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Warm Line Jobs in Riverside, CA (NOW HIRING)

Insomnia Cookies

Cookie Crew

Riverside, CA

$20/hr

At Insomnia Cookies, warm cookies are just the beginning. As a Cookie Crew Member , you're part ... the line moving. * Resolve guest concerns with empathy and urgency, partnering with your Shift ...

Insomnia Cookies

Cookie Crew

Riverside, CA · On-site

$20/hr

At Insomnia Cookies, warm cookies are just the beginning. As a Cookie Crew Member , you're part ... the line moving. * Resolve guest concerns with empathy and urgency, partnering with your Shift ...

Enry JP Corporation

SERVER

Tustin, CA · On-site

$16/hr

Responsibilities: · Greets customers in a warm, sincere, and helpful manner. · Explains menus and ... Please specify what position and location you are looking for in the subject line For more ...

Soup 'n Fresh

Host

Rancho Cucamonga, CA · On-site

$16.50/hr

... line. Located in the heart of Rancho Cucamonga, Soup 'n Fresh offers a fresh take on the classic buffet experience. With a wide selection of crisp salads, hearty soups, and a warm bakery, our ...

Annie Aesthetic

Functional Health Provider

Diamond Bar, CA · On-site

$110K - $150K/yr

At Deluxe, we foster a warm and inclusive environment where both clients and team members feel genuinely supported. We're excited to be launching Functional Health as a dedicated service line - and ...

Annie Aesthetic

Functional Health Provider

Irvine, CA · On-site

$55 - $80/hr

At Deluxe, we foster a warm and inclusive environment where both clients and team members feel genuinely supported. We're excited to be launching Functional Health as a dedicated service line - and ...

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All JobsWarm Line JobsWarm Line Jobs in Riverside, CA

Warm Line information

See Riverside, CA salary details

$10

$20

$46

How much do warm line jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for warm line in Riverside, CA is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.04 per hour, depending on experience, location, and employer.

What is a warm line?

A Warm Line is a peer-run support service that provides non-crisis emotional support, active listening, and resource referrals to individuals who may be experiencing stress, loneliness, or mental health challenges. Unlike hotlines, which are typically for urgent crises, Warm Lines are for people seeking someone to talk to before things escalate. Staffed by trained peers with lived experience, Warm Lines offer confidential, non-judgmental support over the phone, chat, or text. They are designed to promote mental wellness and prevent crises by offering early intervention and community connection.

What are the key skills and qualifications needed to thrive as a warm line operator?

To thrive as a Warm Line Operator, you need a background in mental health support, basic counseling skills, and often some post-secondary education or training in psychology or social work. Familiarity with call center software, confidential documentation systems, and sometimes certifications like Mental Health First Aid are typically required. Exceptional active listening, empathy, patience, and emotional resilience help operators build trust and provide meaningful support to callers. These skills are crucial for offering effective, compassionate assistance to individuals seeking non-crisis mental health support and for ensuring caller safety and well-being.

What are some common challenges faced by warm line operators, and how can they be managed effectively?

Warm Line operators often encounter emotionally intense conversations and must support callers experiencing stress, loneliness, or mental health concerns. Managing emotional boundaries while providing empathy can be challenging. Effective strategies include regular supervision, peer support, and ongoing training in active listening and self-care techniques. Most organizations also encourage operators to take breaks and utilize debriefing sessions to process difficult calls.

What is the difference between Warm Line vs Crisis Hotline Worker?

AspectWarm LineCrisis Hotline Worker
CredentialsTypically requires mental health training or certification, but not alwaysOften requires specialized crisis intervention training and certifications
Work EnvironmentNon-emergency, peer support setting, often peer-led or volunteer-basedEmergency response setting, handling urgent mental health crises
Employer & IndustryNonprofit organizations, mental health agencies, community servicesEmergency services, mental health crisis centers, hospitals

Warm Line staff provide non-urgent emotional support and peer counseling, focusing on prevention and ongoing support. Crisis Hotline Workers handle urgent mental health crises, providing immediate intervention and safety planning. While both roles require mental health knowledge, Crisis Hotline Workers typically need more specialized crisis intervention training. Understanding these differences helps individuals choose the right role based on their skills and career goals.

What are popular job titles related to Warm Line jobs in Riverside, CA?

For Warm Line jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Warm Line jobs in Riverside, CA look for?

The top searched job categories for Warm Line jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Warm Line jobs?

Cities near Riverside, CA with the most Warm Line job openings:

Warm Line jobs near you
Infographic showing various Warm Line job openings in Riverside, CA as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,843 per year, or $20.6 per hour.

Shift Manager (Auntie Anne's/Cinnabon)

Galleria at Tyler: CB000087

Riverside, CA • On-site

$20.50 - $22/hr

Full-time

Medical, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Auntie Anne’s & Cinnabon Shift Manager

Lead the Twist. Lead the Roll. Become an Auntie Anne’s & Cinnabon Shift Manager!

Our Mission: To create moments of joy through freshly baked pretzels, world-famous cinnamon rolls, and exceptional guest experiences.

Your Mission: Bring that mission to life—every single shift.

Since day one, Auntie Anne’s has been known for its hand-rolled pretzels and fresh-baked goodness, while Cinnabon has delighted guests with warm, irresistible treats and iconic Makara® cinnamon. Together, we create memorable experiences that turn everyday moments into something special.

We're growing our team and looking for motivated, people-first leaders to step into a Shift Manager role.

If you're ready to blend leadership with positivity, pride, and great food, this is your moment.

As a Shift Manager, you're more than a supervisor—you're the heartbeat of the bakery and pretzel shop. When the General Manager or Assistant Manager is away, you keep operations running smoothly, the team energized, and guests leaving happy and satisfied.

What You'll Do
  • Lead the team and serve as the go-to leader during your shift
  • Maintain high standards for product quality, service, cleanliness, and food safety
  • Motivate and coach team members to deliver excellent guest experiences
  • Handle challenges confidently—from team needs to guest concerns
  • Support operations for both Auntie Anne's and Cinnabon products and standards
  • Know when to escalate issues to store leadership
  • Assist with opening and closing procedures, cash handling, and inventory management
Perks You'll Love
  • Key holder opportunities with opening and closing responsibilities
  • Flexible scheduling with 20–40 hours per week
  • Free on-duty shift meals and employee discounts on Auntie Anne's and Cinnabon favorites
  • Training and development opportunities to support career growth
  • Free uniforms
  • Eligible benefits may include:
    • Health insurance
    • Life insurance
    • 401(k)
What We're Looking For
  • Must be 18 years of age or older
  • 3–6 months of first-line supervisory experience preferred
  • Flexible availability, including evenings, weekends, and holidays
  • TB clearance required (if applicable by location)
  • 0–1 year of food service, bakery, or retail experience
  • Ability to stand, bend, lift, scoop, and stay active throughout your shift
  • Comfortable working in warm and cold environments (ovens, prep areas, walk-ins)
  • Basic math and computer skills (Microsoft Office, POS systems)
  • Ability to taste-test products for quality assurance
  • Cash handling and customer service experience a plus
  • Food handler certification (current or obtained within 30 days of hire)
  • High school diploma or equivalent experience
  • Comfortable using smartphones, tablets, and POS technology
  • General knowledge of food service, bakery, or quick-service restaurant operations is a bonus
Ready to Lead with Flavor?

Join the Auntie Anne's & Cinnabon team and twist your passion, leadership, and future into one exciting opportunity.

Apply today and help us serve joy—one pretzel and one cinnamon roll at a time! ??