JOB TITLE: Bilingual Spanish-Speaking Resident Advocate
REPORTS TO: Shelter Manager
LOCATION: St. George
HOURS: Full-time (40 hours weekly)
STARTING PAY: $19.00 per hour
BENEFITS: Bilingual Spanish-Speakers receive an additional $1 per hour which is already included in the base pay rate, $2.00 weekend shift differential pay, 401k 3% match after six months of employment, Accrued PTO, Paid Holidays, Premium Pay, Insurance (Medical/HSA, EAP COBRA Qualified, Dental, Vision, Life, Voluntary Life, Voluntary Short-Term Disability)
RESPONSIBILITIES: The resident advocate is responsible to maintain confidentiality, security, safety, and general upkeep of the DOVE House; attend to the overall needs of the in-shelter clients and answer all helpline and dispatch phone calls; along with assisting in-intake and exit of clients; and maintain a professional and considerate manner while acting as a Resident Advocate at the DOVE House. Full-time resident advocates are also tasked with some training assignments, as well. Employee is also expected to stay current with best practices for providing victim advocacy, which includes a 40-hour victim advocacy training.
Full-time bilingual advocates work closely with our Spanish Advocacy Team to create/adapt/activate protocols that ensure timely response to calls, walk-ins, and intakes for all Spanish-speaking survivors at various points of entry; and to support the outreach awareness that is extended to the Spanish-speaking community.
JOB DUTIES:
โข Maintain security, safety, and upkeep of shelter
โข Follow policy and procedures
โข Attend to the overall needs of the in-shelter clients
โข Provide victim advocacy as needed
โข Operate the 24hr hotline and provide crisis advocacy
โข Support client action plan goals
โข Document activities and notes in database and advocate logs
โข Provide training for volunteers and new staff advocates, as assigned
MINIMUM QUALIFICATIONS:
โข Proficient Spanish language skills required
โข High school diploma and two years' experience working with the public.
โข Clear criminal background check
โข Two years' experience working with the public
โข Strong communication skills; including phone skills
โข CPR/first aid required within 30 days of hire
DOVE Center provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, marital or veteran status, sexual orientation, or the presence of handicaps or disabilities, or any other basis protected by state or federal law.