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Visitor Services Associate Jobs in Provo, UT (NOW HIRING)

Utah Mammoth

Guest Engagement Associate

Sandy, UT · On-site

$18 - $20/hr

Guest Engagement Associates are the first and most consistent point of contact for guests at the ... Customer Service: Greet visitors, answer, and direct phone calls, and respond to inquiries about ...

AEG

Guest Engagement Associate

Sandy, UT · On-site

$18 - $20/hr

Guest Engagement Associates are the first and most consistent point of contact for guests at the ... Customer Service: Greet visitors, answer, and direct phone calls, and respond to inquiries about ...

Utah Hockey Club

Guest Engagement Associate

Sandy, UT · On-site

$18 - $20/hr

Guest Engagement Associates are the first and most consistent point of contact for guests at the ... Customer Service: Greet visitors, answer, and direct phone calls, and respond to inquiries about ...

Utah Mammoth

Guest Engagement Associate

Sandy, UT

$18 - $20/hr

Guest Engagement Associates are the first and most consistent point of contact for guests at the ... Customer Service: Greet visitors, answer, and direct phone calls, and respond to inquiries about ...

CenCore Associates

Site Lead

Bluffdale, UT · On-site

Manage Access Control, Visitor Services, Operations/Communications Center, and CST. Qualifications: * High school diploma or equivalent required; associate or bachelor's degree preferred. * 5+ years ...

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Visitor Services Associate information

See Provo, UT salary details

$9

$19

$40

How much do visitor services associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for visitor services associate in Provo, UT is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $19.57 per hour, depending on experience, location, and employer.

What is a visitor services associate?

Visitor Services Associates are frontline staff members who assist guests at museums, galleries, parks, or other public venues. Their primary responsibilities include greeting visitors, providing information about exhibits or services, selling tickets, and ensuring a welcoming and safe environment. They may also handle customer inquiries, resolve issues, and support special events. This role is essential for creating a positive guest experience and representing the organization to the public.

What are some common challenges faced by visitor services associates and how can they be managed effectively?

Visitor Services Associates often encounter challenges such as handling high visitor volumes during peak hours, addressing diverse visitor needs, and resolving unexpected issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many organizations provide ongoing training and support to help associates stay knowledgeable about exhibits, protocols, and customer service best practices, ensuring a positive experience for both visitors and team members.

What are the key skills and qualifications needed to thrive as a visitor services associate, and why are they important?

To thrive as a Visitor Services Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you effectively assist visitors and resolve issues. These skills ensure a welcoming environment, smooth daily operations, and positive experiences for guests.

What is the difference between Visitor Services Associate vs Guest Services Representative?

AspectVisitor Services AssociateGuest Services Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseums, parks, cultural sitesHotels, resorts, entertainment venues
Employer & Industry UsagePublic attractions, cultural institutionsHospitality, travel, entertainment
Common Search & ComparisonVisitor engagement, ticketing, informationGuest assistance, check-in, concierge

Both roles focus on customer service and visitor interaction but differ mainly in work setting and specific duties. Visitor Services Associates typically work in cultural or public attractions, providing information and ticketing services. Guest Services Representatives are more common in hospitality settings, assisting guests with check-in, inquiries, and concierge services. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are the most commonly searched types of Visitor Services jobs in Provo, UT?

The most popular types of Visitor Services jobs in Provo, UT are:

What are popular job titles related to Visitor Services Associate jobs in Provo, UT?

For Visitor Services Associate jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Visitor Services Associate jobs in Provo, UT look for?

The top searched job categories for Visitor Services Associate jobs in Provo, UT are:

What cities near Provo, UT are hiring for Visitor Services Associate jobs?

Cities near Provo, UT with the most Visitor Services Associate job openings:

Visitor Services Associate jobs near you

Customer Service Associate

Savers | Value Village

Provo, UT • On-site

$13.75 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Service Associate

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect:

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

  • Bundled health plans such as medical, Rx, dental and vision
  • Company-paid life insurance for extra protection and peace of mind
  • Programs to stop smoking, diabetes management coaching, and on demand care options.
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

Savers is an E-Verify employer

81 N State St, Orem, UT 84057

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