Volunteer Information Operations Jobs (NOW HIRING)

Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:

• Battle Creek, MI: $106,437 - $138,370
• Columbus, OH: $111,065- $144,386
• Dayton, OH: $110,401- $143,523
• Fort Belvoir, VA: $121,785- $158,322
• New Cumberland, PA: $121,785- $158,322
• Ogden, UT: $106,437 - $138,370
• Philadelphia, PA: $117,284- $152,471
• Richmond, VA: $111,183- $144,540

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Duties
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• Serves within the Defense Logistics Agency (DLA), Information Operations (J6), Program Executive Office (J62), Enterprise Service Area Portfolio Management responsible for a variety of application analysis and integration services.
• Serves as a Technical IT Project Manager overseeing the full lifecycle of IT software projects on the ServiceNow platform from use case capture, architecture, requirement refinement, development, testing, and transition to operations.
• Serves as an expert business systems analyst, advising business process support teams on the efficient functional analysis, design, testing, documentation, and implementation of ServiceNow software solutions.
• Acts as technical mentor for junior IT Software Project Managers to help them understand the full software development lifecycle.
• Evaluates functional specifications calling for customized modules, elements, and tables, and offers options/recommendations on how COTS standard data elements, tables, and configurations can instead be used to meet the business requirement(s).
• Coordinates and communicates with DLA HQ, lead site representatives, team leads, and project managers to offer resolution alternatives that support business processing, are technically accurate, and are feasible within required timeframes.

Requirements
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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Pre-Employment Physical: Not Required
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
• This position and any future selections from this announcement may be used to fill various shifts located anywhere within DLA Information Operations, J6.

Qualifications
To qualify for an IT Specialist (SYSANALYSIS) your resume and supporting documentation must support:
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
- Analyzes logistics business processes in automated information systems (AIS) built around COTS and GOTS software to ensure that proposed system changes/fixes/enhancements leverage the capabilities of the software products.
- Provides Technical IT Project Management expertise for project teams to ensure the development of requirement solutions and related requirement documents for proposed software fixes, enhancements, and other changes are consistent with both business policy and efficient system performance.
- Suggests resolutions to system design and problem issues that recognize potential trade-offs in system performance, efficiency, customer and business needs, the criticality of the process relative to other processes in the business area, and the technical options offered by the current software.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
This position will close when it receives 100 applications which may be sooner than the close date.
As required by 5 C.F.R. § 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194).
For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.