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Volunteer Crisis Text Line Jobs in Spring Hill, FL

Allen's Healthcare

Emergency Screener

Tampa, FL · On-site

... voluntary placement. * Answers the crisis line, as needed. Provides telephone triage, consultation, information and referral. * Maintains person served rights and insures person served ...

Allen's Healthcare

Emergency Screener

Tampa, FL · On-site

... voluntary placement. * Answers the crisis line, as needed. Provides telephone triage, consultation, information and referral. * Maintains person served rights and insures person served ...

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Volunteer Crisis Text Line information

See Spring Hill, FL salary details

$7

$16

$28

How much do volunteer crisis text line jobs pay per hour?

As of May 27, 2026, the average hourly pay for volunteer crisis text line in Spring Hill, FL is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $17.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Volunteer Crisis Text Line counselor, and why are they important?

To thrive as a Volunteer Crisis Text Line counselor, you need strong active listening, empathy, and crisis de-escalation skills, typically supported by completion of specialized training provided by the organization. Familiarity with digital communication platforms and secure messaging systems is essential for providing timely and confidential support. Outstanding written communication, emotional resilience, and the ability to remain calm under pressure are crucial soft skills in this position. These abilities ensure that counselors can effectively support individuals in crisis, promote safety, and make a meaningful impact through virtual communication.

What are some common challenges faced by Volunteer Crisis Text Line counselors, and how can they effectively manage them?

One common challenge for Volunteer Crisis Text Line counselors is managing emotional stress from handling difficult or high-intensity conversations. Volunteers may also encounter situations where they feel uncertain about the best way to support a texter in crisis. To manage these challenges, volunteers are encouraged to utilize training resources, seek support from on-shift supervisors, and participate in debriefing sessions or peer support groups. Regular self-care and setting boundaries are also essential practices to maintain emotional well-being and effectiveness in the role.

What are Volunteer Crisis Text Line counselors?

Volunteer Crisis Text Line counselors are trained individuals who provide free, confidential support to people experiencing emotional distress or crises through text messaging. They help texters navigate difficult situations, such as anxiety, depression, suicidal thoughts, or other mental health challenges, by offering empathy, active listening, and problem-solving strategies. Volunteers complete a comprehensive training program and work remotely, allowing them to make a meaningful impact from anywhere. Their support can be a lifeline for those who may not feel comfortable speaking about their struggles in person.
What job categories do people searching Volunteer Crisis Text Line jobs in Spring Hill, FL look for? The top searched job categories for Volunteer Crisis Text Line jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Volunteer Crisis Text Line jobs? Cities near Spring Hill, FL with the most Volunteer Crisis Text Line job openings:
Volunteer Crisis Text Line jobs near you
Infographic showing various Volunteer Crisis Text Line job openings in Spring Hill, FL as of May 2026, with employment types broken down into 2% As Needed, 71% Full Time, and 27% Part Time. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $33,770 per year, or $16.2 per hour.

Emergency Screener

Allen's Healthcare

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Emergency Screener
Certified Screener
Location: Somerville, NJ.
FT Overnight Position
Schedule: Monday-9:30pm-Tues 7:30am, Tues-9:30pm-Wednesday 7:30am
Wedn-9:30pm-Thurs 7:30am, Thurs 9:30pm-7:30am Friday
Requirements:
Education/Certifications/Experience:
RN degree or Master's degree in health-related field (social work, psychology)
New Jersey Screener Certification or the ability to obtain certification within 1 year of employment
Prior experience as a NJ certified screener preferred
Driver's License, Vehicle:
Valid driver's license required
No more than one moving violation in the last 12 months
Vehicle required
Position Overview:
  • To provide psychiatric screening services to children and adults, which adhere to N.J.S.A.30:4-
  • 27.1 as set forth by the NJ Department of Human Services Division of Mental Health Services. These screening services include assessment, referral, linkage, hotline coverage, crisis stabilization, consultation, providing technical assistance to other community agencies, consultation with the psychiatrist, supervision and monitoring of persons served, mobile outreach, screening of patients who may be in need of commitment and screening for admissions to the STCF. Covers for other staff members, as needed.
Essential Job Functions
Create and Maintain:
  • A wellness and recovery-oriented environment by using person-first language, respectful documentation, person-centered planning, and evidence-based practices. All services provided will promote wellness and recovery outcomes.
  • A culture of compliance with internal and external policies, regulations, laws and high ethical standards
RESPONSIBILITIES:
  • To assess need for hospitalization, either voluntary or involuntary, based on the principal of "least restrictive setting", as well as, danger to self, others or property as set forth in N.J.S.A.30:4-27.1.
  • Responsible for crisis intervention counseling that seeks to stabilize a psychiatric crisis situation when hospitalization is deemed not appropriate. This includes providing technical assistance, self-help and community resource information.
  • Provides mental health assessment, evaluation, screening, treatment, disposition and referral services to service recipients. This includes providing advocacy and support to patients to secure treatment and services.
  • Develops plans based on patient's needs and completes disposition. This includes consultation and collaboration with referring and other community agencies.
  • Recognizes the importance of teamwork by consulting and collaborating with other team members, including the screening center psychiatrist, when appropriate.
  • Responsible for completing documentation / clinical reports / required forms.
  • Consults and collaborates with Robert Wood Johnson/ Barnabas Hospital, Emergency Room, Social Work and 5W staffs, to coordinate screenings of individuals needing hospitalization or individuals needing voluntary placement.
  • Answers the crisis line, as needed. Provides telephone triage, consultation, information and referral.
  • Maintains person served rights and insures person served confidentiality.
  • Provides appropriate short-term follow-up to ensure linkage and / or stabilization
  • Recognizes the concept of mobile outreach services as set forth in 10:31-1.2(a)3. Understands the role of law enforcement in mobile outreach services. Provides mobile outreach services in a timely and appropriate manner.
  • Provides the most efficient and effective work processes to meet the needs of persons served, which leads to the highest quality of services.
  • Displays a professional and collaborative spirit in fulfilling responsibilities and assisting others. Helps to create and maintain positive morale with his / her team, sharing in successes, working through problems.
  • Fosters open dialogue, and works towards creating an atmosphere where outcomes and successes ensure the highest quality of patient care.
  • Demonstrates top performance on a consistent basis. Can be counted on to meet or exceed goals successfully. Positions him / herself to push self and others for results. Spends time on what is important while identifying and prioritizing critical issues. Eliminates roadblocks and creates focus on issues.
  • Complies with all local, State and Federal safety and other regulations, as well as, DMHS standards.
  • Attends all required training's and in-services to maintain screener certification and New Jersey licensure.
  • Accomplishes all aspects of the job in a cost and time effective manner. Carefully utilizes all supplies, equipment, and time to ensure minimal waste or downtime. Manages time effectively.
  • Consults with other service providers and resource people regarding the assessment, treatment and rehabilitation needs of the people receiving services
Coordinates and Monitors:
  • Documentation for charts assigned as directed by supervisor(s)
  • Timely documentation and the inclusion of family and/or significant others as permitted by person served
  • Skills and knowledge requirements:
  • Engagement and outreach with individuals utilizing stage wise interventions, motivational interviewing, cognitive behavioral techniques, crisis intervention/de-escalation skills, non-judgmental and resourceful
  • Participates in clinical and non-clinical team meetings including individual and team supervision. Actively seeks out monthly supervision from supervisor.
  • Certified Screener-Not Licensed: will provide screening services and crisis assessment but cannot provide brief therapy (As part of the Bridgeway Rehabilitation Services PESS program, Brief Therapy can be offered by licensed clinical staff up to 8 sessions to ensure rapid access to treatment when there are accessibility issues to services due to waitlists and/or limited availability of providers).
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance
Schedule:
  • 8 hour shift
Application Question(s):
  • Have you done crisis in a community based mental health program and if so, please eplain.
Education:
  • Master's (Preferred)
Experience:
  • NJ certified screener: 1 year (Preferred)
License/Certification:
  • NJ screeners license (Preferred)
  • Driver's License (Required)
Work Location:
  • One location
Work Remotely:
  • No

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