Walmart Com Customer Service Jobs (NOW HIRING)

Position Summary...The Director, Walmart Services leads the development and execution of critical projects end to end across the financial services product suite.  This role oversees financial and business case planning, partner management, tech requirements and tracking, and cross-functional collaboration to deliver differentiated solutions that meet customer and business needs. The Director champions strategic initiatives and ensures operational excellence while fostering a culture of integrity, continuous improvement, and talent development. By aligning resources and priorities, this position supports Walmart’s commitment to delivering value and exceptional service through effective leadership and business acumen.
About the team:
Walmart’s Financial Services team is dedicated to transforming access to affordable financial solutions through a seamless omnichannel experience. This team integrates customer insights, financial expertise, and retail operations to develop innovative offerings that address unmet needs and create value. Collaborating closely with Product, Technology, Marketing, Legal, Operations, and external partners, the team drives differentiated solutions to market. Members lead cross-functional initiatives, manage business strategies, and focus on delivering measurable results that support Walmart’s commitment to customer-centric growth and operational excellence. What you'll do...

• Lead the development and execution of critical launches to enhance Walmart Services’ offerings and business performance.
• Oversee financial planning and business case development, budgeting, and business prioritization to support operational objectives and growth initiatives.
• Partner with cross-functional teams and collaborate with partners to implement initiatives timely.
• Direct new features and service activities to ensure alignment with business goals and compliance standards.
• Analyze business objectives and customer needs to drive continuous improvement and operational excellence.
• Promote integrity, ethical standards, and a culture of accountability across all teams and initiatives.

What you'll bring:

• Proven leadership experience directing cross-functional teams and managing complex business initiatives.
• Expertise in developing and executing business strategies that drive growth and operational excellence.
• Strong proficiency in financial management, including budgeting, forecasting, and P&L oversight.
• Exceptional skills in project management, prioritization, and resource allocation to meet business objectives.
• Excellent communication and stakeholder engagement capabilities to influence and inspire collaboration.
• Commitment to integrity, ethical standards, and fostering a culture of accountability and continuous improvement.
• Adaptability and a customer-focused mindset to support innovation and business transformation.

Your Career Journey at Walmart: At Walmart, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us as recruiters: We’ll reach out via verified LinkedIn profiles or emails ending in "@walmart.com.” or “@samsclub.com”. All job opportunities and applications are hosted on our official careers site: http://careers.walmart.com. There is no cost or payment required to apply or be considered for a position. If you have any doubts about a communication, feel free to visit our careers page to verify authenticity. Thank you for exploring opportunities at Walmart! At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Hoboken, New Jersey US-10279: The annual salary range for this position is $132,000.00 - $264,000.00
Bentonville, Arkansas US-30003: The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business, Accounting, Finance, Marketing, Engineering, or related field and 5 years’ experience in consumer services industry, project management, product management, process improvement, retail operations, or related area OR 7 years’ experience in consumer services industry, project management, product management, process improvement, retail operations, or related area. 1 year’s supervisory experience. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Contracts Negotiation, Financial Planning and Analysis, Market Research, Microsoft Office, Modeling/Forecasting, Project Management, Retail Operations Masters, Masters: Accounting, Masters: Finance, Masters: Marketing Primary Location... 221 River St, Hoboken, NJ 07030, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.