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Vms Client Service Representative Jobs (NOW HIRING)

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative ...

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative ...

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative ...

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Vms Client Service Representative information

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How much do vms client service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for vms client service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a VMS Client Service Representative?

VMS Client Service Representatives are professionals who act as the main point of contact between clients and organizations that use Vendor Management Systems (VMS) to manage their contingent workforce or staffing needs. They assist clients with onboarding, troubleshooting, and optimizing the use of the VMS platform. Their responsibilities often include handling client inquiries, providing training, resolving issues, and ensuring client satisfaction with the VMS services provided. Effective communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a VMS Client Service Representative?

To thrive as a VMS Client Service Representative, you need strong customer service skills, attention to detail, and a solid understanding of vendor management systems, often supported by prior experience in staffing or HR environments. Familiarity with VMS platforms such as Fieldglass, Beeline, or Workday, as well as proficiency in Microsoft Office, is typically required. Excellent communication, problem-solving abilities, and the capacity to multitask help individuals excel in managing client relationships and resolving issues efficiently. These competencies are crucial for ensuring smooth client operations, timely issue resolution, and maintaining high satisfaction levels in a fast-paced environment.

How does a VMS Client Service Representative typically collaborate with vendor partners and internal teams?

As a VMS Client Service Representative, you'll frequently act as a liaison between vendors, clients, and internal departments such as procurement and compliance. This requires clear communication to ensure vendor submissions meet client requirements and service level agreements. You'll regularly coordinate with account managers to resolve issues and facilitate smooth onboarding and assignment management. Expect to participate in status meetings and provide feedback to improve processes, making strong relationship-building and multitasking essential for success in this role.

What are popular job titles related to Vms Client Service Representative jobs?

For Vms Client Service Representative jobs, the most frequently searched job titles are:

Client Service Representative

Dubuque, IA • On-site

Cottingham & Butler
See more jobs at Cottingham & Butlerexternal

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Cottingham & Butler rating

8.6

Company rating: 8.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

What our Client Service Representatives do and why it's important:
Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative, you will work directly with our clients to help keep their accounts up to date. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler.
In practice, the core activities of your job will be to:
• Ensure that client accounts are up to date so they can continue to operate
• Build relationships with clients through friendly interaction, timely execution of requests, and close attention to detail
• Consolidating and communicating important information by putting together reports
Video Overview: Click here to watch an interview with an actual Client Service Representative.
Strengths and skills necessary for success in the role:
Our outstanding team of Client Service Representatives are one of the main reasons we have a client retention rate well above the industry standard. Because you will be in such a key role, there are several important characteristics we look for: outstanding communication and interpersonal skills, the ability to handle and prioritize many different tasks, the ability to work well under pressure, and strong attention to detail.
If you come from an insurance background that's great! However, we understand that most people don't which is why we are willing to train you on the technical details. It's more important to us that you embody the right personal characteristics. While we don't expect you to be perfect in every aspect of the job right away, the aforementioned traits are essential for success in the role.
Full-Time Benefits - Most benefits start day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:
At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.
As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.
Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

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