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As of Aug 15, 2026, the average hourly pay for volunteer motor pool in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

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Volunteer Motor Pool jobs near you
Infographic showing various Volunteer Motor Pool job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $39,804 per year, or $19.1 per hour.

Pool Service Manager

Mid-American Gunite Pools

Erlanger, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Key Responsibilities:
Customer Service
  • Receive customer requests and address concerns promptly by providing quotes, scheduling work, and communicating resolution plans to customers.
  • Provide quotes for equipment and parts repair and replacement, equipment upgrades.
  • Review completed jobs for follow up communication needed with customers, follow up work, and follow up quotes.
  • Educate customers about pool maintenance, pool equipment, pool automation, expectations for our services, and troubleshoot issues over the phone.

Job Setup and Job Review
  • Set up detailed job instructions for technicians for pool openings, closings, equipment repairs, and equipment installations.
  • Assist the dispatcher with scheduling and assigning technicians for work.
  • Review completed jobs for quotes needed, follow up work needed, follow up instructions on future service visits, feedback, training, and accountability needed for crews.

Planning and Schedule Management
  • Oversee daily operations, including scheduling service routes, optimizing technician assignments, and monitoring service quality.
  • Responsible for utilizing management software to plan, monitor, and adjust project assignments, as necessary.
  • Think systematically / educate / develop systems / train service technicians to ensure that work is performed properly and reliably.

Billing
  • Review route and job completion tickets to check for any errors or omissions.
  • Ensure billing reflects all products, services, and labor utilized to complete a job.
  • Use deep understanding of pool services / equipment replacement to review job completion tickets / bills for items missed by technicians.

Budget and Resource Management
  • Monitor inventory levels of supplies and equipment, placing orders as necessary to ensure uninterrupted service.
  • Assist with material procurement and expediting deliveries, as needed.
  • Assist with setting up and issuing documentation for pricing and change administration.
  • Create cost estimates and budget breakdowns as needed.
  • Assist with/audit account receivables, ensuring current pricing, and billing protocols are followed.

Training and Development
  • Supervise, train, and mentor pool service technicians, ensuring adherence to company standards and industry best practices.
  • Develop and implement staff training programs, including safety protocols and technical skills.

Compensation & Benefits
  • Competitive base salary
  • Annual discretionary bonus potential. Discretionary in the beginning but moving to being driven off KPIs.
  • Healthcare benefits - 100% company paid premiums for employee (~$6,300 cost to co.) Family healthcare insurance is available at cost.
  • Dental benefits - 100% company paid premiums for employee (~$400 cost to co.) Family dental insurance is available at cost.
  • $10,000 company paid life insurance with additional voluntary life available at employee expense.
  • 401k plan with a 4% company match if the employee contributes 5%.
  • Vision, STD/LTD available at employee expense.
  • PTO: 2 weeks.
  • Professional development opportunities supported.

Requirements
Required Qualifications
  • Exhibit Mid-American Pool's Core Values - Teamwork, Excellence, Customer Focus, Integrity, and Reliability.
  • Can succeed in a high-velocity workplace, every piece of information that comes in from customers and technicians needs a response / action taken in real time. i.e., Start a quote, schedule a job, communicate with the technician, etc.
  • Proven experience in pool equipment, pool maintenance, repair, or pool service management (2+ years).
  • In-depth knowledge of pool chemistry, equipment, and maintenance practices.
  • Ability to troubleshoot and resolve technical issues with pool systems and equipment.
  • Organizational skills for scheduling, record-keeping, and inventory management.
  • Ability to work quickly and effectively under pressure and manage multiple priorities.
  • Excellent customer service and communication skills.
  • Excellent organization and leadership skills.
  • Proficiency with Microsoft Office

Preferred Qualifications
  • Previous experience managing pool service teams.
  • Sales-minded approach to identifying service opportunities.
  • Familiarity with relevant software for scheduling and customer management.

Additional Requirements:
  • This is an onsite position at our facility in Erlanger, KY.
  • Must be authorized to work in the United States.
  • A criminal background check is required.
  • Clean motor vehicle report and current driver's license required to be insured and operate company vehicle.
  • Drug screens are NOT required for employment but can be required subsequently if warranted.

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