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Walmart Outsourcing Jobs (NOW HIRING)

Walmart

Manager, Workforce Planning

Elm Springs, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Decatur, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Tontitown, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Farmington, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Elkins, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Bentonville, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Rogers, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Greenland, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Johnson, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Fayetteville, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Cassville, MO · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Centerton, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Goshen, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Anderson, MO · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Cave Springs, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Springdale, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Lowell, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Gravette, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Bella Vista, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

Walmart

Manager, Workforce Planning

Pea Ridge, AR · On-site

$80K - $155K/yr

Oversee Workforce Management execution across outsourced operations. * Ensure vendor staffing and ... At Walmart, we offer competitive pay as well as performance-based bonus awards and other great ...

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All JobsWalmart Outsourcing Jobs

Walmart Outsourcing information

What are the main responsibilities of a Walmart Outsourcing professional on a day-to-day basis?

A Walmart Outsourcing professional typically manages third-party vendor relationships, negotiates contracts, and ensures that outsourced operations align with company policies and performance expectations. On a daily basis, you may review supplier performance metrics, coordinate with internal teams to identify outsourcing needs, and address any service or quality issues that arise. The role also involves keeping up with market trends, implementing cost-saving initiatives, and ensuring compliance with Walmart’s operational standards. Working closely with procurement, logistics, and quality assurance teams, outsourcing professionals play a vital role in driving efficiency and supporting Walmart's global supply chain strategy.

What are the key skills and qualifications needed to thrive in the Walmart Outsourcing position, and why are they important?

To excel in a Walmart Outsourcing role, candidates typically need expertise in supply chain management, vendor relationship management, and process optimization, often supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with procurement platforms, ERP systems (such as SAP or Oracle), and data analysis software is highly valuable. Strong negotiation, project management, and cross-cultural communication skills are essential for successful partnerships and smooth operations. These competencies are crucial for ensuring cost-effective outsourcing solutions and maintaining Walmart's high standards of quality and efficiency.

What is a Walmart Outsourcing?

A Walmart Outsourcing job involves working with third-party vendors or service providers to handle specific business functions for Walmart. These jobs can include roles in customer service, supply chain management, IT support, or merchandising. Employees in these roles help Walmart improve efficiency, reduce costs, and focus on core business operations. Outsourcing jobs may be located in different countries or handled by external agencies.

More about Walmart Outsourcing jobs
What states have the most Walmart Outsourcing jobs? States with the most job openings for Walmart Outsourcing jobs include:
What job categories do people searching Walmart Outsourcing jobs look for? The top searched job categories for Walmart Outsourcing jobs are:
Walmart Outsourcing jobs near you
Infographic showing various Walmart Outsourcing job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution.

Manager, Workforce Planning

Walmart

Elm Springs, AR • On-site

$80K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,376 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Location: Bentonville, AR (onsite)
The Manager, Workforce Management is responsible for leading the end-to-end Workforce Management function for assigned Marketplace Operations business areas. This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations, Forecasting, Finance, Product, Analytics, and BPO teams. The position leads Schedulers and Real-Time Analysts and serves as the primary Workforce Management partner for operational leaders. What you'll do...Workforce Management Leadership
  • Lead the end-to-end Workforce Management function across assigned business areas.
  • Own workforce execution from forecast intake through scheduling, intraday management, and reporting.
  • Establish Workforce Management governance and best practices.
Scheduling & Workforce Planning
  • Lead schedule creation, optimization, publication, and schedule change management.
  • Optimize staffing while balancing business requirements and employee experience.
Intraday & Real-Time Operations
  • Lead intraday workforce execution to achieve service levels.
  • Manage schedule adherence, occupancy, staffing risks, overtime, VTO, and contingency plans.
Operational Performance
  • Monitor workforce KPIs and drive corrective actions.
  • Conduct workforce reviews to improve efficiency and operational performance.
Cross-Functional Partnership
  • Partner with Operations, Forecasting, Finance, Product, Analytics, HR, Engineering, and BPO partners to execute workforce strategies.
Vendor & BPO Workforce Management
  • Oversee Workforce Management execution across outsourced operations.
  • Ensure vendor staffing and scheduling align with business expectations.
Continuous Improvement
  • Drive automation, process improvements, and Workforce Management system enhancements.
  • Standardize Workforce Management processes and documentation.
People Leadership
  • Lead, coach, and develop Schedulers and Real-Time Analysts.
  • Establish performance expectations and support career development.
Minimum Qualifications
  • Bachelor's degree in Business, Operations, Supply Chain, Engineering, or a related field.
  • 8+ years of Workforce Management, Scheduling, Real-Time Management, or Contact Center Operations experience.
  • 3+ years of people leadership experience.
  • Experience with NICE IEX, NICE CXone WFM, Verint, Aspect, or Genesys.
  • Advanced Microsoft Excel skills and strong analytical abilities.
Preferred Qualifications
  • Retail, eCommerce, Marketplace, or omnichannel operations experience.
  • Experience managing BPO workforce operations.
  • Experience with SQL, Tableau, or Power BI.
  • Knowledge of Erlang, scheduling optimization, and intraday management.
Success Metrics
  • Service Level Achievement
  • Schedule Efficiency
  • Schedule Adherence
  • Occupancy
  • Staffing Variance
  • Overtime & VTO Optimization
  • Productivity
  • Workforce Utilization
  • Stakeholder Satisfaction
Core Competencies
  • Workforce Management
  • Scheduling
  • Intraday Operations
  • Operational Excellence
  • Leadership
  • Continuous Improvement
  • Data-Driven Decision Making
  • Cross-Functional Collaboration
Why This Role Matters This role translates workforce strategies into operational execution, ensuring Marketplace Operations consistently delivers strong service levels, operational efficiency, and an excellent customer and seller experience. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Analytics, Statistics, Computer Science, Mathematics, or related field and 2 years’ experience in data management, business analytics, statistics, or related area OR 4 years’ experience in data analysis, statistics, computer science, or related area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in in Analytics, Statistics, Computer Science, Mathematics or related field, Project Management Certification, Six Sigma certification Primary Location... 1601 SE 10th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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