ZipRecruiter

Log In

2

Walmart Customer Service Chat Remote Jobs in Virginia

previous pagenext page

Showing results 21-40

All JobsWalmart Customer Service Chat JobsWalmart Customer Service Chat Remote JobsWalmart Customer Service Chat Remote Jobs in Virginia

Walmart Customer Service Chat Remote information

What does a Walmart Customer Service Chat Remote representative do?

A Walmart Customer Service Chat Remote representative assists customers via online chat, helping them resolve issues related to orders, products, returns, and general inquiries. They provide prompt, friendly support and guide customers through Walmart’s online services and policies. Representatives may also troubleshoot technical problems, answer questions about products, and ensure customer satisfaction, all while working from a remote location.

What are the key skills and qualifications needed to thrive as a Walmart Customer Service Chat Remote representative?

To thrive as a Walmart Customer Service Chat Remote agent, you need strong written communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and basic computer skills is typically required. Outstanding empathy, patience, and active listening help agents build rapport and resolve issues efficiently. These skills are crucial for delivering excellent service, maintaining customer satisfaction, and representing Walmart's brand positively in a remote environment.

What are the main challenges faced by remote Walmart Customer Service Chat representatives, and how can they effectively overcome them?

Remote Walmart Customer Service Chat representatives often face challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without face-to-face cues, and resolving customer issues efficiently while adhering to company policies. To overcome these challenges, it’s important to develop strong multitasking and written communication skills, stay organized, and make effective use of available resources such as knowledge bases and team chat channels. Regularly participating in virtual team meetings and training sessions can also help stay updated on best practices and company updates, ensuring high-quality customer support.

What are the most commonly searched types of Walmart Customer Service Chat jobs in Virginia?

The most popular types of Walmart Customer Service Chat jobs in Virginia are:

What are popular job titles related to Walmart Customer Service Chat Remote jobs in Virginia?

For Walmart Customer Service Chat Remote jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Walmart Customer Service Chat Remote jobs in Virginia look for?

The top searched job categories for Walmart Customer Service Chat Remote jobs in Virginia are:

What cities in Virginia are hiring for Walmart Customer Service Chat Remote jobs?

Cities in Virginia with the most Walmart Customer Service Chat Remote job openings:

Walmart Customer Service Chat Remote jobs near you
Infographic showing various Walmart Customer Service Chat Remote job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Customer Service Representative

Liveops

Roanoke, VA • Remote

$20/hr

Contractor

Re-posted 21 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

View All Liveops Jobs

Apply