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Voip Support Jobs (NOW HIRING)

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

Provide Tier 1/Tier 2 support to end-users. * Prepare presentations and deliver briefings to the customer and management. * Provides weekly reports of VoIP Team's activities to management.

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

Provide Tier 1/Tier 2 support to end-users. * Prepare presentations and deliver briefings to the customer and management. * Provides weekly reports of VoIP Team's activities to management.

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

Provide Tier 1/Tier 2 support to end-users. * Prepare presentations and deliver briefings to the customer and management. * Provides weekly reports of VoIP Team's activities to management.

TekSynap

VoIP Engineer

Washington, DC · On-site

Support Moves, Adds, and Changes (MAC) activities across multiple customer locations. * Configure and maintain VoIP phones, softphones, Wi-Fi phones, call processors, gateway systems, and E911 ...

TekSynap

VoIP Engineer

Washington, DC

Support Moves, Adds, and Changes (MAC) activities across multiple customer locations. * Configure and maintain VoIP phones, softphones, Wi-Fi phones, call processors, gateway systems, and E911 ...

TekSynap

VoIP Engineer

Washington, DC · On-site

Support Moves, Adds, and Changes (MAC) activities across multiple customer locations. * Configure and maintain VoIP phones, softphones, Wi‑Fi phones, call processors, gateway systems, and E911 ...

TekSynap

VoIP Engineer

Washington, DC · On-site

Support Moves, Adds, and Changes (MAC) activities across multiple customer locations. * Configure and maintain VoIP phones, softphones, Wi-Fi phones, call processors, gateway systems, and E911 ...

TekSynap

VoIP Engineer

Washington, DC · On-site

Support Moves, Adds, and Changes (MAC) activities across multiple customer locations. * Configure and maintain VoIP phones, softphones, Wi-Fi phones, call processors, gateway systems, and E911 ...

Unified Global Solutions

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Voip Technician

Dallas, TX · Remote

$50K - $55K/yr

VoIP / Network Support & Field Operations Technician We are looking for an experienced VoIP / Network Support & Field Operations Technician who understands business networking, VoIP, and field ...

Vested Networks

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SUPPORT TECHNICIAN - TIER 1

Lewisville, TX · On-site

$35K - $43K/yr

POSITION SUMMARY As a Tier One VoIP Support Technician, you will be the first point of contact for our customers. You will provide technical support, troubleshoot network and VoIP issues, and ensure ...

Field of Talent

VOIP Systems Tech

Terre Haute, IN

$30 - $38/hr

Support a variety of VOIP environments while working directly with clients, carriers, vendors, and engineering teams. We encourage every employee to focus each day on making a positive impact on ...

Sonsoft Inc

VOIP TECHNICAL SUPPORT

Tempe, AZ

Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault Management Groups. Will be responsible for performing Operational Readiness Testing (ORT) on routers, load ...

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Voip Support information

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How much do voip support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for voip support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What states have the most Voip Support jobs?

States with the most job openings for Voip Support jobs include:

What are popular job titles related to Voip Support jobs?

For Voip Support jobs, the most frequently searched job titles are:

Infographic showing various Voip Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Senior VoIP Engineer - Level III (BAMC)

San Antonio, TX • On-site

A1fed
IT Services • 11 - 50 employees
Learn more about A1fedexternal

Other

Re-posted 22 days ago

Job description

Citizenship Requirements: US Citizenship or Permanent Resident (Green Card Holder)

Location: San Antonio, TX (On‑site)

Federal Background Investigation Required: Tier 3 (T3)

IT Security Designation: ADP/IT II

Relevant Experience: Six (6) years of progressive experience demonstrating the required proficiency.

Minimum Education: Bachelor's degree and/or equivalent.

IA Technical/Management Designation: IAT II and CE

Certifications Required (at least one of the following IAT II certifications is required):
  • CCNA – Security
  • SSCP
  • CySA+
  • Security+ CE
  • GICSP
  • GSEC
Preferred Certifications (at least one of the following):
  • CCNP Collaboration
  • CCIE Collaboration
  • CCNA Voice
  • CCVP

Role Summary: The Senior VoIP Engineer provides Tier III/IV level support for the Unified Communications (UC) and VoIP infrastructure. This role is responsible for the design, deployment, configuration, maintenance, and troubleshooting of enterprise‑class VoIP systems providing telephony, automated call trees, overhead paging, 911 services, and SIP Trunk integration with other critical systems across multiple buildings composing a large Medical Treatment Facility (MTF). The engineer ensures all voice communications systems adhere to Department of Defense (DoD) Security Technical Implementation Guides (STIGS) and maintain high availability to support critical communication requirements in a Level 1 trauma center serving the city of San Antonio, and Military patients and families.

Specific Duties:

System Engineering & Design: Architect and engineer enterprise VoIP and Unified Communications solutions (e.g., Cisco Unified Communication Manager (CUCM), Cisco Unified Contact Center Express (UCCX), voice gateways, analog gateways for the MTF phone system). Design complex dial plans, partitions, Calling Search Spaces (CSS), translation patterns, and route patterns.

Implementation and Migration: Lead site surveys, capacity planning, end user requirement analysis, and the physical/logical deployment of VoIP hardware and software. Migrate legacy TDM/PBX systems to modern VoIP architecture.

Operations and Maintenance: Perform routine patching, upgrades, and configuration modifications on Cisco Unified Border Element (CUBE), SIP Trunks, H.323/MGCP Gateways, session border controllers (SBC), Survivable Remote Site Telephony (SRST), and network configurations (QoS, trunking, VLANs, interfaces, 802.1X) to ensure continuous service availability. Configure, and optimize complex dial plans, partitions, Calling Search Spaces (CSS), translation patterns, and route patterns. Manage DID ranges, E.164 global dial plans, and emergency routing protocols. Maintain device pools, region parameters, and codec preferences.

Troubleshoot and Support: Serve as a primary escalation point for complex voice network issues. Analyze packet captures and SIP signaling to resolve jitter, latency, and call routing failures. Analyze performance on the network for non‑VoIP related traffic as required.

Security & Compliance: Plan and execute major system upgrades, patches, firmware updates, and database replication health checks across the publisher and subscriber nodes. Implement DoD STIGS for all voice network appliances and network equipment. Support Risk Management Framework (RMF) accreditation efforts by providing necessary diagrams and artifacts.

Documentation & Mentorship: Maintain accurate network topology diagrams, standard operating procedures (SOPs), and dial plan documentation. Make available to other VoIP support staff and mentor less experienced staff to build a strong team.

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