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Kraft Heinz Company

Lead, eCommerce- Walmart

Rogers, AR · On-site

The Lead, Walmart eCommerce serves as the general manager of the Walmart digital business, owning the strategy, performance, and execution across all eCommerce verticals. This role is responsible for ...

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Walmart E-commerce jobs refer to roles within Walmart that focus on the company’s online retail operations. These positions include areas such as website management, online merchandising, digital marketing, supply chain logistics, data analytics, and customer service related to online sales. Employees in these roles work to optimize the online shopping experience, manage product listings, analyze digital sales trends, and ensure efficient delivery to customers. E-commerce jobs at Walmart play a crucial part in supporting the retailer’s digital growth and adapting to changing consumer shopping habits.

How does working in the Walmart eCommerce team differ from traditional retail roles in terms of daily responsibilities?

In the Walmart eCommerce team, daily responsibilities often center around digital merchandising, online customer experience, and data-driven decision making, rather than in-store operations. Team members collaborate closely with technology, marketing, and supply chain departments to optimize product listings, manage online promotions, and analyze user data to improve sales. The pace is fast and innovation-focused, with frequent cross-functional meetings and agile project sprints. This environment offers exposure to cutting-edge digital tools and provides unique opportunities for professional growth in eCommerce and technology-driven retail.

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To thrive as a Walmart Employee, you generally need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store communication devices is commonly expected. Excellent communication, teamwork, and problem-solving skills help employees provide positive customer experiences and adapt to fast-paced retail environments. These skills and qualities are vital for maintaining efficient store operations and ensuring customer satisfaction.
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Infographic showing various Walmart E job openings in the United States as of September 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Physical job distribution.

Lead, eCommerce- Walmart

Rogers, AR • On-site

Kraft Heinz Company
See more jobs at Kraft Heinz Companyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Key responsibilities

  • Own the strategy, performance, and execution of Walmart eCommerce verticals to drive growth and market share.

  • Lead cross-functional collaboration with internal teams, Walmart stakeholders, agency partners, and field sales teams to align digital initiatives.

  • Oversee strategic planning, retail media optimization, digital shelf management, and omnichannel activation to ensure business objectives are met.

Kraft Heinz rating

7.2

Company rating: 7.2 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

Job description


The Lead, Walmart eCommerce serves as the general manager of the Walmart digital business, owning the strategy, performance, and execution across all eCommerce verticals. This role is responsible for accelerating profitable growth, driving market share, and leading cross-functional collaboration to position the company as a best-in-class partner within Walmart's digital ecosystem. This leader will oversee strategic planning, retail media optimization, digital shelf excellence, omnichannel innovation, and business operations while acting as the central connector between internal teams, Walmart stakeholders, agency partners, and field sales teams. The ideal candidate combines strong commercial acumen, Walmart expertise, analytical rigor, and leadership capabilities with a deep understanding of omnichannel commerce and retail media.
Key Responsibilities:
  • Business Ownership & Strategy
  • Serve as the end-to-end business owner for Walmart eCommerce, developing and executing growth strategies aligned to company objectives.
  • Lead annual planning, S2H strategy, and in-year test & learns with Walmart teams including Walmart Connect and Walmart Digital Acceleration.
  • Drive sustainable eCommerce growth through strategic assortment, Deal Days planning, media optimization, and omnichannel activation.
  • Identify incremental growth opportunities across pickup, delivery, and emerging digital platforms.

Retail Media & Digital Excellence:
  • Establish best-in-class retail media standards across search, display, and emerging tactics to maximize incremental ROI and sales growth.
  • Optimize media investment strategies, balancing efficiency and effectiveness across tactics and campaigns.
  • Own digital shelf excellence, ensuring full compliance with Walmart digital standards and driving continuous improvement in content performance.
  • Partner with Digital Shelf, eCommerce Category Management, and agency teams to identify new capabilities, pilots, and strategic innovations.

Promotional & Financial Management:
  • Lead promotional planning strategy, leveraging ROI analysis and performance measurement frameworks to optimize investment decisions.
  • Monitor and manage business performance across 1P and 3P models, including inventory health, service levels, substitution rates, and operational KPIs.
  • Own annual budget planning and investment prioritization to support market share growth and business profitability.

Analyze key performance indicators including:
  • eCommerce market share
  • Sales growth
  • Perfect Screen compliance
  • iROAS / ROI
  • Promo effectiveness
  • CQS and customer metrics

Cross-Functional Leadership:
  • Act as the primary liaison between Brand, Sales, Supply Chain, Revenue Management, Category Leadership, and Walmart stakeholders.
  • Ensure alignment between national digital priorities and field execution.
  • Lead agency relationships and external partnerships to ensure strong collaboration, accountability, and optimized investment strategies.
  • Standardize communication routines and operating processes to improve organizational alignment and execution consistency.

Innovation & Capability Building:
  • Lead Alpha/Beta testing initiatives and pilot programs to evaluate new capabilities and scale successful programs.
  • Build and maintain a long-term learning agenda focused on evolving shopper behaviors, platform capabilities, and emerging digital trends.
  • Develop scalable tools, reporting, and insights that strengthen strategic decision-making and category leadership.
  • Champion continuous improvement and operational excellence across the organization.

Talent Leadership:
  • Coach, mentor, and develop team members to build future-ready eCommerce capabilities.
  • Foster a culture of accountability, collaboration, agility, and innovation.
  • Build organizational capability across omnichannel commerce, retail media, and digital analytics.

Qualifications:
  • Bachelor's degree required; MBA preferred.
  • 7+ years of experience in eCommerce, omnichannel sales, retail media, or digital commerce.
  • Strong understanding of Walmart's digital ecosystem, retail media platforms, and omnichannel shopper behavior.
  • Demonstrated success leading cross-functional teams and driving business growth.
  • Deep analytical and financial acumen with experience managing large budgets and evaluating ROI.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Proven ability to influence senior leadership and external partners.
  • CPG and grocery industry experience strongly preferred.
  • Experience with retail media platforms, digital shelf analytics, and performance marketing.
  • Familiarity with omnichannel fulfillment models including pickup and delivery.
  • Experience leading agencies and external strategic partners.

Work Environment & Schedule:
This position is considered a Normal office environment with moderate travel to customer locations, stores, manufacturing facilities, etc.; offices are open workspaces Additionally, this role requires work a salaried, exempt schedule to best execute against customer and internal expectations.
Location:
Rogers, AR (Field Sales Office)
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$141,500.00 - $176,900.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Employee's Home - Geo
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

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