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Volunteer Crisis Text Line Jobs in Gainesville, FL

Volunteer Crisis Text Line information

See Gainesville, FL salary details

$7

$17

$30

How much do volunteer crisis text line jobs pay per hour?

As of May 27, 2026, the average hourly pay for volunteer crisis text line in Gainesville, FL is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Volunteer Crisis Text Line counselor, and why are they important?

To thrive as a Volunteer Crisis Text Line counselor, you need strong active listening, empathy, and crisis de-escalation skills, typically supported by completion of specialized training provided by the organization. Familiarity with digital communication platforms and secure messaging systems is essential for providing timely and confidential support. Outstanding written communication, emotional resilience, and the ability to remain calm under pressure are crucial soft skills in this position. These abilities ensure that counselors can effectively support individuals in crisis, promote safety, and make a meaningful impact through virtual communication.

What are some common challenges faced by Volunteer Crisis Text Line counselors, and how can they effectively manage them?

One common challenge for Volunteer Crisis Text Line counselors is managing emotional stress from handling difficult or high-intensity conversations. Volunteers may also encounter situations where they feel uncertain about the best way to support a texter in crisis. To manage these challenges, volunteers are encouraged to utilize training resources, seek support from on-shift supervisors, and participate in debriefing sessions or peer support groups. Regular self-care and setting boundaries are also essential practices to maintain emotional well-being and effectiveness in the role.

What are Volunteer Crisis Text Line counselors?

Volunteer Crisis Text Line counselors are trained individuals who provide free, confidential support to people experiencing emotional distress or crises through text messaging. They help texters navigate difficult situations, such as anxiety, depression, suicidal thoughts, or other mental health challenges, by offering empathy, active listening, and problem-solving strategies. Volunteers complete a comprehensive training program and work remotely, allowing them to make a meaningful impact from anywhere. Their support can be a lifeline for those who may not feel comfortable speaking about their struggles in person.
What are popular job titles related to Volunteer Crisis Text Line jobs in Gainesville, FL? For Volunteer Crisis Text Line jobs in Gainesville, FL, the most frequently searched job titles are:
What job categories do people searching Volunteer Crisis Text Line jobs in Gainesville, FL look for? The top searched job categories for Volunteer Crisis Text Line jobs in Gainesville, FL are:
What cities near Gainesville, FL are hiring for Volunteer Crisis Text Line jobs? Cities near Gainesville, FL with the most Volunteer Crisis Text Line job openings:

Crisis Counselor (Remote Contractor Work, United States)

Gaggle Net, Inc.

Gainesville, FL • Remote

$19.75 - $25.50/hr

Other

Posted 12 days ago


Job description

Gaggle has been supporting student safety and well-being for more than 20 years and is currently serving 5.2 million students. We help K-12 districts manage student safety on school-provided technology, offer tele-therapy to students and staff and weve helped hundreds of districts avoid tragedies and save lives.Gaggle is in the phaseof building our Crisis Counselor team. We are seeking Independent Contractors for positions of Crisis Counselor

This contract work allows you the flexibility to work within the constraints of your own schedule. The Gaggle ReachOut team offers a 24x7 service that is used to support students in crisis situations. As an Independent Contractor, you would be supporting Gaggle's work in making a positive impact on the lives of K-12 students.

Requirements: Crisis Help Line experience and certification preferred Background in crisis management/de-escalation, mental health and/or social services Counseling or coaching experience Excel at empathetic listening, building strong rapport through text-based chat, and providing compassionate support during someones mental, emotional, or relational challenges. Experience using various computer and web-based applications in a professional environment Ability to exhibit tolerance of and respect for others' opinions Adaptability to change Ability to work independently; experience working as an Independent Contractor preferred Access to high-speed internet (satellite is not acceptable) Access to a computer, Chromebook, or laptop (tablets/phones are not acceptable) Experience with Slack or other business-based chat applications is a plus Must be comfortable in an ambiguous start-up environment, as process improvements continue to be implemented Strong technology skills Be flexible to sign up for shifts to cover the crisis line 24/7. We will work with you on your availability to support kids in need.

Multiple shifts and options are available. Additional Considerations: The non-renewing, Independent Contractor assignment is not guaranteed for any length of time, workloads and hours will vary Gaggle is in the process of partnering with school districts for this service, as a result, we will need flexibility from anyone accepting this contract with both start date and scheduling. Contracts can be terminated at any time There is potential for contract renewal depending on workflow and personal ability to fulfill responsibilities outlined above Because Gaggle strives to enter into contract agreements with Independent Contractors who contribute to Gaggle's mission of student safety, criminal background checks are required for all prospective Independent Contractors - this screening includes, but is not limited to, both a National Criminal and National Sex Offender Registry check 100% remote work Please make sure to follow the application instructions at the bottom that include applying at this link directly: https://recruiting.myapps.paychex.com/AppOne/MainInfoReq.asp?ReqID=5246496 Job Type: Contract Diversity, Equity, and Inclusion At Gaggle, a diverse, inclusive, and equitable workplace is one where all employees and customers, whatever their gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or disability, feel valued and respected

We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. Were committed to maintaining an inclusive environment with equitable treatment for all.