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Vp Change Management Jobs in Ohio (NOW HIRING)

Advantage Solutions

VP Sales

Cincinnati, OH · On-site

$217K/yr

As a member of the management team, the VP Sales participates in team management, performance ... behavior change. * Optimization: Make adjustments and optimize the go-to-market strategy to ...

Advantage Solutions

VP Sales

Cincinnati, OH · On-site

$120 - $190/hr

As a member of the management team, the VP Sales participates in team management, performance ... behavior change. * Optimization: Make adjustments and optimize the go-to-market strategy to ...

Advantage Solutions

VP Sales

Cincinnati, OH

$161K - $217K/yr

As a member of the management team, the VP Sales participates in team management, performance ... behavior change. * Optimization: Make adjustments and optimize the go-to-market strategy to ...

DRB

Vice President, Delivery

Akron, OH

$132K - $169K/yr

Position Summary The Vice President, Delivery is responsible for leading the end-to-end customer ... Strong executive leadership, communication, and change management capabilities.

DRB Systems LLC

Vice President, Delivery

Akron, OH

$132K - $169K/yr

Position Summary The Vice President, Delivery is responsible for leading the end-to-end customer ... Strong executive leadership, communication, and change management capabilities.

DRB

Vice President, Delivery

Akron, OH · On-site

$132K - $169K/yr

Position Summary The Vice President, Delivery is responsible for leading the end-to-end customer ... Strong executive leadership, communication, and change management capabilities. Equal Opportunity ...

Stout Risius Ross, LLC

Vice President

Cleveland, OH

Seeking a Vice President/Sr. Vice President for our growing Accounting & Reporting Advisory ... Train, develop, and manage junior team members * Participate in business development and marketing ...

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Vp Change Management information

What does a VP of Change Management do?

A VP of Change Management is responsible for leading and overseeing organizational change initiatives, ensuring that transitions—such as mergers, technology upgrades, or strategic shifts—are successful and minimally disruptive. They develop change management strategies, communicate with stakeholders, and support teams through the process to achieve business goals. Their role involves aligning change efforts with company objectives, mitigating resistance, and measuring the impact of change to drive continuous improvement.

What are the key skills and qualifications needed to thrive as a VP Change Management?

To thrive as a VP Change Management, you need expertise in organizational development, strong leadership abilities, and a background in business or management—often supported by an advanced degree. Familiarity with change management frameworks (like Prosci or Kotter), project management tools, and relevant certifications such as Prosci Change Practitioner or PMP are commonly required. Exceptional communication, stakeholder engagement, and problem-solving skills help drive successful transitions and align teams. These skills ensure that complex organizational changes are implemented smoothly, minimizing resistance and maximizing business outcomes.

What are some common challenges faced by a VP of Change Management when leading enterprise-wide transformation initiatives?

A VP of Change Management often encounters challenges such as overcoming employee resistance, aligning diverse stakeholders, and ensuring consistent communication across departments. Managing the pace of change while minimizing disruption to daily operations requires strategic planning and adaptability. Additionally, measuring and sustaining long-term adoption of new processes or technologies is essential, which involves ongoing support and reinforcement from leadership. Successfully navigating these challenges often hinges on fostering a culture of trust and openness throughout the organization.

What is the difference between Vp Change Management vs Change Management Manager?

AspectVp Change ManagementChange Management Manager
CredentialsTypically requires advanced degrees and extensive experience in change management or related fieldsUsually requires a bachelor’s or master’s degree with relevant change management certifications
Work EnvironmentStrategic leadership role, often involved in high-level organizational change initiativesOperational role, managing specific change projects and teams
Employer & Industry UsageCommon in large corporations across industries like finance, tech, and healthcareFound in organizations of various sizes, focusing on implementing change at departmental levels

The Vp Change Management is a senior leadership role focused on strategic organizational change, while the Change Management Manager handles day-to-day project execution. Both roles require change management certifications, but the Vp typically has more experience and a broader scope of responsibilities.

What are the most commonly searched types of Change Management jobs in Ohio?

The most popular types of Change Management jobs in Ohio are:

What are popular job titles related to Vp Change Management jobs in Ohio?

For Vp Change Management jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Vp Change Management jobs in Ohio look for?

The top searched job categories for Vp Change Management jobs in Ohio are:

Vp Change Management jobs near you
Infographic showing various Vp Change Management job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution.

Vice President of Customer Service

Resilience Group

Bedford Heights, OH

$130K - $166K/yr

Full-time

Posted yesterday

New

Job description

VP of Customer Service

Bedford Heights, OH | $170-180k


Build it. Improve it. Scale it.

A growing public company is looking for a VP of Customer Service to take ownership of its customer service organization and help elevate it to the next level. This is an opportunity for an experienced customer service executive who enjoys creating structure, developing people, improving processes, and building an operation capable of supporting significant growth.


The current team is lean, with plans for rapid expansion, so this leader will play a critical role in determining how the department operates, how the team is built, and how customer service supports the broader organization.


Key Responsibilities:

  • Provide strategic and hands-on leadership for the customer service organization across North and Central America
  • Assess existing processes and implement improvements that increase efficiency, accuracy, and responsiveness
  • Build, grow, and develop a high-performing customer service team
  • Establish meaningful KPIs, service standards, and performance expectations
  • Improve workflows surrounding orders, customer inquiries, escalations, and issue resolution
  • Partner closely with Sales, Operations, Planning, and Fulfillment to improve the customer experience
  • Develop scalable processes and infrastructure to support continued company growth
  • Foster a culture of accountability, responsiveness, collaboration, and exceptional customer service


What You Bring:

  • 10+ years of progressive customer service or customer experience leadership
  • Experience leading and developing customer service or call center teams
  • Demonstrated success improving, restructuring, or scaling a customer service operation
  • Strong process improvement and change-management skills
  • A hands-on, decisive leadership style with the ability to turn ideas into action
  • Experience in manufacturing, distribution, warehouse, or another operational environment preferred
  • Strong business judgment, communication, and problem-solving skills
  • Ability to work effectively across multiple functions and levels of an organization


This is a chance to build something meaningful, influence how customer service operates, and help create an organization that is ready for the company's next stage of growth.


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