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Voip System Manager Jobs (NOW HIRING)

Field of Talent

VOIP Systems Tech

Terre Haute, IN · On-site

Manage client requests through the MSP ticketing system and meet established SLAs. * Perform moves, adds, changes, and deletions for client phone systems. * Assist with VOIP deployments, upgrades ...

Frey Consulting Group

VOIP Systems Tech

Terre Haute, IN · On-site

$60 - $80/hr

Manage client requests through the MSP ticketing system and meet established SLAs. * Perform moves, adds, changes, and deletions for client phone systems. * Assist with VOIP deployments, upgrades ...

All Copy Products

VOIP Technician

Chandler, AZ · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... support, managing user accounts, resolving network and call quality issues, performing system ...

All Copy Products

VOIP Technician

Chandler, AZ

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... support, managing user accounts, resolving network and call quality issues, performing system ...

All Copy Products

VOIP Technician

Denver, CO · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... support, managing user accounts, resolving network and call quality issues, performing system ...

All Copy Products

VOIP Technician

Denver, CO · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... support, managing user accounts, resolving network and call quality issues, performing system ...

Just Solutions, Inc.

VoIP Systems Specialist

Fairport, NY · On-site

$30 - $40/hr

... and manage SIP-related concerns. You'll provision users and routing features, collaborate with ... You'll also maintain documentation and assist with system upgrades, ensuring smooth, reliable ...

Just Solutions, Inc.

VoIP Systems Specialist

Fairport, NY · On-site

$30 - $40/hr

... and manage SIP-related concerns. You'll provision users and routing features, collaborate with ... You'll also maintain documentation and assist with system upgrades, ensuring smooth, reliable ...

Just Solutions

VoIP Systems Specialist

Fairport, NY · On-site

$30 - $40/hr

... and manage SIP-related concerns. You'll provision users and routing features, collaborate with ... You'll also maintain documentation and assist with system upgrades, ensuring smooth, reliable ...

NT Concepts

VOIP Engineer (DC)

Washington, DC · On-site

This includes managing all engineering VoIP projects and configuring and optimizing all VoIP/IP- telephone systems and services, both internally and those integrated with Internet-based services ...

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Voip System Manager information

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$46K

$102.1K

$153K

How much do voip system manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for voip system manager in the United States is $102,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Voip System Manager jobs?

For Voip System Manager jobs, the most frequently searched job titles are:

Infographic showing various Voip System Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $102,067 per year, or $49.1 per hour.

VOIP Systems Tech

Terre Haute, IN • On-site

Field of Talent
Recruiting and Staffing Services • 1 - 10 employees
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Job description

Job Description
Job Description

Job Title: VOIP Systems Tech

Location: Terre Haute, IN

Required Technical: VOIP, Unified Communications, SIP, RTP, TCP/IP, DNS, DHCP, VLANs, QoS, routing, switching, SIP trunking, carrier provisioning, VOIP troubleshooting, Teams Phone, ticketing.

Required Skills: VOIP troubleshooting, customer service, technical communication, problem-solving, documentation, ticket management, prioritization, ability to work independently in an MSP environment.

Preferred Technical: RingCentral, Zoom Phone, 8x8, Mitel, Cisco, Avaya, packet analysis, network troubleshooting tools, and carrier/ISP coordination.

Preferred Certifications: CCNP, CompTIA VoIP Certification.

Employer Value Prop: Support a variety of VOIP environments while working directly with clients, carriers, vendors, and engineering teams. We encourage every employee to focus each day on making a positive impact on themselves, their teammates, our customers, and the communities we serve. Our culture is centered on accountability, customer service, collaboration, and continuous improvement.


As the VOIP Systems Tech, you'll support, troubleshoot, and maintain VOIP & Unified Communications systems for multiple managed services clients. Provide remote and onsite support, resolve voice and network issues, assist with deployments & migrations, and help ensure reliable services for clients.


Why This Opportunity Stands Out

  • Work with VOIP, UC, SIP, networking, and cloud technologies.
  • Support multiple client environments and solve a wide range of technical issues.
  • Gain hands-on experience with leading VOIP platforms and telecom systems.
  • Participate in VOIP deployments, migrations, and client onboarding projects.
  • Work directly with clients, carriers, vendors, and engineering teams.
  • Build experience that can lead to advanced VOIP, network, or infrastructure roles.


What You'll Do

  • Provide Tier I and Tier II support for hosted, cloud, and on-premise VOIP environments.
  • Troubleshoot call quality issues including latency, jitter, packet loss, and one-way audio.
  • Configure VOIP platforms, SIP, PBX systems, Teams Phone, call queues, and auto attendants.
  • Manage client requests through the MSP ticketing system and meet established SLAs.
  • Perform moves, adds, changes, and deletions for client phone systems.
  • Assist with VOIP deployments, upgrades, migrations, and onboarding projects.
  • Coordinate with carriers, ISPs, vendors, and network engineers to resolve service issues.
  • Monitor alerts, identify service-impacting problems, and educate clients on system features.
  • Document troubleshooting, configurations, network diagrams, and client environments.
  • Participate in an on-call rotation as needed.


What Makes You Successful: You're a customer-focused technical problem solver who enjoys troubleshooting VOIP & network issues. You can communicate tech concepts clearly, stay organized across multiple client environments, and take ownership of issues from initial ticket through resolution.


What You'll Bring

  • 2-5 years of experience supporting VOIP or Unified Communications systems.
  • Associate degree in IT, Telecommunications, Networking, or related field/experience.
  • MSP, telecommunications provider, or customer-facing technical support experience preferred.
  • Knowledge of SIP, RTP, TCP/IP, DNS, DHCP, VLANs, QoS, routing, and switching.
  • VOIP experience with Teams Phone, RingCentral, Zoom Phone, 8x8, Mitel, Cisco, or Avaya.
  • Familiarity with network troubleshooting tools and packet analysis.
  • Experience with PSA/ticketing systems such as ConnectWise, Autotask, HaloPSA, or similar.
  • Strong troubleshooting, communication, documentation, and customer service skills.
  • Ability to manage multiple clients and priorities in a fast-paced MSP environment.


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