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Vxi Pay Jobs (NOW HIRING)

Leidos

Test/Support Equipment Manager

Sunset, UT

$65K - $118K/yr

Demonstrated knowledge and experience with IAIS, VXI-IAIS and R-IAIS test stations. * Proven ... Pay Range $65,650.00 - $118,675.00 The Leidos pay range for this job level is a general guideline ...

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Vxi Pay information

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How much do vxi pay jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for vxi pay in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.68 per hour, depending on experience, location, and employer.

What is a VXI Pay agent?

A VXI Pay agent is a customer service representative who works for VXI Global Solutions, a company specializing in business process outsourcing. VXI Pay agents typically handle payment-related inquiries, assist customers with billing issues, process transactions, and provide support for various payment services. They often work in call centers, using communication skills to resolve customer concerns efficiently and professionally. This role requires attention to detail, knowledge of payment systems, and the ability to handle confidential information securely.

What are the key skills and qualifications needed to thrive as a VXI Pay customer service representative?

To excel as a VXI Pay Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Outstanding patience, active listening, and a positive attitude help you build rapport and resolve customer concerns effectively. These competencies ensure customer satisfaction, efficient issue resolution, and contribute to business success in a fast-paced service environment.

What are some common challenges faced by customer service representatives at VXI Pay, and how can they be overcome?

Customer service representatives at VXI Pay often manage high call volumes and complex customer inquiries, which can be challenging, especially during peak hours. Maintaining patience and professionalism while resolving concerns quickly is essential. To overcome these challenges, representatives are encouraged to use active listening, stay updated on VXI Pay's latest policies, and seek support from supervisors or team leads when needed. Collaboration with colleagues and ongoing training also play a key role in building confidence and effectiveness in the role.

What is the difference between Vxi Pay vs Vxi Pay?

AspectVxi PayVxi Pay
Primary RolePayment Processing SpecialistPayment Processing Specialist
Required CertificationsPayment industry certifications, such as PCI DSSPayment industry certifications, such as PCI DSS
Work EnvironmentFinancial institutions, payment service providersFinancial institutions, payment service providers
Industry UsageCommonly used in payment processing companiesCommonly used in payment processing companies

Since both roles are the same, Vxi Pay typically refers to professionals working in payment processing within financial or tech companies. The key differences often lie in specific job responsibilities or employer context, but generally, Vxi Pay roles focus on managing and optimizing electronic payment systems.

More about Vxi Pay jobs

What cities are hiring for Vxi Pay jobs?

Cities with the most Vxi Pay job openings:

What states have the most Vxi Pay jobs?

States with the most job openings for Vxi Pay jobs include:

What job categories do people searching Vxi Pay jobs look for?

The top searched job categories for Vxi Pay jobs are:

Vxi Pay jobs near you
Infographic showing various Vxi Pay job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,202 per year, or $23.2 per hour.

Inbound Phone Banker/Customer Service Representative

VXI Global Solutions

Charlotte, NC • On-site

$18/hr

Full-time

Medical, Dental, Vision

Re-posted 18 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

59th of 72 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Customer Service Representative (Banking) - Onsite
Primary Location: Charlotte, NC
Time Type: Full Time
Language: English
Workstyle: Onsite
Category: Customer Service
We're looking for dependable professionals who are passionate about helping others, committed to delivering exceptional customer service, and ready to build a rewarding career in the financial services industry at our fast-paced, performance-driven contact center in Charlotte, NC!
As an Inbound Customer Service Representative (Phone Banker), you'll be the first point of contact for customers seeking assistance with their bank accounts and card services. You'll answer questions, resolve concerns, protect sensitive financial information, and create positive customer experiences with every interaction
Why Join VXI?
Pay, Incentives, Benefits & Perks
  • $18.00/hour starting pay
  • Earn up to an additional $3.00/hr. through performance bonuses after successfully completing training
  • Employee Referral Program
  • Medical, Dental & Vision Insurance
  • Career growth and advancement opportunities
  • Fun, team-oriented work environment
  • Free gym membership after 90 days (located within the business complex)
  • Employee cell phone plan discounts ($25/month unlimited talk, text & data; restrictions apply)
  • Access to convenience store within business complex

What You'll Do
Reliability is essential for success in this role.
As part of our Banking Customer Service team, you will:
  • Answer inbound calls from customers regarding deposit accounts, debit cards, credit cards, balances, transactions, billing inquiries, payments, disputes, banking fees and general account maintenance.
  • Troubleshoot customer concerns including declined transactions, lost or stolen cards, account access, and other banking-related issues.
  • Provide accurate information and resolve customer concerns with professionalism, empathy, and urgency.
  • Build trust by delivering exceptional customer service and striving for first-call resolution whenever possible.
  • Authenticate customers and safeguard confidential financial information while adhering to all banking regulations, PCI requirements, and security policies.
  • Accurately document customer interactions and account activity.
  • Navigate multiple computer applications while maintaining efficiency and attention to detail.
  • Meet quality, attendance, productivity, and customer satisfaction expectations.

Paid Training
  • Duration: 12 weeks
  • Schedule: Tuesday-Saturday, 9:00 AM - 6:00 PM EST
  • Attendance: 100% attendance is required throughout training. Time off during training cannot be accommodated.

Contact Center Hours of Operation
  • Monday-Sunday
  • 8:00 AM - 8:00 PM EST
  • Open availability is required to work any assigned schedule during operating hours, including evenings, weekends, holidays, and occasional overtime as business needs require.

Minimum Requirements & Qualifications
To be successful in this role, candidates must demonstrate the experience, skills, and professional behaviors necessary to provide exceptional service in a fast-paced financial services environment.
  • High school diploma or GED required.
  • Minimum 1 year of continuous customer service experience with one employer required.
  • At least 6 months of contact center/BPO experience preferred.
  • Banking or financial services experience is a plus.
  • Computer proficiency with the ability to navigate multiple systems and dual monitors while assisting customers by phone
  • Ability to follow established processes while maintaining a natural, conversational approach
  • Exceptional customer service with empathy, patience, and active listening
  • Strong verbal communication with professional comportment and demeanor
  • Critical thinking and problem-solving, including de-escalation and conflict resolution
  • Strong attention to detail with accurate data entry and documentation
  • Commitment to protect confidential customer and financial information
  • Dependability, accountability, and consistent attendance
  • Ability to type a minimum of 25 WPM with at least 85% accuracy.
  • Ability to work 40 hours per week onsite in Charlotte, NC.
  • Open availability to work any assigned schedule between 8:00 AM and 8:00 PM, Monday-Sunday, including weekends and holidays.
  • Ability to work occasional overtime based on business needs.
  • Ability to complete required pre-employment screening upon offer, including a criminal background check, employment verification, and drug screening.

Join VXI
VXI Global Solutions is a leading provider of business process and information technology outsourcing, offering comprehensive services to its clients. Our company specializes in contact center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in the United States, VXI employs 40,000 people around the world including locations in the US, Central America, China, and the Philippines.
At VXI, we invest in our people by providing paid training, ongoing development, competitive benefits, and opportunities to build a long-term career with a global customer experience leader.
VXI is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Reasonable Accommodations: VXI provides reasonable accommodations for qualified individuals with disabilities throughout the hiring process. If you need an accommodation, please contact our Talent Acquisition team.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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