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Waitress Jobs in Springfield, MA (NOW HIRING)

Sakura Garden

Server/Waitstaff

South Windsor, CT

$6.38 - $8.23/hr

Experience as a Server, Waitress, or Waiter a plus We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and ...

Mtholyoke

Junior Waitstaff

South Hadley, MA · On-site

$18/hr

Junior Waitstaff Faculty or Staff: Staff Full Time or Part Time: Part time In-Person, Hybrid, or Remote: In-Person Minimum Starting Rate of Pay: $18.00 Rate of pay commensurate with experience Start ...

Holiday by Atria

Waitstaff

East Longmeadow, MA

Responsibilities What you will do as a Waitstaff * Set and clear tables, take residents' dining orders, and provide the highest level of customer service. * Review menus with residents and acquaint ...

Holiday by Atria

Waitstaff

Agawam, MA

Responsibilities What you will do as a Waitstaff * Set and clear tables, take residents' dining orders, and provide the highest level of customer service. * Review menus with residents and acquaint ...

Atria Senior Living, Inc.

Waitstaff

Agawam, MA · On-site

$15 - $18/hr

Responsibilities What you will do as a Waitstaff * Set and clear tables, take residents' dining orders, and provide the highest level of customer service. * Review menus with residents and acquaint ...

Atria Senior Living

Waitstaff

Agawam, MA · On-site

$15 - $18/hr

What you will do as a Waitstaff * Set and clear tables, take residents' dining orders, and provide the highest level of customer service. * Review menus with residents and acquaint new residents with ...

Atria Senior Living, Inc.

Waitstaff

East Longmeadow, MA · On-site

$15 - $18/hr

Responsibilities What you will do as a Waitstaff * Set and clear tables, take residents' dining orders, and provide the highest level of customer service. * Review menus with residents and acquaint ...

Atria Senior Living

Waitstaff

East Longmeadow, MA · On-site

$15 - $18/hr

What you will do as a Waitstaff * Set and clear tables, take residents' dining orders, and provide the highest level of customer service. * Review menus with residents and acquaint new residents with ...

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All JobsWaitress JobsWaitress Jobs in Springfield, MA

Waitress information

See Springfield, MA salary details

$5

$15

$28

How much do waitress jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for waitress in Springfield, MA is $15.74, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $16.78 per hour, depending on experience, location, and employer.

What are the duties and responsibilities of a waitress?

A waitress is responsible for taking customer orders, serving food and beverages, and ensuring a pleasant dining experience. They greet guests, answer questions about the menu, and relay special requests to the kitchen staff. Waitresses also handle payments, clear tables, and maintain cleanliness in their section. Good communication skills, a friendly attitude, and the ability to work in a fast-paced environment are essential for this role.

What are the key skills and qualifications needed to thrive as a waitress, and why are they important?

To thrive as a Waitress, you need excellent customer service skills, basic math abilities, and familiarity with food safety standards, typically requiring only a high school diploma or equivalent. Knowledge of point-of-sale (POS) systems and food handling certifications are often required in restaurants. Strong communication, teamwork, and multitasking abilities help Waitresses stand out by ensuring efficient service and positive guest experiences. These skills are critical for maintaining customer satisfaction, handling busy shifts, and supporting a smooth restaurant operation.

What are common challenges waitresses face during busy shifts, and how can they manage them?

Waitresses often encounter challenges such as handling multiple tables at once, managing special requests, and ensuring prompt service during peak hours. Effective time management, clear communication with kitchen and bar staff, and prioritizing tasks are essential skills for navigating busy periods. Developing a strong memory for orders and staying calm under pressure helps maintain high-quality service and customer satisfaction. Many establishments also encourage teamwork among waitstaff to support each other when the restaurant is particularly busy.

What is the difference between Waitress vs Bartender?

AspectWaitressBartender
CredentialsNone required, but food safety and customer service training helpfulAlcohol server permit/license often required
Work EnvironmentRestaurants, cafes, casual diningBars, pubs, nightclubs
Job DutiesTaking orders, serving food and drinks, customer serviceMixing drinks, serving alcohol, engaging with customers
Industry UsageCommon in food service industryCommon in beverage and hospitality industry

While both waitresses and bartenders work in the hospitality industry serving customers, waitresses primarily focus on food service and customer care at tables, whereas bartenders specialize in preparing and serving alcoholic beverages at the bar. Both roles require strong customer service skills, but bartenders often need specific permits for alcohol service. Understanding these differences helps job seekers find the right position in the food and beverage industry.

More about Waitress jobs

What are the most commonly searched types of Waitress jobs in Springfield, MA?

The most popular types of Waitress jobs in Springfield, MA are:

What are popular job titles related to Waitress jobs in Springfield, MA?

For Waitress jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Waitress jobs in Springfield, MA look for?

The top searched job categories for Waitress jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Waitress jobs?

Cities near Springfield, MA with the most Waitress job openings:

Waitress jobs near you
Infographic showing various Waitress job openings in Springfield, MA as of August 2026, with employment types broken down into 41% Full Time, and 59% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,740 per year, or $15.7 per hour.

IHOP Server/Waiter/Waitress

West Springfield, MA • On-site

Wingstop / IHOP
See more jobs at Wingstop / IHOPexternal

Full-time

Re-posted 12 days ago

Job description

Description:
As a Server/Waiter/Waitress, you will have the opportunity to lead our guests through their IHOP experience with top notch service, menu knowledge and the highest level of hospitality. Our servers are the face of the IHOP brand so those with a knack for a smile on their face and a genuine care for the wellbeing of our guests will excel at this position.
Other Duties Include:
• Expediting all orders
• Comply to standards in regards to guest checks and cash control
• Handle guest complaints, always looking to resolve problems quickly
• Stock and rotate all needed supplies in the service and dining areas
• Perform cleaning duties, such as helping to clear and set tables
Requirements:
A qualified applicant believes in showing up to work on time, well-groomed with a clean uniform ready to work! They must be work well with others, be self-motivated, reliable and have a strong work ethic.
Must have good communication skills, able to lift 5-15 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
Additional Info:
The above is not an all-inclusive job description

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