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Warm Line Jobs in Atlanta, GA (NOW HIRING)

dekalbcsb

Case Manager

Decatur, GA · On-site

$19.50 - $25.25/hr

WORKING CONDITIONS Community setting, typically working Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours will be required, including HSP crisis warm line rotation. Service ...

dekalbcsb

Case Manager

Decatur, GA · On-site

$19.50 - $25.25/hr

WORKING CONDITIONS Community setting, typically working Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours will be required, including HSP crisis warm line rotation. Service ...

DeKalb Community Service Board

Case Manager

Decatur, GA · On-site

$19.50 - $25.25/hr

WORKING CONDITIONS Community setting, typically working Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours will be required, including HSP crisis warm line rotation. Service ...

This Is It! BBQ and Seafood

Line Server

Fairburn, GA · On-site

$13 - $15/hr

BBQ and Seafood, you play a vital role in crafting a warm and inviting experience for our guests ... To thrive as a Line Server at This Is It! BBQ and Seafood, you'll need a diverse skill set that ...

Chattahoochee Food Works

Line Cooks

Decatur, GA · On-site

$15.50 - $19.25/hr

Familiarity with prep lists and line cooking. * Ability to work nights, weekends, and busy service ... We are known for traditional Italian dishes, warm hospitality, and a strong local reputation. As we ...

Ray's Restaurants

Line Cook

Atlanta, GA · On-site

$15.25 - $19/hr

Description As a Line Cook , you'll play an important role in preparing and executing our menu in a ... and warm, attentive hospitality. Located in the heart of the city, we blend timeless culinary ...

Ray's Restaurants

Line Cook

Atlanta, GA · On-site

$15.25 - $19/hr

As a Line Cook , you'll play an important role in preparing and executing our menu in a fast-paced ... and warm, attentive hospitality. Located in the heart of the city, we blend timeless culinary ...

Ray's Restaurants

Line Cook

Atlanta, GA · On-site

$15.25 - $19/hr

Description As a Line Cook , you'll play an important role in preparing and executing our menu in a ... and warm, attentive hospitality. Located in the heart of the city, we blend timeless culinary ...

Ray's restaurants

Line Cook

Atlanta, GA · On-site

$18 - $21/hr

As a Line Cook , you'll play an important role in preparing and executing our menu in a fast-paced ... and warm, attentive hospitality. Located in the heart of the city, we blend timeless culinary ...

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All JobsWarm Line JobsWarm Line Jobs in Atlanta, GA

Warm Line information

See Atlanta, GA salary details

$9

$18

$42

How much do warm line jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for warm line in Atlanta, GA is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.55 per hour, depending on experience, location, and employer.

What is a warm line?

A Warm Line is a peer-run support service that provides non-crisis emotional support, active listening, and resource referrals to individuals who may be experiencing stress, loneliness, or mental health challenges. Unlike hotlines, which are typically for urgent crises, Warm Lines are for people seeking someone to talk to before things escalate. Staffed by trained peers with lived experience, Warm Lines offer confidential, non-judgmental support over the phone, chat, or text. They are designed to promote mental wellness and prevent crises by offering early intervention and community connection.

What are the key skills and qualifications needed to thrive as a warm line operator?

To thrive as a Warm Line Operator, you need a background in mental health support, basic counseling skills, and often some post-secondary education or training in psychology or social work. Familiarity with call center software, confidential documentation systems, and sometimes certifications like Mental Health First Aid are typically required. Exceptional active listening, empathy, patience, and emotional resilience help operators build trust and provide meaningful support to callers. These skills are crucial for offering effective, compassionate assistance to individuals seeking non-crisis mental health support and for ensuring caller safety and well-being.

What are some common challenges faced by warm line operators, and how can they be managed effectively?

Warm Line operators often encounter emotionally intense conversations and must support callers experiencing stress, loneliness, or mental health concerns. Managing emotional boundaries while providing empathy can be challenging. Effective strategies include regular supervision, peer support, and ongoing training in active listening and self-care techniques. Most organizations also encourage operators to take breaks and utilize debriefing sessions to process difficult calls.

What is the difference between Warm Line vs Crisis Hotline Worker?

AspectWarm LineCrisis Hotline Worker
CredentialsTypically requires mental health training or certification, but not alwaysOften requires specialized crisis intervention training and certifications
Work EnvironmentNon-emergency, peer support setting, often peer-led or volunteer-basedEmergency response setting, handling urgent mental health crises
Employer & IndustryNonprofit organizations, mental health agencies, community servicesEmergency services, mental health crisis centers, hospitals

Warm Line staff provide non-urgent emotional support and peer counseling, focusing on prevention and ongoing support. Crisis Hotline Workers handle urgent mental health crises, providing immediate intervention and safety planning. While both roles require mental health knowledge, Crisis Hotline Workers typically need more specialized crisis intervention training. Understanding these differences helps individuals choose the right role based on their skills and career goals.

What are popular job titles related to Warm Line jobs in Atlanta, GA?

For Warm Line jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Warm Line jobs in Atlanta, GA look for?

The top searched job categories for Warm Line jobs in Atlanta, GA are:

Warm Line jobs near you
Infographic showing various Warm Line job openings in Atlanta, GA as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 3% Contract, and 2% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,492 per year, or $19 per hour.

Certified Peer Specialist Navigator (CCBHC)

Highland Rivers Behavioral Health

Marietta, GA • On-site

$16 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Highland Rivers Behavioral Health rating

7.1

Company rating: 7.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

There is a place for you at Highland Rivers Behavioral Health!

Highland Rivers Behavioral Health provides treatment and recovery services to individuals impacted by mental illness, substance use disorders and intellectual developmental disabilities.

JOB SUMMARY: Brings the "lived experience" to the virtual telehealth hub to increase individual engagement and complement the service array offered to the individuals. These staff also help individuals navigate the health system and link to recovery supports.

Are you ready to make a Difference?

DUTIES AND RESPONSIBILITIES:

  • Staff peer warm line to provide engagement and supports for individuals who are in need of non-crisis recovery supports.
  • Provide outreach services to individuals served.
  • Provide reliable and relevant information to help individuals overcome barriers that may prevent engagement, retention, or re-engagement in treatment.
  • Provides telephonic intervention to individuals experiencing distress utilizing relevant personal experience, trauma informed practices and person-centered methods
  • Follows up with individuals and provides support as appropriate.
  • Provides peers and their families with information on community and Agency resources.
  • Demonstrates strong customer-service oriented behaviors. Treats everyone in a polite, professional manner. Handles concerns, problems and issues in a manner that is helpful and responsive.
  • Coordinate with clinical staff as needed.
  • Other duties as assigned.

Benefits:

  • Health Insurance through the State Health Benefit Plan of GA
  • Flexible Benefits such as dental, vision, life, critical illness, etc.
  • Retirement Plan with employer matching
  • 4 weeks of Paid Time Off with increase of accruals based on years of service
  • 10 paid holidays
  • 1 personal day
  • Qualifying employer for Public Student Loan Forgiveness

What Highland Rivers Behavioral Health employees say

Pay

Benefits

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