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Voip Engineer Remote Jobs in Kentucky (NOW HIRING)

Onco360

Telecommunications Engineer II

Louisville, KY · On-site +1

$78K/yr

Engineer office and remote work telecom solutions that support a "work from anywhere" model through ... Required: Advanced technical knowledge of VoIP strategies including architecture, design ...

Schnabel Inc.

Senior Dam Safety Engineer

Lexington, KY · On-site +1

$135K - $215K/yr

Schnabel is an employee-owned, professional engineering and consulting firm that focuses on solving ... Must be able to occasionally travel to project sites, both local and remote, and be able to lift ...

GAI Consultants

Power Generation Engineer 3

Louisville, KY · On-site +1

$95K - $131K/yr

GAI Consultants, Inc. is seeking a motivated Senior Project Engineer to work with the Power Generation Business Sector. This position is based out of our Louisville, KY office, working a variety of ...

Qualus

Senior Commissioning Engineer

Louisville, KY · On-site +1

$95K - $131K/yr

As a Senior Commissioning Engineer you will provide testing and commissioning oversight of protection and control capital substation installations to ensure safe and reliable operation. This includes ...

Qualus

Senior Commissioning Engineer

Louisville, KY · On-site +1

$95K - $131K/yr

As a Senior Commissioning Engineer you will provide testing and commissioning oversight of protection and control capital substation installations to ensure safe and reliable operation. This includes ...

GE Appliances

Senior Applied AI Engineer

Louisville, KY · On-site +1

$100K - $137K/yr

We are looking for a highly motivated Senior Applied AI Engineer to join our digital innovation team and help revolutionize how we serve our primarily B2C (Business-to-Consumer) customers. As a major ...

GE Appliances

Senior Applied AI Engineer

Louisville, KY · On-site +1

$100K - $137K/yr

We are looking for a highly motivated Senior Applied AI Engineer to join our digital innovation team and help revolutionize how we serve our primarily B2C (Business-to-Consumer) customers. As a major ...

GAI Consultants

Senior EIT 2

Louisville, KY · On-site +1

$95K - $131K/yr

Owner's Engineer Support During Construction * Field Investigations * Daily/Weekly Construction Inspections * Earthwork Construction Quality Control * Compaction Testing * Concrete Testing * ESC ...

GAI Consultants

Senior EIT 2

Louisville, KY · On-site +1

$95K - $131K/yr

Owner's Engineer Support During Construction * Field Investigations * Daily/Weekly Construction Inspections * Earthwork Construction Quality Control * Compaction Testing * Concrete Testing * ESC ...

UK St Claire

Telecommunications Engineer

Morehead, KY · On-site +1

At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize ...

All JobsVoip Engineer JobsVoip Engineer Remote JobsVoip Engineer Remote Jobs in Kentucky

Voip Engineer Remote information

What is a VoIP engineer?

A VoIP Engineer Remote job involves designing, implementing, and maintaining Voice over IP (VoIP) communication systems while working remotely. Responsibilities include configuring VoIP hardware and software, troubleshooting network issues, ensuring call quality, and integrating VoIP services with existing infrastructure. These engineers work with protocols like SIP, RTP, and troubleshooting tools to optimize voice communication. Remote VoIP engineers collaborate with IT teams and clients to deliver reliable VoIP solutions. Strong networking knowledge and experience with VoIP platforms like Asterisk, Cisco, or Microsoft Teams are often required.

What does a VoIP engineer do?

A remote VoIP Engineer’s day often includes configuring, monitoring, and troubleshooting VoIP systems to maintain optimal performance and call quality. You may also work with network and IT teams to implement new features, resolve technical issues, and assist with upgrades or security patches. Regular communication with clients or internal stakeholders is common, ensuring user needs and service requirements are met. This role requires managing incidents promptly while maintaining thorough technical documentation for future reference.

What are the key skills and qualifications needed to thrive in the VoIP engineer remote position, and why are they important?

To thrive as a Voip Engineer Remote, you need strong expertise in VoIP technologies, network protocols (SIP, RTP), troubleshooting, and a degree in computer science or a related field. Familiarity with VoIP systems like Asterisk, Cisco CUCM, and relevant certifications such as CCNA Collaboration or CompTIA Network+ are highly valued. Excellent problem-solving skills, clear communication, and the ability to work independently are essential soft skills in this remote role. These skills ensure reliable voice communications, efficient remote support, and effective collaboration with distributed teams.

What are popular job titles related to Voip Engineer Remote jobs in Kentucky?

For Voip Engineer Remote jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Voip Engineer Remote jobs in Kentucky look for?

The top searched job categories for Voip Engineer Remote jobs in Kentucky are:

What cities in Kentucky are hiring for Voip Engineer Remote jobs?

Cities in Kentucky with the most Voip Engineer Remote job openings:

Voip Engineer Remote jobs near you
Infographic showing various Voip Engineer Remote job openings in Kentucky as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% Remote job distribution.

Telecommunications Engineer II

Onco360

Louisville, KY • On-site, Remote

$78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Onco360 rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

20th of 113 rated pharmacies

Job description

Are you searching for an IT Position with a growing company that makes a difference? We are looking for a Telecommunications Engineer II to join our team!
Onco360 Pharmacy is a unique oncology pharmacy model, created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Corporate Office in Louisville, Kentucky has an immediate need for a Telecommunications Engineer II.
We offer a competitive salary starting at $78K and company benefits!
Benefits
  • Medical, Dental amp; Vision insurance
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive
  • Paid Life, and short amp; long-term disability insurance
Summary
The IT Telecom Engineer II is responsible for the design, implementation, optimization, operation, and maintenance of telecommunications systems hardware, software, and related infrastructure. This individual serves as a senior technical resource within the telecom function and is expected to contribute to the strategic planning, architecture, engineering, and continuous improvement of enterprise telecommunications solutions. This role is also responsible for a broad range of tasks, including the architecture, implementation, configuration, and day-to-day administration and support of our telecommunications and contact center environment, including hardware and software supported with Mitel, Microsoft, VMware, and other voice and collaboration technologies. Responsibilities range from architecture, engineering, evaluation, configuration, installs, upgrades, optimization, troubleshooting, deployment, and support of telephone infrastructure services and systems including voice services, call center applications, conferencing platforms, integrations, monitoring, and maintenance of systems. This role will also evaluate and audit telecommunications networks, systems, and hardware for integrity, resiliency, scalability, and capacity planning.
Major Responsibilities
  • Architect, engineer, implement, and support enterprise telecom On Prem and cloud contact center solutions in a Pharmacy or Healthcare call center environment.
  • Lead the design, configuration, and optimization of voice infrastructure, including PBX, VoIP, SIP, call routing, survivability, redundancy, and high availability solutions.
  • Design and implement complex IVR integrations with business systems and advance natural language solutions to improve customer experience and achieve higher contact center containment rates.
  • Provide advanced design, engineering, deployment, and support for call center applications such as ACD, IVR, AES, Taske, CTI, WFM, PBX CDR, monitoring systems, and related telecom applications to optimize call center operations.
  • Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations, and lifecycle management.
  • Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms, modular messaging, and call center applications.
  • Develop telecom architecture standards, engineering documentation, configuration baselines, and support procedures for enterprise voice and collaboration systems.
  • Provide engineering oversight and implementation of telecom server patching, upgrades, and lifecycle maintenance for systems across all sites.
  • Build, maintain, and support a critical systems 24x7x365 call center environment with a focus on resiliency, performance, and scalability.
  • Design and support scalable, feature-rich conferencing and collaboration solutions across multiple software vendors such as Teams, Zoom, and WebEx.
  • Engineer office and remote work telecom solutions that support a “work from anywhere” model through scalable voice, video, and collaboration technologies.
  • Document requirements, design solutions, and build effective IT business continuity and disaster recovery plans, including table-top and real-world scenarios for telecom systems.
  • Develop new system and application implementation plans, technical documentation, custom scripts, and testing procedures to ensure operational reliability and successful deployments.
  • Provide technical leadership and guidance to other IT team members on telecom systems, standards, tools, and best practices.
  • Log and update support incidents using problem management tools, maintain historical records, and related problem documentation. Adhere to and ensure compliance with all change control practices.
  • Interface with vendors, carriers, and maintenance providers to engineer, support, and maintain systems in a manner that limits downtime and optimizes performance.
  • Act as a primary technical resource and escalation point for telecom providers, cloud-solution vendors, and internal stakeholders.
  • Ensure high availability, performance, security, and reliability of mission-critical telecom resources.
  • Develop, maintain, and provide performance, availability, utilization, and capacity reports, along with recommendations for improvements.
  • Participate in long-term telecom roadmap planning, technical evaluation of new technologies, and infrastructure modernization initiatives.
  • Perform other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Education/Learning Experience
  • Required: Bachelor’s degree in information technology, Networking, Engineering, Telecommunications, or a related field or combination of education and equivalent experience.
Work Experience
  • Required: 5+ years of experience supporting and engineering IP telecommunications infrastructure, telecom systems, or hardware within a call center environment. Strong experience with enterprise voice platforms, VoIP systems, SIP, telecom architecture, and telephony applications such as IVR, call recording, call management systems, CTI, and workforce management tools.
  • Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare environments is highly desirable. Experience designing and supporting highly available and multi-site telecom environments is preferred.
Skills/Knowledge
  • Required: Advanced technical knowledge of VoIP strategies including architecture, design, configuration, optimization, and operation. Strong understanding of contact center processes and integrations such as IVR configuration, ERP integrations, workforce management, call recording, and analytics/reporting. Experience designing conferencing and collaboration solutions that support modern Teams-centric and hybrid work environments. Strong analytical, evaluative, troubleshooting, and problem-solving abilities. Demonstrated project development, implementation, and technical leadership skills. Ability to make sound technical decisions and communicate effectively with both technical and non-technical stakeholders. Strong understanding of telecom resiliency, capacity planning, redundancy, and disaster recovery principles.

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