple Chevrolet

Warranty Administrator

Tinley Park, IL · On-site

If you're detailed, reliable, and knowledgeable in GM warranty (or another manufacturer's warranty processes), we'd love to hear from you! Key Responsibilities Prepare, submit, record, and reconcile ...

Array Technologies, Inc.

Own the warranty case management process and ensure accurate documentation within Salesforce, SAP, and other company systems. * Serve as the primary escalation point for complex warranty-related ...

ARRAY Company

Manager, Warranty

Vista, CA · On-site

Own the warranty case management process and ensure accurate documentation within Salesforce, SAP, and other company systems. * Serve as the primary escalation point for complex warranty-related ...

Array Technologies

Manager, Warranty

Vista, CA · On-site

Own the warranty case management process and ensure accurate documentation within Salesforce, SAP, and other company systems. * Serve as the primary escalation point for complex warranty-related ...

Rush Enterprises

Regional Warranty Manager

Orlando, FL · On-site

Reporting directly to the RGM, the Regional Warranty Manager is responsible for driving operational excellence and consistency in warranty processes across the region. Rush Truck Centers opens the ...

Winnebago

Warranty Administrator

Forest City, IA · On-site

The Warranty Administrator is responsible for evaluating, processing, and resolving warranty claims while ensuring alignment with policies and providing exceptional service to dealers and internal ...

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Warranty Processor information

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$12

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$32

How much do warranty processor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for warranty processor in the United States is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.20 per hour, depending on experience, location, and employer.

How does a warranty processor typically interact with other departments within a company?

Warranty Processors often serve as a crucial link between customers, service technicians, and manufacturers. They regularly coordinate with the service department to gather repair documentation and verify claims, and with parts departments to ensure correct parts are ordered and replaced. Additionally, they may collaborate with accounting teams to reconcile payments or credits for approved claims. This role requires strong communication skills and attention to detail to ensure that warranty claims are processed accurately and efficiently.

What are the key skills and qualifications needed to thrive as a warranty processor, and why are they important?

To thrive as a Warranty Processor, you need strong attention to detail, organizational skills, and a solid understanding of warranty policies, often supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), warranty claim software, and proficiency in Microsoft Office are typically required. Effective communication, customer service orientation, and problem-solving skills help you efficiently interact with clients and internal teams. These abilities are essential for ensuring accurate claim processing, timely reimbursements, and maintaining positive customer relationships.

What is the difference between Warranty Processor vs Warranty Clerk?

AspectWarranty ProcessorWarranty Clerk
CertificationsTypically requires basic administrative or customer service certificationsSimilar certifications, often with additional clerical training
Work EnvironmentOffice setting, handling warranty claims and processingOffice environment, managing warranty documentation and records
Employer & IndustryAutomotive, electronics, appliance industriesSame industries, often within dealerships or service centers
Job FocusProcessing warranty claims, verifying coverage, and approvalsMaintaining warranty records, data entry, and customer communication

Warranty Processors and Warranty Clerks both work within warranty departments, often in similar industries. The main difference lies in their focus: Warranty Processors handle claim approvals and coverage verification, while Warranty Clerks manage documentation and record-keeping. Both roles require administrative skills and industry-specific knowledge, but the Processor role tends to involve more decision-making regarding claims.

What does a warranty processor do?

A warranty processor reviews and manages warranty claims submitted by customers, verifying eligibility and processing reimbursements or repairs. They often use specialized software and require attention to detail to ensure accurate claim handling and compliance with company policies.
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Warranty Processor jobs near you
Infographic showing various Warranty Processor job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $50,252 per year, or $24.2 per hour.

Warranty Administrator

Albany, NY • On-site

DePaula Mazda
See more jobs at DePaula Mazdaexternal

$24 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Automotive Service Administrator / Warranty AdministratorPosition Overview:

DePaula Ford is seeking a detail-oriented and organized Automotive Service Administrator / Warranty Administrator to support our service department. This position is responsible for managing the warranty process from start to finish, ensuring technician documentation is accurate and properly coded, and submitting warranty claims for timely processing and payment.

The ideal candidate has automotive dealership experience, strong attention to detail, excellent organizational skills, and the ability to work closely with technicians, service advisors, and management.

Key Responsibilities:
  • Manage the dealership's warranty process and ensure claims are completed accurately and in a timely manner.
  • Review technician notes and repair documentation to ensure they are complete, accurate, and meet warranty requirements.
  • Properly tag and code technician notes and repair orders for warranty submission.
  • Verify that required documentation, labor operations, parts, and supporting information are included with warranty claims.
  • Monitor submitted claims and follow up on rejected, returned, or pending claims.
  • Make corrections to warranty claims as needed to ensure proper payment and minimize lost revenue.
  • Maintain accurate warranty records and documentation.
  • Communicate with technicians and service advisors regarding missing or incorrect information needed for warranty claims.
  • Help ensure warranty procedures and manufacturer requirements are followed consistently.
  • Provide administrative support to the Production Manager as needed.
  • Assist with tracking and organizing production-related information and department paperwork.
  • Support the overall efficiency and organization of the service department.
Qualifications:
  • Previous automotive dealership or service department experience preferred.
  • Experience with automotive warranty claims is strongly preferred.
  • Knowledge of technician repair orders, labor operations, and warranty procedures.
  • Strong attention to detail and accuracy.
  • Excellent organizational and time-management skills.
  • Ability to identify missing or incorrect information and follow through to resolution.
  • Strong communication and teamwork skills.
  • Comfortable working in a fast-paced automotive service environment.
  • Proficiency with computers and dealership/service management software.
  • Ability to work independently while also supporting the service and management teams.
What We Offer:
  • Medical, Dental & Vision Insurance.
  • Paid Holidays.
  • Vacation and Sick PTO.
  • 401 (k) with company match.
  • Employee discounts.
  • Full-time stable employment.
  • Monday - Friday schedule (7:30 -4:30).
Compensation:
  • $24.00 - $26.00 an hour.
  • Monthly production bonus opportunity.
About the Company:

DePaula Ford is a trusted name in automotive sales and service, dedicated to providing outstanding customer experiences. Located in Albany, NY we pride ourselves on our commitment to quality and excellence in every aspect of our business. Join our team and be part of a company that values integrity, teamwork, and growth!

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