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Voip System Administrator Jobs (NOW HIRING)

Leidos

System Administrator

Huntsville, AL

$50K - $91K/yr

Leidos is seeking a Systems Administrator in support of NASA's National Security Systems team. This ... and VOIP support, and general systems administration support on classified and enterprise ...

Leidos

System Administrator

Huntsville, AL

$50K - $91K/yr

... and VOIP support, and general systems administration support on classified and enterprise ... administrators and engineers with maintaining secure and reliable IT services. This position ...

Mereo Fiber

System Administrator

Phoenix, AZ

System Administrator will serve as a technical cornerstone of the company's IT operations, ... Manages VoIP telephony systems, including provisioning, troubleshooting, and vendor coordination.

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Voip System Administrator information

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$41K

$88.9K

$137.5K

How much do voip system administrator jobs pay per year?

As of Jun 14, 2026, the average yearly pay for voip system administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is a VoIP used for?

A VoIP (Voice over Internet Protocol) system is used to transmit voice communications over the internet instead of traditional phone lines. VoIP is commonly employed in business environments for cost-effective, scalable, and flexible communication solutions, often managed by a VoIP System Administrator who configures and maintains the network. It also supports features like video calls, conference calls, and integration with other communication tools.

What are VoIP System Administrators?

VoIP System Administrators are IT professionals responsible for managing and maintaining Voice over Internet Protocol (VoIP) phone systems within an organization. Their duties include configuring and troubleshooting VoIP hardware and software, ensuring network security and call quality, and supporting users with technical issues. They also monitor system performance, apply updates, and coordinate with vendors to keep communication systems running smoothly. These administrators play a key role in ensuring reliable and secure voice communications over data networks.

What are the key skills and qualifications needed to thrive as a VoIP System Administrator, and why are they important?

To thrive as a VoIP System Administrator, you need a solid understanding of networking, VoIP protocols (such as SIP and RTP), and experience with telephony systems, typically supported by a degree in IT or related certifications like CCNA or CompTIA Network+. Proficiency in managing VoIP platforms (e.g., Asterisk, Cisco Call Manager), network monitoring tools, and troubleshooting utilities is essential. Strong problem-solving, communication, and organizational skills help you effectively support users and maintain system reliability. These abilities are vital to ensure uninterrupted voice communications, timely issue resolution, and secure, efficient telephony infrastructure.

Is a mobile phone a VoIP phone?

A mobile phone is not inherently a VoIP phone; it typically uses cellular networks for voice calls. However, smartphones can run VoIP applications like Skype or WhatsApp, enabling voice calls over the internet, which qualifies them as VoIP devices when using such apps. VoIP system administrators may configure or support these applications within a company's communication infrastructure.

Why would someone use a VoIP number?

A VoIP System Administrator uses VoIP numbers to enable internet-based voice communication, which reduces costs and offers flexible features like call forwarding and integration with other digital tools. Managing VoIP systems requires knowledge of network protocols and security to ensure reliable and secure communication channels.

What is a disadvantage of VoIP?

A VoIP System Administrator should be aware that VoIP relies on internet connectivity, making it susceptible to issues like latency, jitter, and outages that can affect call quality. Additionally, security concerns such as hacking and eavesdropping require implementing encryption and firewalls to protect communications.

What is the difference between Voip System Administrator vs Network Administrator?

AspectVoip System AdministratorNetwork Administrator
CertificationsCCNA, Cisco Voice certifications, CompTIA Network+CCNA, CompTIA Network+, Cisco certifications
Work EnvironmentVoIP systems, telephony hardware, VoIP softwareNetworking hardware, routers, switches, network infrastructure
Primary ResponsibilitiesManaging VoIP systems, troubleshooting call quality, configuring VoIP hardware/softwareMaintaining network infrastructure, ensuring network security, troubleshooting connectivity issues
Industry UsageTelecommunications, IT departments with VoIP solutionsAll industries with network needs, IT departments

While both roles require networking knowledge and certifications, a Voip System Administrator specializes in managing and maintaining VoIP telephony systems, whereas a Network Administrator oversees overall network infrastructure. The Voip System Administrator focuses on voice communication systems, making their role more specialized within the broader network environment.

What are some common challenges a VoIP System Administrator faces when managing multi-site deployments?

VoIP System Administrators often encounter challenges such as ensuring consistent call quality across multiple locations, integrating various hardware and software platforms, and maintaining secure, reliable network connections. Coordinating updates and troubleshooting can be more complex due to differences in local network infrastructure and user needs. Effective communication with remote teams and proactive monitoring are crucial to quickly resolve issues and support seamless operations.
What cities are hiring for Voip System Administrator jobs? Cities with the most Voip System Administrator job openings:
Voip System Administrator jobs near you
VOIP System Administrator

VOIP System Administrator

PEOPLE TECHNOLOGY AND PROCESSES LLC

Fort Knox, KY

Other

Posted 6 days ago

Job description

Position title: Telecommunications Mechanic (Inside Plant)

Location: Fort Knox, KY

Clearance level required: Secret

Responsibilities include (but are not limited to):

  • Performs all administrative, operations and maintenance (O&M) functions, and routines required on Inside Plant (ISP) systems and equipment, including telephone switching equipment, voice mail system, Telephone Management System (TMS), Voice over Internet Protocol (VoIP) programming, firewall and other ancillary equipment and systems directly connected to the switch.
  • Installs, tests, troubleshoots, programs, monitors, maintains, and repairs digital switching equipment, attendant consoles, power and ringing relay racks, miscellaneous telephone, radio, fire alarms, intrusion alarms, and other circuits and related apparatus required in the central switching office.
  • Performs routine preventative
  • maintenance on switch hardware and equipment.
  • Resolves customer trouble calls related to voice issues.
  • Analyzes system failures and other unusual system occurrences to isolate the source of the problem and determine whether the failure is caused by software, hardware, or other factors.
  • Maintains manual and/or computerized central office records, including detail records, traffic analysis records, cable records, line records, subscriber service records, and spare parts inventories.
  • Support includes performing remote diagnostics, parts and material repair or replacement, emergency technical support, and technical documentation updates.
  • Maintains synchronous optical network.
  • Diagnoses and replace faulty switch circuit packs and switching equipment.
  • Installs and troubleshoot T-1 circuits.
  • Monitors and troubleshoot trunks.
  • Maintains customer rapport by listening to and resolving concerns and answering questions.
  • May assist with work order and trouble ticket administration within the Telephone Management System (TMS).
  • Maintains safe work environment and conditions by following codes, standards, and legal regulations.
  • Provides other duties as assigned to support contract requirements.
  • Attends training sessions as required (DoD, Information Assurance, Security, Corporate).
  • High school diploma
  • Five years of ISP experience on maintenance, installation, testing, and repair of telecommunications equipment and systems
  • Knowledge and experience with Avaya and VoIP communications systems
  • Requires GIAC Security Essentials Certification (GSEC), CompTIA Security +, or System Security Certified Practitioner (SSCP) certification within 6 months of hire
  • Detailed orientated and highly efficient organizational skills
  • Effective oral and written communication skills

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