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Vp Pbm Account Management Jobs (NOW HIRING)

Dane Street, LLC

... sales/account management teams. If you are a strategic closer with a deep book of business and a ... To thrive as our VP of Sales, you aren't just looking for a comfortable executive seat--you are a ...

Sago

VP, Account Management-Facilities

Iselin, NJ · On-site

VP, Account Management - Facilities POSITION SUMMARY: We are seeking an experienced and strategic VP, Account Management, to focus on driving sales growth in our Sago facilities. As a VP, Account ...

Sago

VP, Account Management-Facilities

Iselin, NJ

VP, Account Management - Facilities POSITION SUMMARY: We are seeking an experienced and strategic VP, Account Management, to focus on driving sales growth in our Sago facilities. As a VP, Account ...

Sago

VP, Account Management-Facilities

Iselin, NJ · Remote

VP, Account Management - Facilities POSITION SUMMARY: We are seeking an experienced and strategic VP, Account Management, to focus on driving sales growth in our Sago facilities. As a VP, Account ...

Sago

VP, Account Management-Facilities

Iselin, NJ · On-site +1

VP, Account Management - Facilities POSITION SUMMARY: We are seeking an experienced and strategic VP, Account Management, to focus on driving sales growth in our Sago facilities. As a VP, Account ...

3M HEALTHCARE

VP of Account Management

Dallas, TX · On-site

About the Role The Vice President of Account Management (VP, AM) is responsible for building, leading, and scaling Take Command's Account Management function. This role owns the strategy and ...

WellDyne

Vice President Client Services

... PBM clients. This position oversees WellDyne's Client Service Department and serves as an internal ... Responsible for maintaining collaborative client account management relationships in order to ...

WELLDYNE

Vice President Client Services

... PBM clients. This position oversees WellDyne's Client Service Department and serves as an internal ... Responsible for maintaining collaborative client account management relationships in order to ...

Simplistic, LLC

Vice President of Account Management

OR · On-site +1

$175K - $190K/yr

As VP, Account Management , you will play a critical leadership role in building and scaling Simplistic's Account Management function. This role sits at the intersection of client relationships ...

ExlService Holdings, Inc.

We are seeking an experienced and strategic leader to join our team as the Vice President of Account Management. In this role, you will play a crucial part in developing and maintaining strong client ...

Simplistic, LLC

Vice President of Account Management

$175K - $190K/yr

As VP, Account Management , you will play a critical leadership role in building and scaling Simplistic's Account Management function. This role sits at the intersection of client relationships ...

DAZN

VP Partner Account Management

Manhattan, NY · On-site

$200K - $220K/yr

VP Partner Account Management Department: RS-492 - COO - Commercial & Corporate Strategy Employment Type: Permanent - Full Time Location: US - New York Description Why Join DAZN? Joining DAZN as VP, ...

DAZN

VP Partner Account Management

Manhattan, NY · On-site

$200K - $220K/yr

VP Partner Account Management Department: RS-492 - COO - Commercial & Corporate Strategy Employment Type: Permanent - Full Time Location: US - New York Description WHY JOIN DAZN? Joining DAZN as VP, ...

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Vp Pbm Account Management information

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$29.5K

$65.8K

$106K

How much do vp pbm account management jobs pay per year?

As of Sep 14, 2026, the average yearly pay for vp pbm account management in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What does a VP of PBM Account Management do?

A VP of PBM (Pharmacy Benefit Manager) Account Management oversees the relationships between a PBM and its clients, such as health plans, employers, and government agencies. Their responsibilities include leading account management teams, ensuring client satisfaction, resolving escalated issues, and developing strategies to retain and grow business. They also work closely with sales, operations, and clinical teams to deliver integrated solutions tailored to clients' pharmacy benefit needs. This executive role requires strong leadership, industry expertise, and the ability to manage complex client portfolios.

What are the key skills and qualifications needed to thrive as a VP of PBM Account Management?

To thrive as a VP of PBM Account Management, you need deep knowledge of pharmacy benefit management, strategic client relationship management, and a bachelor’s or advanced degree in business, pharmacy, or healthcare. Familiarity with PBM platforms, data analytics tools, and regulatory compliance systems is crucial. Outstanding leadership, negotiation, and communication skills help you build trust and drive results with large clients and internal teams. These capabilities are vital for ensuring client satisfaction, maintaining compliance, and achieving business growth in a complex and competitive healthcare environment.

What are some common challenges faced by a VP of PBM Account Management, and how can they be addressed?

A VP of PBM Account Management often encounters challenges such as balancing the diverse needs of multiple clients, navigating complex pharmacy benefit structures, and keeping up with regulatory changes. Success in this role requires strong communication and negotiation skills to manage client expectations while aligning with internal capabilities. Building cross-functional relationships with clinical, operations, and sales teams is essential to ensure seamless service delivery. Staying informed about industry trends and fostering a proactive approach to problem-solving can help address these challenges effectively.

What is the difference between Vp Pbm Account Management vs Product Manager?

AspectVp Pbm Account ManagementProduct Manager
Primary FocusManaging client accounts, ensuring customer satisfaction, and maintaining relationshipsDeveloping product strategies, overseeing product lifecycle, and coordinating cross-functional teams
Required SkillsAccount management, client communication, industry knowledgeProduct development, market research, project management
Work EnvironmentCustomer-facing, client service, sales-drivenCross-functional teams, product development, strategic planning
CertificationsTypically industry-specific, account management certificationsProduct management certifications (e.g., PMP, Agile)

While both roles involve strategic planning and industry knowledge, Vp Pbm Account Management focuses on client relationships and account retention, whereas Product Managers concentrate on product development and market fit. Understanding these differences helps in career planning and job search strategies.

What are popular job titles related to Vp Pbm Account Management jobs?

For Vp Pbm Account Management jobs, the most frequently searched job titles are:

Infographic showing various Vp Pbm Account Management job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

VP, PBM Client Implementation & Delivery Quality

Remote

Navitus Health Solutions, LLC
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Navitus Health Solutions, LLCexternal

$186K - $232K/yr

Full-time

Posted 24 days ago

Navitus Health Solutions rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Company
Navitus
About Us
Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.
Pay Range
USD $186,301.21 - USD $232,876.51 /Yr.
STAR Bonus % (At Risk Maximum)
35.00 - CLO, CCO, Managing VP, Other VP
Work Schedule Description (e.g. M-F 8am to 5pm)
Core business hours
Remote Work Notification
ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.
Overview
VP level candidates with health plan and specialty pharmacy experience are encouraged to apply.
The VP, PBM Client Implementation & Delivery Quality is accountable for leading and executing growth initiatives with a strong emphasis on high-quality client implementation, delivery consistency, and operational excellence. This role ensures that new and existing clients receive services that align with contractual commitments, regulatory expectations, and Navitus quality standards.
The VP partners closely with Growth, Sales, Implementation, Product, and Customer Success leaders to ensure quality outcomes across the full client lifecycle, including pre-sale alignment, implementation readiness, and post-implementation performance. The role provides executive oversight to ensure delivery risks are identified early, quality gaps are addressed proactively, and continuous improvement is embedded in client-facing operations during implementation and throughout the client lifecycle.
Responsibilities
  • Supports the SVP, Chief Growth Officer in executing growth strategies with a primary focus on client implementation quality, delivery performance, and execution integrity.
  • Oversees and is accountable for quality assurance across client implementations, including adherence to documented requirements, contractual obligations, and internal delivery standards.
  • Drives accountability for implementation accuracy, completeness, and timeliness, including oversight of post-implementation reviews and corrective action plans.
  • Leads continuous improvement efforts to strengthen delivery quality, operational controls, and client experience, informed by implementation outcomes and client feedback.
  • Provides executive oversight of the Implementation, Technical Oversight, and Business Development Systems teams to ensure quality controls are embedded throughout the implementation lifecycle.
  • Establishes and monitors quality metrics, service standards, and performance indicators and guarantees related to client onboarding, product activation, and ongoing delivery.
  • Identifies, escalates, and mitigates delivery risks, including implementation defects, documentation gaps, or breakdowns in cross-functional handoffs
  • Provide operational and quality oversight for assigned functional areas, ensuring processes, controls, and outputs meet defined standards, regulatory requirements, and internal policies.
  • Own end-to-end issue management, including intake, triage, root cause analysis, remediation planning, and closure of operational, compliance, or provider-related issues.
  • Establish and oversee quality assurance and control frameworks, including routine monitoring, exception tracking, testing, and documentation of corrective actions.
  • Monitor trends in errors, defects, rework, complaints, and escalations; implement preventive controls and process improvements to reduce recurrence.
  • Partners with the Accreditation and Clinical Quality teams to ensure client implementation and delivery practices align with applicable accreditation standards, service excellence requirements, and clinical quality expectations, including readiness for audits, reviews, and ongoing compliance obligations.
  • Advances company quality objectives by embedding accreditation-informed quality standards into client delivery models, implementation governance, and continuous improvement initiatives, ensuring consistency between client outcomes, regulatory expectations, and Navitus's broader quality strategy.
  • Partners with Sales, Product, Customer Success, Proposals, and Navitus leadership teams to ensure that market feedback is reflected in the delivery of services, marketing presentations, and responses to RFPs.
  • Ensure adherence to policies, procedures, and contractual requirements, and support audit readiness through strong documentation, evidence management, and issue remediation.
  • Collaborates with VP, Enterprise Product Strategy to ensure products and services are designed and implemented in a manner that supports consistent, high-quality delivery.
  • Partners with Navitus leadership to refine implementation models, operating cadences, and governance forums focused on delivery quality and client outcomes.
  • Enhances Navitus's reputation for excellence by ensuring reliable, high-quality service delivery to clients and partners.
  • Drives accountability for value realization through oversight of the Implementation team and post-implementation program reviews.
  • Leads, develops and inspires high-performing teams by providing strategic direction, aligning talent and resources with organizational goals, and emphasizing accountability, quality ownership, and continuous improvement across key initiatives.
  • Mentor and develop team members through coaching, feedback, and career planning, building a strong pipeline of future leaders and supporting professional growth.
  • Participates in, adheres to, and supports compliance, people and culture, and learning programs.
  • Performs other duties as assigned.

Qualifications
  • Education: Bachelor's degree in Business Administration, Healthcare Management, or related field, or equivalent work experience, required. Master's in Business Administration preferred.
  • Experience:
    • 10+ years of experience driving strategic initiatives required.
    • 10+ years' experience leading and developing multi-disciplinary teams required.
    • Experience in a strategic leadership role within the healthcare or pharmacy sector preferred.
    • Knowledge and deep understanding of financial models for pharmacy benefits and the value of a transparent and full-pass administrative services model required.
    • Demonstrated experience in building strong business relationships required.
    • Demonstrated ability to develop and implement strategic plans in a complex business environment required.
    • Strong track record of successfully planning and achieving high quality and productive goals through teams required.

Location : Address
Remote
Location : Country
US

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