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Job Category: Sales/Customer Service

Requisition Number: SENIO003334

• Full-Time

Showing 1 location

New York - Field, New York, USA

POSITION SUMMARY: Meso Scale Diagnostics (MSD) is launching Parsec Labs, a new commercial division built around a breakthrough automation system combining high-throughput liquid handling, MSD's industry-leading electrochemiluminescence (ECL) detection, and a true walk-away software experience. Parsec Labs expands MSD portfolio into the automated bioanalytical market, targeting CROs, pharmaceutical and biotech companies, clinical laboratories and the academic core market. The Vice President & General Manager of Parset Labs is the commercial leader of this new division. The VP & GM sits on MSD's commercial senior staff, reporting directly to the Chief Commercial Officer, and carries full accountability for the division's revenue performance, go-to-market strategy, and organizational development globally. This is a field-based role. The successful candidate will be deeply embedded in the market — traveling extensively across North America, Europe, and over time Asia — while maintaining close alignment with MSD headquarters in Rockville, MD and MSD's sample testing labs in other locations.

Launch & Go-to-Market Strategy

• Own and execute the Parsec Labs commercial launch, including early access program design, pricing strategy, and market positioning.
• Define and validate the GTM model across target segments — CROs, pharma/biotech, academic and clinical labs — adapting commercial approach by segment and geography.
• Develop the value narrative and sales tools that differentiate Parsec on lab integration, assay transfer, automation performance, analytical quality, and auditable workflows.
• Drive early adopter programs and key opinion leader (KOL) engagement strategies; the first placements must generate the scientific credibility that accelerates the broader launch.
• Deliver 10–20 Parsec placements in Year 1 through a combination of early access and initial commercial accounts.

Organizational Build-Out

• Recruit and build a small, elite sales and field support organization — the kind of team defined by technical depth, commercial discipline, and genuine customer experience.
• Establish hiring profiles, onboarding frameworks, and performance standards that reflect the division's premium positioning; plan for expansion into Asia as the division scales.
• Instill a customer-centric, performance-driven culture with high standards for rigor in opportunity qualification, pipeline visibility, and customer communication.

Cross-Functional Integration

• Work closely with MSD's commercial operations team to ensure Parsec Labs is built on the right CRM infrastructure, sales processes, and operational systems from day one.
• Partner with MSD marketing, applications, and product teams to align positioning with customer needs and competitive dynamics.
• Coordinate regularly with MSD's internal sample testing labs — using them as a demonstration and validation resource for prospective customers and key accounts.
• Partner with corporate functions (Finance, HR, Legal, Quality, Service) to ensure seamless integration while preserving the division's operational agility.

Commercial Management & Reporting

• Manage the Parsec Labs pipeline with rigor — opportunities documented, qualified, and tracked across a multi-quarter horizon.
• Report to the CCO as a member of commercial senior staff on pipeline health, placement progress, competitive intelligence, and GTM refinements on a regular cadence.
• Contribute to annual planning processes including revenue targets, headcount requirements, and geographic investment priorities.

• Bachelors’ degree in Business, Marketing, Life Sciences or related field.
• MBA or advanced degree preferred.
• 10+ years of commercial experience in life sciences capital equipment, automation, or complex instrumentation — with a clear track record of revenue ownership and new market development.
• Demonstrated experience launching new products or building new commercial divisions; proven comfort with the ambiguity, pace, and problem-solving demands of a market-entry environment.
• Experience building and managing geographically distributed teams; international commercial experience strongly preferred.
• Experience hiring and developing high-performance sales and technical field support talent.

• Prior success selling into CRO, pharmaceutical, or clinical laboratory environments; strong fluency in the buying dynamics, procurement processes, and key stakeholders of these segments.
• Strong strategic thinking and analytical skills.
  • Anticipates market trends and translates them into actionable strategies.
  • Financially disciplined: Makes data-driven decisions with strong financial and operational acumen.
• Strong process orientation — candidates with experience in structured sales methodologies (e.g., Miller Heiman, MEDDIC, or equivalent) are preferred.
• Builder mentality: energized by creating something new, not managing an established engine.
• High personal standards for rigor in opportunity qualification, pipeline discipline, and customer communication.
• Collaborative and transparent with senior leadership.
• Capable of operating simultaneously at strategic and tactical levels.
• Comfortable with extensive travel across North America and international markets; presence in the field is a defining feature of this role, not an occasional requirement.

While performing this job, the employee is required to communicate and exchange information, utilize equipment (computer, keyboard, printer, phone, etc.), and move about the office.

This position is performed in a traditional office environment, when on travel the environment can vary.

The annual base salary for this position ranges from $288,500. to $398,050. This salary range represents a general guideline as MSD considers other factors when presenting an offer of employment, such as scope and responsibilities of the position, external market factors, and the candidate’s knowledge, skills, abilities, education and experience. Employees may qualify for a discretionary or non-discretionary bonus in addition to their base salary. These annual bonuses are intended to recognize individual performance and enable employees to benefit from the Company's overall success.

At MSD, we offer a comprehensive benefits package to support our employees' well-being and financial security. In addition to competitive salaries, our benefits include medical, dental, and vision coverage, along with prescription benefits. We provide a 401(k) plan with company matching, flexible spending accounts, and company-paid short- and long-term disability insurance as well as group life and accidental death and dismemberment insurance. Our offerings also encompass paid vacation, paid sick leave, paid holidays, and paid parental leave, along with an employee assistance program. Additional voluntary perks include a fitness club membership contribution, pet insurance, identity theft protection, home and auto insurance discounts, and optional supplemental life insurance.

MSD is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We welcome applications from all qualified candidates, making employment decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, protected veteran status, pregnancy, disability status, or any other protected characteristic. For our full EEO/AA and Pay Transparency statement, please visit here.

Meso Scale Diagnostics uses E-Verify to validate the work eligibility of candidates.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.