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Warranty Manager Jobs in Decatur, AL (NOW HIRING)

Customer Service Tech

Huntsville, AL · On-site

$17 - $23/hr

Schedules and manages subcontractors to make designated warranty repairs * Ensure all repairs are completed within compliance standards * Certifies warranty work is completed within contractor ...

Sr. Operations Manager

Huntsville, AL · On-site

$155K - $247K/yr

Sr. Operations Manager Work Mode: Onsite Location: Huntsville, AL Opportunity Thisposition ... Evaluate training effectiveness in relation toknowledge gained, quality feedback, warranty rating ...

Supply Chain Program Manager

Huntsville, AL · On-site

$140K/yr

Supply Chain Program Managers (SCPM) will manage teams of Procurement Professionals to create ... FAR/DFARS, ITAR, OPSEC, security classification guides, public law, quality, warranty, etc.). This ...

Showing results 21-40

Warranty Manager information

See Decatur, AL salary details

$34.2K

$70.6K

$108.3K

How much do warranty manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for warranty manager in Decatur, AL is $70,573.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $84,400.00 per year, depending on experience, location, and employer.

What does a warranty manager do?

A Warranty Manager oversees the warranty process for products or services, ensuring that claims are handled efficiently and in accordance with company policies and manufacturer guidelines. They coordinate with customers, service teams, and suppliers to process warranty claims, investigate issues, and authorize repairs or replacements. Their role also involves maintaining accurate records, analyzing warranty data to identify trends, and working to reduce warranty costs. Additionally, they may train staff and develop strategies to improve customer satisfaction and compliance with warranty terms.

What are some common challenges faced by warranty managers, and how can they be addressed?

Warranty Managers often encounter challenges related to managing high volumes of claims, ensuring compliance with manufacturer policies, and balancing customer satisfaction with company interests. Staying organized and implementing effective claim tracking systems can help manage workloads efficiently. Building strong relationships with both customers and vendors, along with staying updated on product and policy changes, also contributes to smoother operations and fewer disputes. Continuous training and clear communication across departments are key strategies for overcoming these common hurdles.

What are the key skills and qualifications needed to thrive as a warranty manager, and why are they important?

To thrive as a Warranty Manager, you need expertise in warranty policies, claims processing, and strong analytical skills, often supported by a degree in business or a related field. Familiarity with warranty management software, ERP systems, and industry-specific databases is typically required. Excellent problem-solving abilities, attention to detail, and effective communication are crucial soft skills for managing customer expectations and coordinating with internal teams. These competencies are vital to ensure efficient claim resolution, customer satisfaction, and compliance with warranty standards.

How much do warranty managers make?

Warranty managers typically earn a median annual salary between $60,000 and $90,000, depending on experience, industry, and location. Senior or specialized warranty managers can earn over $100,000 annually, especially in large companies or technical fields. Compensation often includes benefits and opportunities for bonuses based on performance.

What are the most commonly searched types of Warranty jobs in Decatur, AL?

The most popular types of Warranty jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Warranty Manager jobs?

Cities near Decatur, AL with the most Warranty Manager job openings:

Customer Service Tech

DR Horton

Huntsville, AL • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

34th of 80 rated construction


Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for an Customer Service Technician. The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Evaluates homeowner repair issues to determine if they are warrantable items
  • Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
  • Performs necessary repairs to homes such as carpentry work, drywall, texture repair and painting
  • Schedules and manages subcontractors to make designated warranty repairs
  • Ensure all repairs are completed within compliance standards
  • Certifies warranty work is completed within contractor obligations
  • Develop and maintain good rapport with subcontractors and homeowners
  • Follows up with homeowners to ensure concerns are addressed in a timely and professional manner
  • Processes charge-back documentation and invoices
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Ability to travel overnight

Qualifications
Education and/or Experience
  • High school diploma or general education degree (GED)
  • Three or more years related experience, including carpentry work, drywall, texture repair and painting
  • Must have a vehicle capable of carrying supplies, valid driver's license and be willing to drive among designated communities in daytime and nighttime
  • Excel in effective and positive communications
  • Work effectively in high pressure situations
  • Ability to work independently and be productive without supervision
  • Ability to provide a systematic approach in carrying out assignments
  • Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop
  • Proficiency with MS Office and email
  • Ability to lift and/or move up to 50 pounds

Preferred Qualifications
  • Prior customer service experience a plus
  • Experience with minor electrical, plumbing and HVAC repair work preferred

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

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