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Walmart Com Customer Service Jobs (NOW HIRING)

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

Front End Service Team Associate

Plano, TX · On-site

$14.50 - $27.50/hr

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

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Walmart Com Customer Service information

See salary details

$24.5K

$58K

$101K

How much do walmart com customer service jobs pay per year?

As of Jun 10, 2026, the average yearly pay for walmart com customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Walmart Com Customer Service representative?

A typical day for a Walmart Com Customer Service representative involves responding to customer inquiries via phone, email, or chat about online orders, returns, and product information. You’ll spend much of your time troubleshooting order issues, processing refunds or exchanges, and ensuring customers have a seamless online shopping experience. The role often requires working collaboratively with other departments, such as logistics and IT, to resolve complex cases efficiently. Team meetings, ongoing training sessions, and performance reviews are also common, helping you stay up to date with new policies and tools while developing your skills.

What are the key skills and qualifications needed to thrive in the Walmart Com Customer Service position, and why are they important?

To thrive as a Walmart Com Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order tracking systems, and Walmart-specific platforms is valuable. Patience, adaptability, and a positive attitude help standout candidates deliver exceptional service, especially during challenging situations. These skills ensure customers receive efficient, friendly assistance that upholds Walmart’s reputation and promotes customer loyalty.

What is a Walmart Com Customer Service job?

A Walmart Com Customer Service job involves assisting customers with online orders, returns, refunds, and general inquiries about Walmart's eCommerce platform. Representatives communicate via phone, chat, or email to resolve customer issues efficiently. They help troubleshoot account problems, provide product information, and ensure customer satisfaction. Strong communication skills and problem-solving abilities are essential for this role.

More about Walmart Com Customer Service jobs
What cities are hiring for Walmart Com Customer Service jobs? Cities with the most Walmart Com Customer Service job openings:
What states have the most Walmart Com Customer Service jobs? States with the most job openings for Walmart Com Customer Service jobs include:
What job categories do people searching Walmart Com Customer Service jobs look for? The top searched job categories for Walmart Com Customer Service jobs are:
Infographic showing various Walmart Com Customer Service job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Front End Service Team Associate

Front End Service Team Associate

Walmart

Livonia, MI • On-site

$15 - $28/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 21,666 frontline employees who took The Breakroom Quiz

23rd of 39 rated national retailers


Job description

Hourly Wage: $15 - $28 per/hour
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Part-Time

Available shifts: Mid-Shift, Closing

Location

Walmart Supercenter #2631
29555 PLYMOUTH RD, LIVONIA, MI, 48150, US

Job Overview

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.


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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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