Visitor Services Associate Jobs in Ohio (NOW HIRING)

Posting Details
Applications will be accepted until midnight (Eastern Time Zone) on the 'Posting End Date' shown below.
Position Information
Job Title
Administrative Services Associate
Applications Accepted From
Public: Open to the public , University Wide, AFSCME 3200 University Wide
Special Instructions to Applicants
This position is being posted internally and to the public simultaneously in order to expedite the posting process. However, current Ohio University AFSCME 3200 employees will be considered first.
Please note, this position requires the successful candidate to work on the Lancaster Campus during business hours and employment is contingent upon the successful completion of a criminal background check.
Please complete the online application and attach required documents. Required documents include a cover letter indicating your interest, resume, and a list of at least five (5) professional references with current contact details, including email addresses.
Department specific functions include:The Administrative Services Associate provides support for administrative and academic functions for the campus.

• Serve as testing center monitor and observer: Provide support and customer service to faculty and students who need assistance scheduling an exam through the university tool. Monitors and observes exams ensuring alignment with university expectations and national best practices. Enter campus testing center schedule in university tool in alignment with semester schedule meeting the needs of the campus and Regional Higher Education (RHE). Train peers and/or student employees to monitor and observe exams, ensuring standards and expectations are understood.
• Provide customer service to faculty, staff, students and campus visitors. May schedule appointments and provide general administrative support for Student Services staff. Serve as primary cashier, process payments, and make bank deposits. Provide general administrative support for campus events and activities.
• Provide backup/coverage in other areas on campus as needed such as Faculty and Staff Support, distance education cross campus system (OULN) and Theater.
• Collaborate as an integrated member of the campus in campus meetings, programs, activities and event. Other duties as assigned.

This position is eligible for the following benefits:
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number
20167039S
Job Description
Supports the general administrative functions of a wide variety of academic or administrative units including answering phones, greeting/referring/assisting visitors, customers, staff, or others, preparing documents and reports, compiling records, scheduling meetings, organizing and maintaining information, coordinating calendars, analyzing data including budgetary expenditures, and providing high level administrative assistance to executives.
Job Responsibilities:
• May supervise or oversee the work of student employees.
• Represents an office as administrative liaison. Responds to non-routine inquiries requiring technical and/or University or unit knowledge.
• Utilizes department and/or University policies, practices, and procedures to answer questions and resolve problems and issues.
• Coordinates special events that require judgment in determining and prioritizing activities to meet desired results.
• Coordinates complex appointments, meetings, and travel itineraries. Triages scheduling issues.
• Edits documents and presentations. Composes basic correspondence. Types and coordinates class materials.
• Performs a variety of administrative duties regarding academic class scheduling and/or student academic records and/or reports. Duties may include activities such as updating student records, registering students in courses, entering courses into PeopleSoft and assigning classrooms.
• Coordinates mass mailing and/or email distribution.
• Creates and oversees departmental files, databases, and reports.
• Maintains office and/or laboratory supplies and inventory.
• Maintains website.
• Sets up accounts, tracks budgets, reconciles accounting statements, and follows up on discrepancies. Prepares purchasing and accounting forms for approval. Processes expenses.
Minimum Qualifications
Knowledge of standard administrative procedures and practices, office equipment, and computer software typically obtained by a high school degree or GED or equivalent and a minimum of 2 years related experience. An equivalent combination of education, training, and experience is acceptable.
Specific knowledge, certifications, and licensure will apply at the position level.
Preferred Qualifications
Working Conditions/Physical Demands
Department
LNCSTR Student Services
Pay Rate
The hourly rate starts at $14.65The final offer will be commensurate with the candidate's education and experience in relation to the minimum qualifications for the position. Pay is accompanied by Ohio University's generous benefits package, which includes:

• Free tuition for employees and dependents
• Comprehensive insurance coverage, including health, prescription, vision, dental, orthodontia, and life insurance
• An excellent retirement plan with up to a 14% employer contribution
• Wellness programs, on-site wellness facilities, and a robust employee assistance program
• Paid parental leave, adoption reimbursement, and more

Additional information is available at https://www.ohio.edu/hr/benefits/
Total Compensation Estimator (For Full-Time Benefits Eligible Employees)
Discover the full value of joining Ohio University by clicking this link:
https://www.ohio.edu/hr/compensation/total-compensation-estimator
Our Total Compensation Estimator shows your offer package in dollars: salary plus university paid benefits including health coverage, retirement contributions, paid time off, tuition benefits, and more.
See details on what we offer in one place and compare different options for retirement and insurance.
Estimates are informational only; exact coverage is determined by eligibility policies and official plan documents.
Job Open Date
08/27/2026
Posting Close Date
Please apply by September 24, 2026.
Job Category
Classified AFSCME 3200 Bargaining Unit appointment
Months
12 month
Planning Unit
Regional Higher Education
Work Schedule
Hours of work are Monday through Friday, 8:00 am to 5:00 pm with one hour for lunch. Based on departmental needs, some evening and weekend hours will be required.
Campus
Lancaster, Ohio
Expected hours worked per week
40
Expected duration of assignment
on-going
Applicants may contact this person if they have questions about this position.
Kim Hayden, hayden@ohio.edu
Non-Discrimination Statement
Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.
Job Information
Employment Type
full-time regular
Job Family/Subfamily
Administrative Services-Generalist
Career Track & Level
TAS2
Pay Grade
AF3200 |13|
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