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Waitress Jobs in Springfield, MA (NOW HIRING)

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Waitress information

See Springfield, MA salary details

$5

$15

$28

How much do waitress jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for waitress in Springfield, MA is $15.74, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $16.78 per hour, depending on experience, location, and employer.

Can you make $100,000 as a server?

While it is possible for some high-volume or experienced waitresses to earn $100,000 annually through tips and high-paying establishments, it is not typical for most servers. Earnings depend on factors such as location, hours worked, and the restaurant's tipping culture, with many earning significantly less than that amount each year.

What is the difference between Waitress vs Bartender?

AspectWaitressBartender
CredentialsNone required, but food safety and customer service training helpfulAlcohol server permit/license often required
Work EnvironmentRestaurants, cafes, casual diningBars, pubs, nightclubs
Job DutiesTaking orders, serving food and drinks, customer serviceMixing drinks, serving alcohol, engaging with customers
Industry UsageCommon in food service industryCommon in beverage and hospitality industry

While both waitresses and bartenders work in the hospitality industry serving customers, waitresses primarily focus on food service and customer care at tables, whereas bartenders specialize in preparing and serving alcoholic beverages at the bar. Both roles require strong customer service skills, but bartenders often need specific permits for alcohol service. Understanding these differences helps job seekers find the right position in the food and beverage industry.

What are the duties of a waitress?

A waitress is responsible for taking customer orders, serving food and beverages, and ensuring customer satisfaction in a restaurant or dining setting. They also handle payments, maintain cleanliness, and may assist with setting tables or refilling drinks. Good communication skills and knowledge of menu items are important for this role.

What are the key skills and qualifications needed to thrive as a Waitress, and why are they important?

To thrive as a Waitress, you need excellent customer service skills, basic math abilities, and familiarity with food safety standards, typically requiring only a high school diploma or equivalent. Knowledge of point-of-sale (POS) systems and food handling certifications are often required in restaurants. Strong communication, teamwork, and multitasking abilities help Waitresses stand out by ensuring efficient service and positive guest experiences. These skills are critical for maintaining customer satisfaction, handling busy shifts, and supporting a smooth restaurant operation.

What kind of servers make the most money?

In the hospitality industry, servers who earn the most money typically work in high-end restaurants, upscale dining establishments, or busy nightlife venues where tips are higher. Experienced servers with strong customer service skills and knowledge of wine or specialty menus often receive larger tips, increasing their overall earnings. Additionally, servers who work during peak hours or in affluent areas tend to make more money through tips.

What are waitress duties and responsibilities?

A waitress is responsible for taking customer orders, serving food and beverages, and ensuring a pleasant dining experience. They greet guests, answer questions about the menu, and relay special requests to the kitchen staff. Waitresses also handle payments, clear tables, and maintain cleanliness in their section. Good communication skills, a friendly attitude, and the ability to work in a fast-paced environment are essential for this role.

Do servers make $2 an hour?

No, servers typically do not make $2 an hour; in the United States, they are usually paid at least the federal or state minimum wage, with tips often making up a significant portion of their income. Employers are allowed to pay a lower base wage if tips bring the total earnings to at least the minimum wage, but $2 an hour is below legal standards in most regions.

What are some common challenges waitresses face during busy shifts, and how can they effectively manage them?

Waitresses often encounter challenges such as handling multiple tables at once, managing special requests, and ensuring prompt service during peak hours. Effective time management, clear communication with kitchen and bar staff, and prioritizing tasks are essential skills for navigating busy periods. Developing a strong memory for orders and staying calm under pressure helps maintain high-quality service and customer satisfaction. Many establishments also encourage teamwork among waitstaff to support each other when the restaurant is particularly busy.
What are the most commonly searched types of Waitress jobs in Springfield, MA? The most popular types of Waitress jobs in Springfield, MA are:
What are popular job titles related to Waitress jobs in Springfield, MA? For Waitress jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Waitress jobs in Springfield, MA look for? The top searched job categories for Waitress jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Waitress jobs? Cities near Springfield, MA with the most Waitress job openings:
Infographic showing various Waitress job openings in Springfield, MA as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,740 per year, or $15.7 per hour.

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Re-posted 18 days ago


Job description

 
Be a part of your Local Hometown Favorite. You bring your great attitude and readiness to learn, and we’ll take care of the rest! The Ninety Nine is committed to growing our talent from within through our Rising Star Internal Leadership Development Program. Let us help you reach your full potential at The Nines!

At The Ninety Nine Restaurant & Pub, we're proud to offer flexible schedules, full training with opportunities to grow your career, comprehensive benefits, and a safe enjoyable work environment We treat people right, and that's why our team makes new guests feel welcome, and regulars feel right at home.

Now Hiring / Immediate Opportunities Available for Full Time & Part Time:

Servers / Waiters / Waitresses

 At Ninety Nine Restaurant & Pub we're always looking for great team members to join in the fun and “Love Where You Work”

  • We Pay Weekly - Next day pay of credit card tips available.
  • Growth Opportunities - Approximately 50 percent of Ninety Nine's entire management staff started out as hourly team members.
  • Stability - We have some of the lowest manager & hourly turnover in the industry, that means the team you'll be a part of doesn't change nearly as often as other restaurants
  • Better quality of life - no late night bar hours & flexible schedules!
  • Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift
  • Paid Time Off - Earn vacation based upon company policy
  • Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company 401(k) plan upon reaching 21 years of age.
  • Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater. 
  • Strong Culture - welcoming and safe environment where you will Love Where You Work!
  • Community - The 99 gives back to the communities we serve in order to promote a greater understanding and respect for diversity
  • Respect - We value Team Members from of all backgrounds and always strive to communicate respectfully & cooperatively.

WE ARE COMMITTED TO OUR GUESTS, TEAM MEMBERS & COMMUNITY

Submit your application today, we can't wait to meet you.

Ninety Nine Restaurants is an Equal Opportunity & E-Verify Employer

Join the Ninety Nine (The 99 Restaurants) team today. This restaurant front of house job for Food Server / Waiter will focus on guest service / waiting tables in which you will be expected to provide great customer service. Mesero / Mesera roles also must interact with co-workers in a friendly and thoughtful manner in addition to other Waiters / Waitresses.

Advertised per hour average pay is an estimate based on recent data, but not a guarantee. All tipped team members are paid the tipped minimum wage, plus tips.