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Voip Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Voip Customer Service Representative information

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How much do voip customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for voip customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a VoIP Customer Service Representative?

VoIP Customer Service Representatives are professionals who assist customers with issues related to Voice over Internet Protocol (VoIP) services, such as internet-based phone systems. Their responsibilities include troubleshooting technical problems, answering questions about service plans, helping with installation and setup, and resolving billing or connectivity issues. They often work for telecommunications companies or IT service providers and require strong communication and technical skills to support both individual and business clients.

What are the key skills and qualifications needed to thrive as a VoIP Customer Service Representative?

To thrive as a VoIP Customer Service Representative, you need a solid understanding of voice over IP technologies, troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with ticketing systems, CRM software, and VoIP platforms like Cisco or Avaya is often required. Exceptional communication, patience, and problem-solving abilities are crucial soft skills for resolving customer issues efficiently. These skills and qualities are vital to ensure prompt technical support and a positive customer experience in a technology-driven environment.

What are some common challenges faced by VoIP Customer Service Representatives, and how can they prepare for them?

VoIP Customer Service Representatives often encounter challenges such as troubleshooting complex connectivity issues, explaining technical concepts to non-technical users, and managing multiple support tickets simultaneously. To prepare for these challenges, it's helpful to strengthen your problem-solving skills, become familiar with common VoIP platforms and network basics, and practice clear communication. Additionally, collaborating closely with technical teams and utilizing internal knowledge bases can help resolve customer issues more efficiently.

What are popular job titles related to Voip Customer Service Representative jobs?

For Voip Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Voip Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 45% Full Time, 52% Part Time, 1% Temporary, and 1% Nights. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Osage Beach, MO

HONEST ABE'S HOME SERVICES
Personal Services • 11 - 50 employees
Learn more about HONEST ABE'S HOME SERVICESexternal

$15.25 - $20.75/hr

Full-time

Re-posted 7 days ago

Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they're patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:

  • Email
  • Phone
  • Chat

Schedule:

  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:

  • Hybrid

Benefits:

  • Flexible schedule
  • On-the-job training

Experience level:

  • 2 years

Shift:

  • Day shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:

  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person

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