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Voc Program Manager Jobs in Garland, TX (NOW HIRING)

Wolters Kluwer

Product Manager

Coppell, TX · On-site

$68K - $118K/yr

Manage the development, enhancement, and lifecycle of assigned tax product capabilities, ensuring ... VOC) programs to identify opportunities and validate product-market fit. * Partner with Product ...

Wolters Kluwer

Product Manager

Coppell, TX

$68K - $118K/yr

Manage the development, enhancement, and lifecycle of assigned tax product capabilities, ensuring ... VOC) programs to identify opportunities and validate product-market fit. * Partner with Product ...

RXinsider LTD.

Product Manager

Coppell, TX · On-site

$80 - $100/hr

Manage the development, enhancement, and lifecycle of assigned tax product capabilities, ensuring ... VOC) programs to identify opportunities and validate product-market fit. * Partner with Product ...

Wolters Kluwer

Product Manager

Coppell, TX

$68K - $118K/yr

Manage the development, enhancement, and lifecycle of assigned tax product capabilities, ensuring ... VOC) programs to identify opportunities and validate product-market fit. * Partner with Product ...

Wolters Kluwer N.V.

Product Manager

Coppell, TX · On-site

$68K - $118K/yr

Manage the development, enhancement, and lifecycle of assigned tax product capabilities, ensuring ... VOC) programs to identify opportunities and validate product-market fit. * Partner with Product ...

Judit Inc

Business Analyst

Plano, TX · On-site

VOC Management * Operations Support * Performance Management Summary: The main function of a ... Must have demonstrated project and program management skills * Proven experience successfully ...

Wolters Kluwer N.V.

Senior Product Manager

Coppell, TX · On-site

$100 - $125/hr

Senior Product Manager page is loaded## Senior Product Managerremote type: Hybrid (8 days/month ... programs, and VOC interviews.* Use qualitative and quantitative feedback to shape roadmap ...

ASK Consulting

Business Operations Analyst

Plano, TX · On-site

$46/hr

VOC Management, Operations Support, Performance Management Summary: * The main function of a ... Must have demonstrated project and program management skills * Proven experience successfully ...

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All JobsVoc Program JobsVoc Program Manager JobsVoc Program Manager Jobs in Garland, TX

Voc Program Manager information

See Garland, TX salary details

$37.2K

$103.8K

$151.7K

How much do voc program manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for voc program manager in Garland, TX is $103,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $128,000.00 per year, depending on experience, location, and employer.

What is a voc program manager?

Voc Program Managers, or Vocational Program Managers, are professionals responsible for overseeing vocational training programs. They develop, implement, and evaluate programs that help individuals gain skills for specific trades or occupations. Their duties often include managing budgets, coordinating instructors, tracking student progress, and ensuring compliance with relevant regulations. By working with employers, community organizations, and educational institutions, they ensure that the training programs meet workforce needs and help participants achieve successful employment outcomes.

What are some common challenges a voc program manager faces when coordinating with external partners and employers?

A Vocational Program Manager often navigates challenges such as aligning employer expectations with participant abilities, ensuring clear communication between all parties, and maintaining strong partnerships with local businesses or organizations. Balancing the needs of program participants with labor market demands requires adaptability and proactive problem-solving. Additionally, Voc Program Managers must stay updated on industry trends to ensure training offerings remain relevant and meet employer requirements, all while fostering positive, long-term collaborations.

What are the key skills and qualifications needed to thrive as a voc program manager, and why are they important?

To thrive as a Voc Program Manager, you need expertise in vocational rehabilitation, program development, and case management, usually supported by a degree in rehabilitation counseling or a related field. Familiarity with case management software, state and federal vocational program guidelines, and relevant certifications such as CRC (Certified Rehabilitation Counselor) are commonly required. Strong leadership, problem-solving, and interpersonal communication skills are crucial for effectively managing staff and supporting clients. These abilities are vital for ensuring program effectiveness, regulatory compliance, and successful client outcomes.

What is the average salary for a Voc Program Manager?

The average salary for a Voc Program Manager typically ranges from $50,000 to $80,000 annually, depending on experience, location, and the organization. Professionals in this role often require strong organizational and leadership skills, and salaries may increase with certifications or advanced education.

What job categories do people searching Voc Program Manager jobs in Garland, TX look for?

The top searched job categories for Voc Program Manager jobs in Garland, TX are:

What cities near Garland, TX are hiring for Voc Program Manager jobs?

Cities near Garland, TX with the most Voc Program Manager job openings:

Voc Program Manager jobs near you

Korean/English Bilingual- Samsung VOC Operations Support Specialist

2020 Companies

Allen, TX

$30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

2020 Companies rating

7.5

Company rating: 7.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

23rd of 52 rated marketing agency

Job description

Job Type:

Regular

Work Location:

Allen, TX 75013

Overview:

2020 Companies has an immediate full-time VOC (Voice of the Customer) Operations Support Specialist representing our client, Samsung Electronics America.

Pay: $30.00 per hour based on experience

Location: On-site in the Plano, TX office

Required: Fluent in Korean; both written and verbal

Work Authorization:

Applicants must be authorized to work in the United States full-time without current or future visa sponsorship.

The VOC Operations Support Specialist is responsible for analyzing trends, conducting root cause analysis, and working with teams across the organization to champion continuous improvements. This position summarizes the findings, reports them to leadership, and drives actionable solutions while also leading projects to enhance our customer care operations.

What's in it for you?

  • Receive $30.00 per hour, paid weekly

  • Next-day pay on-demand with DailyPay

  • Health/Dental/Vision benefits

  • 401K Program with matching

  • Paid Time Off

  • Paid Holidays

  • Scholarship opportunities for employees and direct family members

  • Employee Assistance Program

  • Leadership Development Program

Job Description:

  • Perform root cause analysis and define corrective actions to resolve complex customer issues

  • Analyze case data and identify trends or recurring issues

  • Summarize analysis results and present findings to managers and leadership, customizing reports based on the audience

  • Support continuous improvement initiatives by identifying opportunities for process enhancements and advocating for solutions

  • Support talking and managing to high level escalated customers in both Korean and English

  • Collaborate with internal and external teams to accomplish tasks

  • Ensure that processes are aligned with the company's strategic goals and improve overall customer satisfaction.

Qualifications:

  • Extensive experience with root cause analysis and corrective actions

  • Fluent in Korean with both written and verbal skills

  • Experience with continuous improvement/process improvement

  • Background in customer service (speaking with customers)

  • Excellent organizational skills

  • Able to prioritize tasks independently with minimal supervision

  • Excellent communication skills (verbal and written)

  • Self-driven, flexible, dedicated individual -

  • Team player

  • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)

  • 4+ years of customer service-related experience

    What You Can Expect From 2020 Companies
    We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
    2020's Commitment
    We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

    What 2020 Companies employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    2020 logo

    About 2020

    Sourced by ZipRecruiter

    2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.

    Industry

    Marketing

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    Southlake, TX, US

    Year founded

    1991

    Social media

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