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Wagmo Jobs (NOW HIRING)

Wagmo

Finance Manager

New York, NY · On-site

$130K - $150K/yr

What We Do Wagmo is a modern pet healthcare company built around how pet parents actually care for their pets. We partner with employers to provide a complete approach to pet and pet-parent wellbeing ...

Wagmo

VP of Marketing

New York, NY · On-site

$225K - $325K/yr

What We Do Wagmo is a modern pet healthcare company built around how pet parents actually care for their pets. We partner with employers to provide a complete approach to pet and pet-parent wellbeing ...

New

Wagmo

Senior Data Engineer

New York, NY · On-site

$180K - $210K/yr

What We Do Wagmo is a new type of pet health company focused on empowering and inspiring responsible pet parenting through top-tier pet benefits provided by employers. From everyday care to rainy-day ...

Wagmo

Senior Software Engineer, Data Platform

New York, NY · On-site

$180K - $210K/yr

What We Do Wagmo is a new type of pet health company focused on empowering and inspiring responsible pet parenting through top-tier pet benefits provided by employers. From everyday care to rainy-day ...

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Wagmo information

What are some common challenges faced by customer service representatives at Wagmo, and how can new hires best prepare for them?

Customer service representatives at Wagmo often handle inquiries about pet insurance policies, claims processes, and benefits. A common challenge is addressing policyholder concerns with empathy while navigating complex coverage details. New hires can best prepare by familiarizing themselves with Wagmo’s product offerings, practicing clear communication, and developing strong problem-solving skills. Collaborating closely with claims and technical teams is also essential to resolve customer issues efficiently.

Is Wagmo worth it?

Wagmo is a company that offers pet insurance and wellness plans, and employment opportunities may involve customer service, claims processing, or administrative roles. The value of working at Wagmo depends on individual job roles, compensation, and work environment, which can vary based on position and experience. Candidates should review specific job descriptions and company reviews for detailed insights.

How does Wagmo work?

Wagmo is a company that offers pet insurance and wellness plans, providing coverage for veterinary expenses and preventive care. Customers typically sign up online, choose a plan, and submit claims through their platform, often using mobile apps or websites. The company processes claims and reimburses pet owners according to their policy terms.

What is the difference between Wagmo vs Pet Insurance Agent?

FeatureWagmoPet Insurance Agent
CredentialsNone required; company-specific trainingLicensing and certifications often required
Work EnvironmentRemote or office-based customer serviceOffice or field sales environment
Industry UsageDirectly provides pet health plansSells pet insurance policies for various providers
Job FocusCustomer support, plan managementSales, client consultation

Wagmo primarily offers pet health plans directly to consumers, focusing on customer support and plan management. In contrast, Pet Insurance Agents sell policies from multiple providers, often requiring licensing and focusing on sales. Both roles serve the pet insurance industry but differ in responsibilities and credentials.

What are the key skills and qualifications needed to thrive as an Insurance Claims Specialist at Wagmo, and why are they important?

To thrive as an Insurance Claims Specialist at Wagmo, you need a solid understanding of insurance policies, claims processing, and strong attention to detail, usually supported by experience in the insurance industry or a related field. Familiarity with claims management software, CRM systems, and digital documentation tools is typically required. Excellent communication, empathy, and problem-solving skills help you effectively assist customers and resolve complex claims issues. These skills are crucial to ensure accurate, timely claims handling and to deliver a positive customer experience in a fast-paced, tech-driven environment.

What is a Wagmo and what do they do?

Wagmo is not a job title, but rather a pet wellness company that offers pet insurance and wellness plans for dogs and cats. They help pet owners manage routine care expenses like vet visits, vaccines, and grooming, as well as unexpected medical costs. Wagmo provides reimbursement for eligible expenses, making pet care more affordable and predictable. Their services aim to give pet parents peace of mind and support in managing their pets’ health needs.

What is the highest paying job working with dogs?

The highest paying jobs working with dogs typically include specialized roles such as professional dog trainers, veterinary surgeons, or canine behavior consultants, with salaries ranging from $50,000 to over $100,000 annually depending on experience and certification. Advanced roles often require certifications, extensive training, and experience working with animals in clinical or high-end training environments.
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Wagmo jobs near you
Finance Manager

Finance Manager

Wagmo

New York, NY • On-site

$130K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

What We Do
Wagmo is a modern pet healthcare company built around how pet parents actually care for their pets. We partner with employers to provide a complete approach to pet and pet-parent wellbeing, from preventive wellness plans and emergency coverage to 24/7 pet telehealth guidance. Our purpose is to unlock every pet parent's potential to provide extraordinary care, and we do it by bringing the same intentionality to pet benefits that the best employers bring to human healthcare. Founded in 2017 and female-founded, Wagmo is headquartered in New York City and trusted by leading employers nationwide.
What's Important To Us
Our mission shapes everything we build and how we work together. We take fearless ownership of outcomes, collaborate with radical candor, and are always driven by the customers and pet parents who trust us. We think critically, follow through relentlessly, and find the extra 10% that turns good work into exceptional work. We keep it weird because the obvious answer is rarely the most interesting one. Our values aren't aspirational. We interview for them and hold each other accountable to them. If what you've read so far resonates with you and you want to be part of a team where every person makes the company meaningfully better, we'd love to hear from you.
About The Role
As the Finance Manager at Wagmo, you will play a critical role in building the financial rigor, operating visibility, and strategic insights needed to support Wagmo's next stage of growth. This role is ideal for a hands-on, analytically strong finance leader who can move seamlessly between detailed financial modeling, cross-functional business partnership, executive reporting, and strategic decision support. You will own core financial planning and analysis processes, including budgeting, forecasting, consolidated financial modeling, budget vs. actuals management, cash forecasting, pricing analysis, and sales performance insights. You will also help modernize Wagmo's finance function by developing and applying AI-enabled workflows that create reporting efficiencies and surface more actionable business insights.
This is a highly cross-functional role partnering closely with leadership across Sales & Marketing, Customer Success, Customer Operations, and Product & Engineering. The ideal candidate brings strong financial judgment, operational discipline, curiosity, and the ability to translate complex financial information into clear recommendations that drive better business decisions.
Location: This is a hybrid role based in NYC; candidates must be willing and able to work in-office three days per week.
Core Responsibilities
  • Own Wagmo's consolidated financial model and forecasting process, driving improved accuracy and maintaining forecast variance within 10%.
  • Create timely, actionable budget vs. actuals reporting in partnership with department leads to support active P&L management, resource allocation, and financial accountability across the business.
  • Prepare financial reporting and analysis for senior leadership, highlighting key trends, risks, opportunities, and recommended actions. Build scalable FP&A processes, reporting cadences, dashboards, and operating rhythms that improve decision-making as Wagmo grows.
  • Develop Wagmo's AI strategy for Finance and apply AI-enabled tools or workflows in at least 50% of reporting processes to improve efficiency, reduce manual work, and identify more actionable insights.
  • Partner with RevOps and the VP of Sales to increase confidence in sales forecasting, improve pipeline visibility, and identify opportunities to drive stronger sales productivity.
  • Actively manage cash positioning and cash forecasting to support effective utilization of Wagmo's capital and ensure leadership has clear visibility into runway, liquidity, and investment tradeoffs.
  • Support strategic projects, including fundraising preparation, board materials, investor reporting, unit economics analysis, headcount planning, and business case development.
  • Own Wagmo's pricing strategy in partnership with Product, including financial analysis, pricing recommendations, and scenario modeling to support growth, retention, and profitability.
  • Manage client renewal pricing in partnership with Customer Success, ensuring pricing decisions support Wagmo's retention goals while improving margin and long-term account value.
What You'll Need To Be Successful
  • Bachelor's degree in Finance, Accounting, Economics, Business, or a related field preferred; MBA, CFA, CPA, or equivalent experience is a plus.
  • 6+ years experience in FP&A, strategic finance, corporate finance, accounting, investment banking, consulting, or a similarly analytical finance role. Experience within a high-growth startup, SaaS, technology, insurtech, fintech, healthcare, or B2B business is preferred.
  • Strong financial modeling skills, including experience building and maintaining consolidated operating models, forecasts, scenario analyses, and cash flow projections. High proficiency with Excel or Google Sheets, financial planning tools, BI/reporting systems, and comfort learning or implementing AI-enabled finance workflows.
  • Strong analytical judgment and business intuition, with the ability to move beyond reporting what happened to explaining why it happened and what the business should do next. Strong understanding of pricing strategy, unit economics, margin analysis, and customer/account-level profitability.
  • Excellent communication skills, including the ability to present financial insights clearly to both finance and non-finance stakeholders. Demonstrated ability to partner with cross-functional leaders to manage budgets, interpret financial performance, and influence better business decisions.
  • High ownership, attention to detail, and a bias toward action, with the ability to balance strategic thinking and hands-on execution. Comfort working with ambiguity and building processes from the ground up in a fast-paced, resource-conscious environment.

Why Consider This Role?
  • Pet spending in the U.S. has reached $200 billion and the category is still early in its lifecycle. Wagmo is building the platform to lead it. This is a rare chance to join at a moment when the work you do today shapes what the industry looks like tomorrow.
  • Wagmo is a female-founded, Inc. 5000 recognized company where performance matters more than pedigree. We are growing fast, building something that matters, and there is real ownership equity in that journey.
  • The team is exceptionally smart, curious, and kind, led by transparent and low-ego leadership. We take the work seriously and never take ourselves too seriously. This is not a traditional 9-to-5 job. It asks for real dedication and impact, and gives you genuine flexibility and autonomy in return.
Key Benefits
  • Comprehensive health, vision, and dental coverage
  • HSA/FSA
  • 401(k) retirement planning with employer matching
  • Unlimited paid time off
  • Annual company holidays
  • Additional company-wide recharge days off
  • 12 weeks parental leave for eligible employees
  • Company paid Wagmo pet wellness and insurance plans
  • Annual fully-paid company-wide retreat + monthly team all hands + regular team gatherings
  • Pet-friendly office
  • Catered lunches

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