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Vp Call Center Operations Jobs in Utah (NOW HIRING)

EmergencyMD

Regional Vice President

South Jordan, UT · On-site

$100 - $130/hr

This executive role is ideal for an accomplished operations leader who combines strong financial ... call home while cultivating careers where associates can thrive. If you're ready to influence ...

Kiln

Regional Vice President

Lehi, UT · On-site

Operations and Training team members and other regional leaders * Marketing team * Business Development team * Finance team * External partners/vendors Major Responsibilities: The Regional VP ...

Kiln

Regional Vice President

Lehi, UT

Operations and Training team members and other regional leaders * Marketing team * Business Development team * Finance team * External partners/vendors Major Responsibilities: The Regional VP ...

Journeyteam

Vice President of Finance

Draper, UT · On-site

$120 - $160/hr

... operational discipline, and helping guide sustainable growth. If you are energized by strategic ... About JourneyTeam At JourneyTeam, our customers are at the center of everything we do. Our purpose ...

JOURNEYTEAM

Vice President of Finance

Draper, UT

... operational discipline, and helping guide sustainable growth. If you are energized by strategic ... About JourneyTeam At JourneyTeam, our customers are at the center of everything we do. Our purpose ...

JourneyTEAM

Vice President of Finance

Draper, UT · On-site

$150K - $200K/yr

... operational discipline, and helping guide sustainable growth. If you are energized by strategic ... About JourneyTeam At JourneyTeam, our customers are at the center of everything we do. Our purpose ...

CAI Software LLC

VP of Customer Experience

Salt Lake City, UT · On-site

$134K - $171K/yr

VP of Customer Experience Accelerate Performance. About CAI Software CAI Software builds purpose ... Premium 24x7x365 Support Operations * Documentation and Customer Enablement * Global Center of ...

CAI Software LLC

VP of Customer Experience

Salt Lake City, UT · On-site

$134K - $171K/yr

VP Of Customer Experience CAI Software builds purpose-built solutions that help manufacturers ... Premium 24x7x365 Support Operations * Documentation and Customer Enablement * Global Center of ...

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Showing results 21-40

All JobsVp Call Center Operations JobsVp Call Center Operations Jobs in Utah

Vp Call Center Operations information

See Utah salary details

$62.4K

$141.8K

$240.3K

How much do vp call center operations jobs pay per year?

As of Aug 13, 2026, the average yearly pay for vp call center operations in Utah is $141,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,100.00 and $168,400.00 per year, depending on experience, location, and employer.

What is a VP Call Center Operations?

A VP of Call Center Operations is a senior executive responsible for overseeing the strategic direction, performance, and efficiency of a company's call center operations. They develop policies, implement technologies, and ensure customer service goals align with business objectives. This role involves managing large teams, optimizing workflows, and improving key performance metrics. They also collaborate with other departments to enhance customer experience and drive operational success.

What are some common challenges faced by a VP of Call Center Operations, and how can they be addressed?

A VP of Call Center Operations often faces challenges such as maintaining high customer satisfaction amid fluctuating call volumes, optimizing agent performance, and implementing new technologies across large teams. To address these issues, strong data analysis and process improvement skills are essential, along with the ability to inspire and guide managers and frontline staff through change. Building strong cross-functional partnerships with IT, HR, and training departments also helps streamline operations. Staying adaptable and proactively identifying opportunities for efficiency and service improvements will set you up for success in this leadership role.

What are the key skills and qualifications needed to thrive in the VP Call Center Operations position, and why are they important?

To excel as a VP of Call Center Operations, you need extensive experience in call center management, strategic planning, and operational leadership, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, workforce management tools, and quality assurance systems, as well as certifications like Six Sigma or PMP, are highly valued. Outstanding soft skills include effective communication, change management, and a collaborative leadership style. These competencies are crucial for driving performance, ensuring customer satisfaction, and leading large teams through dynamic business environments.

What are the most commonly searched types of Call Center Operations jobs in Utah?

The most popular types of Call Center Operations jobs in Utah are:

What are popular job titles related to Vp Call Center Operations jobs in Utah?

For Vp Call Center Operations jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Vp Call Center Operations jobs in Utah look for?

The top searched job categories for Vp Call Center Operations jobs in Utah are:

What cities in Utah are hiring for Vp Call Center Operations jobs?

Cities in Utah with the most Vp Call Center Operations job openings:

Vp Call Center Operations jobs near you
Infographic showing various Vp Call Center Operations job openings in Utah as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $141,817 per year, or $68.2 per hour.

Vice President, Development

EXTELL FINANCIAL SERVICES INC

Park City, UT • On-site

Full-time

Posted 2 days ago

New

Job description

The Company:
Founded and headed by Gary Barnett, Extell Development Company is a nationally acclaimed real estate developer of residential, office, retail and hospitality properties, operating primarily in New York City and other premier cities across the nation, including Deer Valley, Utah. Experiencing outstanding growth since its founding in 1989, the company's growing portfolio exceeds twenty-five million square feet.
Summary of Responsibilities:
The Vice-President oversees all aspects of the development process. Working in close collaboration with senior management, the Vice-President's role is to ensure that project milestones, budgets and quality standards are met. The Vice-President oversees the review and coordination of design documents, reviews and evaluates proformas, financial analysis; project cost projections as well as monthly reports for investors and management; reviews and ensures continued compliance of major project agreements. The Vice President interacts directly with senior management in anticipating and solving problems in an ongoing effort to minimize crisis management on all development matters.
Essential Functions:
  • Responsible for overseeing development on Extell projects
  • Work closely with the Executive Vice President, Senior Vice President and senior management to ensure that project(s) are completed within established budget, scheduled milestones and quality standards
  • Commence projects by coordinating the project team, defining project scope and detailing project plan/budgets
  • Deliver project plans, including budget and schedule estimates, and obtain necessary approvals from senior management
  • Negotiate with and direct the work of architects, engineering consultants and construction contractors, other design and construction vendors, as well as the sales team
  • Interface with other project stakeholders, such as the applicable hotel brand
  • Take responsibility for all aspects of the project and take a hands-on approach to anticipating and solving problems or recurring issues in an ongoing effort to minimize crisis management
  • Oversee contract administration for all development initiatives
  • Acting as owner's representative, maintain communication and interface with all relevant parties including public agencies, community groups, and senior management
  • Prepare government agencies program applications
  • Establish and refine processes and schedule all aspects of overall project operations and procedures
  • Assist in defining project objectives and priorities
  • Develop, standardize, and refine project contract documents, bid forms, closeout standards, and all other pertinent documentation
  • Coordinate monthly budget and variance analysis updates and review financial performance with Senior Management
  • Monitor all releases of funds to consultants, contractors and vendors
  • Provide continuous assessment of vendor and consultant performance and value
  • Obtain and/or verify proper entitlements and building construction permits
  • Establish and maintain reporting standards for project staff
  • Monitor contractor performance to ensure high quality work and materials as well as adherence to contract documents
  • Track all project costs, approve consultant and contractor requests for payment and mitigate liabilities such as construction liens and insurance claims
  • Perform all necessary project "closing-out" duties
  • Participate in the process of sourcing new development/acquisition opportunities
  • Provide strong leadership and management for the development teams
  • Coordinate and manage efficient project progress among the various Extell departments-Design, Construction, Marketing, Accounting, etc.
  • Perform any additional duties assigned by manager

Competencies:
  • Manage multiple priorities simultaneously without losing sight of project goals
  • Strategic, creative thinker, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Excellent and effective oral and written communication skills with the ability to infuse the internal management process with new ideas as well as to support external marketing efforts.
  • Strong, effective interpersonal and analytical skills
  • Work independently, present recommendations and interact with the Senior Management and Partners in the decision making process
  • Ability to work in entrepreneurial environment
  • Ability to respond rapidly to changes in the market
  • Strong organizational skills, attention to detail, independent work ethic, and administrative skills

Education/Experience Preferences:
  • Advanced degree in Real Estate Finance or Business Management preferred.
  • Bachelor's degree from an accredited university or college required
  • Minimum of 10 years of relevant experience in real estate development, business management or related activities in the development industry
  • Expertise managing similar projects in size and scope as well as significant transaction experience.
  • Significant experience in execution of residential and commercial development projects in the New York City market.
  • Successful record of accomplishment of managing multi-disciplinary project teams in the areas of architecture/design; construction/engineering; zoning/real estate law; sales/marketing; management/operations and finance/accounting and budget management.
  • Experience with successfully training and managing a team of development professionals.
  • Experience developing/redeveloping projects with joint venture partners.
  • Experience with project financing.
  • Strong ability to review and understand architectural drawings.
  • Experienced in MS Office (Excel, Work Outlook)

Work Environment:
  • Office environment with the usual office equipment and minimal noise level
  • Project site with dust, construction equipment and moderate noise level
  • Travel to New York City office, as necessary

*Equal Opportunity Employer

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