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Walmart Call Center Remote Jobs in Roy, UT (NOW HIRING)

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

Legal Receptionist - Remote

Ogden, UT ยท Remote

$40K - $50K/yr

This is a remote position. Receptionist Position Summary We are seeking a professional, friendly ... Qualifications * 1-2 years of receptionist, administrative, call center, or customer service ...

Account Executive - Remote What do we do? ACD Direct, Inc. is an innovative, virtual company that ... Our company has grown from providing routine call center services to providing high-level, full ...

Account Executive

Farmington, UT ยท Remote

$48K/yr

Account Executive - Remote What do we do? ACD Direct, Inc. is an innovative, virtual company that ... Our company has grown from providing routine call center services to providing high-level, full ...

Our company has grown from providing routine call center services to providing high-level, full ... How we will support you? - Remote Work No commute time to the office - Equipment Provided: Laptop ...

Jr. Account Executive - Remote What do we do? ACD Direct, Inc. is an innovative, virtual company ... Our company has grown from providing routine call center services to providing high-level, full ...

Our company has grown from providing routine call center services to providing high-level, full ... How we will support you? - Remote Work No commute time to the office - Equipment Provided: Laptop ...

Jr. Account Executive - Remote What do we do? ACD Direct, Inc. is an innovative, virtual company ... Our company has grown from providing routine call center services to providing high-level, full ...

Walmart Call Center Remote information

See Roy, UT salary details

$10

$16

$23

How much do walmart call center remote jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for walmart call center remote in Roy, UT is $16.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Walmart Call Center Remote associate?

To thrive as a Walmart Call Center Remote Associate, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and digital communication tools is often required. Excellent verbal communication, patience, and active listening are crucial soft skills for handling customer inquiries effectively. These skills ensure efficient resolution of customer issues, high satisfaction levels, and contribute to the overall success of the remote support team.

What are some common challenges faced by remote Walmart Call Center associates, and how can they be managed?

Remote Walmart Call Center associates often face challenges such as maintaining effective communication with their team, staying motivated in a home environment, and managing high call volumes during peak times. To address these, Walmart provides regular virtual team check-ins, robust training resources, and easy access to supervisors for support. Staying organized, setting a dedicated workspace, and actively participating in team meetings can help associates stay connected and engaged while working remotely.

What is a Walmart Call Center Remote job?

Walmart Call Center Remote jobs are customer service positions where employees work from home to assist Walmart customers with their inquiries, orders, and issues via phone, chat, or email. These roles require strong communication skills, basic computer proficiency, and a reliable internet connection. Remote call center associates often handle a variety of tasks, such as processing returns, answering product questions, and providing support with online orders. Working remotely allows employees to perform their duties outside of a traditional office environment, offering flexibility and convenience.

What is the difference between Walmart Call Center Remote vs Walmart Customer Service Associate?

AspectWalmart Call Center RemoteWalmart Customer Service Associate
Work EnvironmentRemote, home-basedIn-store or call center
Required CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Job ResponsibilitiesHandling customer calls, resolving issues remotelyAssisting customers in-store or via phone
Industry UsageCommon for remote call center rolesTraditional retail customer service

Walmart Call Center Remote roles focus on handling customer inquiries via phone or online from home, requiring strong communication skills. Walmart Customer Service Associates work in-store or at call centers assisting customers face-to-face or over the phone. While both roles involve customer service, the remote position emphasizes remote communication, whereas the associate role is more traditional retail support.

What are popular job titles related to Walmart Call Center Remote jobs in Roy, UT? For Walmart Call Center Remote jobs in Roy, UT, the most frequently searched job titles are:
What job categories do people searching Walmart Call Center Remote jobs in Roy, UT look for? The top searched job categories for Walmart Call Center Remote jobs in Roy, UT are:
What cities near Roy, UT are hiring for Walmart Call Center Remote jobs? Cities near Roy, UT with the most Walmart Call Center Remote job openings:

Remote Call Center Agent

ACD Connect

Farmington, UT โ€ข Remote

$10/hr

Part-time

Retirement

Re-posted 17 days ago


Job description

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.

*This is a work from home position*

>>>>> Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR

All applicants applying from these states or internationally unfortunately cannot be considered.



Job Duties

Answer incoming calls and respond to customer's emails

Maintain a friendly and professional tone on all calls and interactions with customers

Management and resolve customer complaints

Input customer donations in the computer system

Identify and escalate issues to supervisors

Provide client service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints/issues using applicable software

Route calls to appropriate resources

Document all call information according to standard operating procedures

Recognize, document, and alert the management team of trends in customer calls

Follow up customer calls where necessary


Skills and Requirements:

  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset


Compensation starts at $10.00/hour

Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.