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Walmart Com Customer Service Jobs (NOW HIRING)

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

PR - Customer Service

Macclenny, FL · On-site

$21.40 - $24.90/hr

... roles include Service Shop and Maintenance Clerk, Quality Assurance, System Operator ... Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance ...

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Walmart Com Customer Service information

See salary details

$24.5K

$58K

$101K

How much do walmart com customer service jobs pay per year?

As of Jul 23, 2026, the average yearly pay for walmart com customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Can you work remotely at Walmart?

Walmart Customer Service roles are primarily in-store positions that require working at physical store locations. While some corporate or support roles may offer remote work options, customer service jobs typically involve direct interaction with customers in a retail environment. Remote work is generally not available for front-line customer service positions at Walmart.

Does Walmart pay $18 an hour?

Walmart customer service associates typically earn around $13 to $15 per hour, depending on location and experience. Some positions or locations may offer higher wages, but $18 an hour is above the standard starting pay for this role. Wages can also vary based on shifts, seniority, and store policies.

What does a typical day look like for a Walmart Com Customer Service representative?

A typical day for a Walmart Com Customer Service representative involves responding to customer inquiries via phone, email, or chat about online orders, returns, and product information. You’ll spend much of your time troubleshooting order issues, processing refunds or exchanges, and ensuring customers have a seamless online shopping experience. The role often requires working collaboratively with other departments, such as logistics and IT, to resolve complex cases efficiently. Team meetings, ongoing training sessions, and performance reviews are also common, helping you stay up to date with new policies and tools while developing your skills.

What are the key skills and qualifications needed to thrive in the Walmart Com Customer Service position, and why are they important?

To thrive as a Walmart Com Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order tracking systems, and Walmart-specific platforms is valuable. Patience, adaptability, and a positive attitude help standout candidates deliver exceptional service, especially during challenging situations. These skills ensure customers receive efficient, friendly assistance that upholds Walmart’s reputation and promotes customer loyalty.

What's the fastest way to get hired at Walmart?

To quickly get hired as a Walmart Customer Service associate, submit an online application through the Walmart careers website, ensure your resume highlights relevant customer service skills, and prepare for a timely interview. Having prior experience in retail or customer service and being flexible with shifts can also improve your chances of a faster hire.

Does Walmart have remote customer service?

Walmart customer service roles, including those for Walmart.com, can be available as remote positions, especially for customer support representatives. These jobs typically require strong communication skills, computer proficiency, and may involve working from home during scheduled shifts. Availability of remote work depends on the specific role and current company policies.

What is a Walmart Com Customer Service job?

A Walmart Com Customer Service job involves assisting customers with online orders, returns, refunds, and general inquiries about Walmart's eCommerce platform. Representatives communicate via phone, chat, or email to resolve customer issues efficiently. They help troubleshoot account problems, provide product information, and ensure customer satisfaction. Strong communication skills and problem-solving abilities are essential for this role.

More about Walmart Com Customer Service jobs
What cities are hiring for Walmart Com Customer Service jobs? Cities with the most Walmart Com Customer Service job openings:
What states have the most Walmart Com Customer Service jobs? States with the most job openings for Walmart Com Customer Service jobs include:
What job categories do people searching Walmart Com Customer Service jobs look for? The top searched job categories for Walmart Com Customer Service jobs are:
Infographic showing various Walmart Com Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
eCommerce Sales Manager- Walmart

eCommerce Sales Manager- Walmart

Greenworks

Bentonville, AR

Other

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Job description

Company Summary:   
Be part of a more sustainable future with Greenworks Tools. We're looking for dynamic leaders who are excited and eager to help us bring cutting-edge green technology to the marketplace.
Greenworks Tools is the leader in battery-powered outdoor power tools for DIY consumers and landscaping professionals. Our company distributes Greenworks-branded and private label products, as well as products for an extensive network of original equipment manufacturers. With a robust lineup of Greenworks-branded products including 24V, 40V, 60V, 80V, and commercial-grade 82V battery-powered cordless outdoor power tools, a full line of corded equipment, and reel mowers, Greenworks Tools offers the right tool for every job.
Utilizing best-in-class battery, control, and drive technologies, Greenworks Tools deliver the power and performance of comparable gas-powered tools without the mess, noxious fumes, pollution, vibration, and noise associated with gas products.

Position Summary:

The E-Commerce Sales Manager is responsible for managing all aspects of the E-commerce business for Walmart.  You must possess and display a positive tone with relentless passion for the business operating with a General Manager's mindset.  You will have a key leadership role, implement strategies, and goals to ensure the attainment of the ecommerce and company financial goals and objectives. 

Essential Duties and Responsibilities:

  • Develop Walmart.com sales strategies, programs and plans for existing and potential customers. Includes but, not limited to assisting in the development of annual business plans and monitoring goals, conducting monthly reviews, and leading action item effort
  • Work collaboratively with internal teams to achieve all Walmart.com financial goals
  • P&L responsibility for annual web sales targets and profitability for Walmart.com and other assigned accounts
  • Define, identify, and implement customer acquisition strategies
  • Must be both analytical and strategic.   This individual needs to embrace the challenge of dramatically increasing Walmart.com sales and profitability
  • Oversees the day-to-day Walmart.com operations, merchandising execution, and maintenance. Help drive the social web marketing strategy as it relates to customer acquisition
  • Analyze and work cross functionally with all existing ecommerce operations and current needs based on new technology and market competition. Evaluate market share and competition.
  • Ensure the entire online process exceeds expectations from how the brand is perceived to product availability, quality and order processing timeliness
  • Partner with cross-functional teams in marketing, finance, product, engineering, supply chain, and customer service to ensure the best possible customer experience is achieved
  • Provide on-going strategic insights and thought leadership based on industry, customer, shopper and marketplace trends to support category strategy
  • Produce and distribute relevant reporting for assigned accounts to provide visibility for management
  • Own promotional plan for an assigned group of products across ecommerce business unit

Required Education and Experience:

  • Bachelor's degree, MBA a plus
  • Minimum 2 years of Walmart.com experience
  • Experience with Retail Link required
  • Must be able to demonstrate successful track record in ecommerce sales growth
  • Demonstrated strategic thinking, and creative problem-solving abilities, to assist in meeting company and team goals
  • Motivated self-starter with high energy level, a passion for ecommerce, and a willingness to do what it takes to achieve goals and objectives
  • Demonstrated knowledge of analytical tools
  • Extremely organized and efficient, with strong attention to detail and the ability to work on multiple projects at once, meeting tight deadlines

Compensation and Benefits:

  • Health, dental, and vision coverage
  • 401k company match plan
  • Paid sick, personal, and vacation time