Volunteer Observability Engineer Jobs in Minnesota

Are you a hands-on AI engineer who wants to build the next generation of legal AI solutions from the ground up?
Thomson Reuters is hiring aSenior Software Engineer - AIon ourCoCounsel Forward Deployed Engineeringteam. In this role, you will help design, build, and deploy bespoke AI solutions for law firms and corporate legal departments, turning architectural direction into robust, production-ready systems that legal professionals can trust.

You'll work closely with AI architects, legal AI experts, and cross-functional partners to deliver high-impact solutions that shape how legal work gets done.

About the Role
In this opportunity asSenior Software Engineer - AI, you will:

• Design and implement AI-powered solutions tailored to legal workflows such as contract review, litigation support, discovery automation, and regulatory analysis.

• Build scalable, secure, and maintainable AI systems within architectural frameworks defined by the AI Solutions Architect, including RAG pipelines, custom agents, and enterprise integrations.

• Develop and configure multi-step agentic workflows using CoCounsel, Westlaw, Practical Law, third-party AI APIs, and enterprise systems.

• Implement observability, evaluation, and quality controls for production AI systems, including monitoring, tracing, benchmarking, and red-teaming protocols.

• Participate in technical discovery with clients and legal stakeholders, translating legal workflows and business goals into clear engineering plans and prototypes.

• Partner closely with AI architects, legal AI engineers, and peers to deliver high-quality solutions, contribute reusable assets, and improve engineering practices across the team.

• Evaluate and prototype emerging AI techniques, interoperability standards, and prompt engineering approaches to improve solution quality and delivery speed.
  

About You
You're a fit for the role ofSenior Software Engineer - AIif your background includes:

• 5+ years of software engineering experience with a strong foundation in system design, distributed systems, and clean architecture.

• At least 2 years of hands-on experience building and deploying AI/ML or LLM-powered applications in production.

• Strong proficiency in Python and backend engineering, with experience building RESTful APIs, async services, and event-driven systems.

• Experience with orchestration frameworks such as LangChain, LangGraph, PydanticAI, or AutoGen, along with solid understanding of RAG architectures and vector databases.

• Experience with cloud platforms such as AWS, Azure, or GCP, plus familiarity with Infrastructure as Code, CI/CD practices, and secure API development.

• Experience with observability and AI evaluation tooling such as Datadog, Grafana, Prometheus, LangSmith, Langfuse, Braintrust, or Weights & Biases.

• Strong communication skills and comfort working independently in ambiguous, client-facing environments, including collaboration with legal professionals and non-technical stakeholders.
  

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What's in it For You?

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $118,400 USD - $219,800 USD. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. This job posting will close 08/31/2026.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com