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Voip Test Engineer Jobs (NOW HIRING)

Zones LLC.

VOIP Technician

Albany, NY

$24.03 - $26.44/hr

You will provide consultation, design, installation, support, configuration/programming, MAC ... Install and test phone equipment * Ability to work in NOC to identify and troubleshoot voice and ...

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

You will provide consultation, design, installation, support, configuration/programming, MAC ... Install and test phone equipment * Ability to work in NOC to identify and troubleshoot voice and ...

Ziply Fiber

Principal, VOIP Engineer

Everett, WA

$97.50K - $152K/yr

Principal VOIP Engineer Base Salary: $97,500 to $152,000 annually DOE Benefits: Medical, dental ... Test and approval of new product sets. Operational Support & Project Leadership · Provide ...

Stem Xpert

GW/Routers Validation Engineer

Tampa, FL

The company is primarily focused on information technology, engineering, healthcare, financial ... Design, write and execute test plans to validate VoIP application functionality. Own and maintain ...

Sonsoft Inc

VOIP TECHNICAL SUPPORT

Tempe, AZ

Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault ... support (PBX programming, i.e. Vectors, VDN, ARS, test/turn up trunking etc.) for project ...

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How much do voip test engineer jobs pay per hour?

As of May 31, 2026, the average hourly pay for voip test engineer in the United States is $44.24, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $52.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VoIP Test Engineer, and why are they important?

To thrive as a VoIP Test Engineer, you need a solid background in networking concepts, telecommunication protocols (such as SIP and RTP), and a relevant degree in computer science, electronics, or a related field. Familiarity with network analysis tools (like Wireshark), VoIP testing equipment, and experience with automated test frameworks are typically required. Strong analytical thinking, attention to detail, and effective problem-solving communication skills make someone stand out in this position. These skills ensure the reliable delivery, troubleshooting, and optimization of VoIP services in dynamic, real-time communication environments.

What are some of the unique challenges a VoIP Test Engineer might face when ensuring call quality across different networks?

VoIP Test Engineers frequently encounter challenges related to network variability, such as latency, jitter, and packet loss, which can significantly impact call quality. Ensuring consistent performance requires extensive testing under various real-world conditions, including different bandwidths, devices, and network types (wired, wireless, mobile). Additionally, interoperability with numerous hardware and software platforms is essential, as is troubleshooting issues that may arise from codec mismatches or firewall restrictions. Collaboration with development, QA, and network operations teams is key to quickly identifying and resolving these complex issues.

What is a VoIP Test Engineer?

A VoIP Test Engineer is a professional who specializes in testing Voice over Internet Protocol (VoIP) systems to ensure their quality, reliability, and performance. They design and execute test plans, identify bugs or issues, and work closely with development teams to resolve any technical problems. Their work includes testing call quality, network protocols, and interoperability with various devices and platforms. VoIP Test Engineers use specialized tools to simulate real-world usage, analyze traffic, and report findings to improve the overall user experience. Their role is crucial in ensuring that VoIP services function smoothly and meet industry standards.

What is the difference between Voip Test Engineer vs Voip Network Engineer?

AspectVoip Test EngineerVoip Network Engineer
CertificationsCCNA, ISTQB, VoIP-specific trainingCCNA, CCNP, Network+
Work EnvironmentTesting labs, quality assurance teamsNetwork operations, infrastructure teams
ResponsibilitiesTesting VoIP systems, troubleshooting call qualityDesigning, implementing, maintaining VoIP networks
Industry UsageTelecom, VoIP service providers, tech companiesTelecom, enterprise IT, service providers

While both roles involve VoIP technology, the Voip Test Engineer focuses on testing and quality assurance of VoIP systems, ensuring call quality and system reliability. The Voip Network Engineer designs and maintains VoIP network infrastructure, handling deployment and troubleshooting network issues. Both roles require networking knowledge, but their focus areas differ within the VoIP ecosystem.

More about Voip Test Engineer jobs
What job categories do people searching Voip Test Engineer jobs look for? The top searched job categories for Voip Test Engineer jobs are:
Voip Test Engineer jobs near you
VOIP Technician

VOIP Technician

Zones LLC.

Albany, NY

$24.03 - $26.44/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Zones LLC rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

111th of 203 rated it services

Job description

Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC, update/upgrade, maintenance, troubleshooting and repair of voice and Fax network and system components, peripherals, and software. The VoIP Technician also provides peripheral support of ancillary telephony systems, including but not limited to Call Accounting, Call Recording, ACD, E911, Faxing, VoIP conversion, discovery, implementation and testing.
What you'll do as the VoIP Technician:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Troubleshoot and resolved complex Telecommunication issues including voice and escalate as necessary
  • Gain an expert level understanding of VoIP concepts and a moderate Understating of Network components and architecture
  • Install and test phone equipment
  • Ability to work in NOC to identify and troubleshoot voice and Fax related issues
  • Provide excellent customer service/teamwork/skill to ensure the highest levels of customer satisfaction.
  • Serve as initial escalation point for technical support issues
  • Troubleshoot and report VoIP performance issues.
  • Responsible for resolving customer requests/issues in a timely manner.
What you bring to the team:
  • Some level of Technical Training, recent Technical Degree and exposure to networking concepts
  • Some experience with Cisco Call Manager, Avaya and NEC centric hardware and peripherals preferred or the ability to learn troubleshooting of hardware and peripherals with on-the-job training
  • Valid Driver's License and ability to operate a vehicle, this role will cover locations from the north side of Albany up to Saratoga Springs
  • Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom snips, pliers, screwdrivers, etc.)
  • Flu Shot and Childhood immunizations to work in a healthcare setting
  • Familiarity with programming and operation of call accounting systems preferred
  • Experience working with sizeable customers >10,000 lines preferred
  • Experience with all telco interfaces: analog, digital, SIP, PRI preferred
  • Experience with voice recording systems preferred
  • Experience in the Data and Voice industry, especially in Cisco Call Manager, Avaya and NEC support and implementations preferred
  • Cisco CCNA Collaboration Certification preferred
  • Ability to read and understand blueprints preferred
  • Ability to identify and terminate phone lines preferred
Qualified candidates can expect an hourly range of $24.03 - $26.44.
#LI-LM1
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.
Employment Type: Full-Time Regular Employee

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