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Visitor Services Associate Jobs in Kansas (NOW HIRING)

What You'll Need to Succeed as a Golf Service Associate * A Positive Attitude - Because being a ... their visit and enhancing their overall experience. * Key Aspect of the Role: Assist with golf ...

Office Services Associate

Leawood, KS · On-site

$15.50 - $19.50/hr

The Office Assistant is the first impression for all visitors, prospects, clients and team members ... Office Services, etc. Mange vendor relationships and contract/invoices Schedule office equipment ...

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Visitor Services Associate information

See Kansas salary details

$8

$18

$38

How much do visitor services associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for visitor services associate in Kansas is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $18.41 per hour, depending on experience, location, and employer.

What is a visitor services associate?

Visitor Services Associates are frontline staff members who assist guests at museums, galleries, parks, or other public venues. Their primary responsibilities include greeting visitors, providing information about exhibits or services, selling tickets, and ensuring a welcoming and safe environment. They may also handle customer inquiries, resolve issues, and support special events. This role is essential for creating a positive guest experience and representing the organization to the public.

What are some common challenges faced by visitor services associates and how can they be managed effectively?

Visitor Services Associates often encounter challenges such as handling high visitor volumes during peak hours, addressing diverse visitor needs, and resolving unexpected issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many organizations provide ongoing training and support to help associates stay knowledgeable about exhibits, protocols, and customer service best practices, ensuring a positive experience for both visitors and team members.

What are the key skills and qualifications needed to thrive as a visitor services associate, and why are they important?

To thrive as a Visitor Services Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you effectively assist visitors and resolve issues. These skills ensure a welcoming environment, smooth daily operations, and positive experiences for guests.

What is the difference between Visitor Services Associate vs Guest Services Representative?

AspectVisitor Services AssociateGuest Services Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseums, parks, cultural sitesHotels, resorts, entertainment venues
Employer & Industry UsagePublic attractions, cultural institutionsHospitality, travel, entertainment
Common Search & ComparisonVisitor engagement, ticketing, informationGuest assistance, check-in, concierge

Both roles focus on customer service and visitor interaction but differ mainly in work setting and specific duties. Visitor Services Associates typically work in cultural or public attractions, providing information and ticketing services. Guest Services Representatives are more common in hospitality settings, assisting guests with check-in, inquiries, and concierge services. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are the most commonly searched types of Visitor Services jobs in Kansas?

The most popular types of Visitor Services jobs in Kansas are:

What are popular job titles related to Visitor Services Associate jobs in Kansas?

For Visitor Services Associate jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Visitor Services Associate jobs in Kansas look for?

The top searched job categories for Visitor Services Associate jobs in Kansas are:

What cities in Kansas are hiring for Visitor Services Associate jobs?

Cities in Kansas with the most Visitor Services Associate job openings:

Infographic showing various Visitor Services Associate job openings in Kansas as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,206 per year, or $18.8 per hour.

Guest Services Associate

Kansas City, KS • On-site

The University of Kansas Health System
Health Care and Social Assistance • 5 - 10K employees

$14.25 - $17.25/hr

Full-time

Re-posted 5 days ago


University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 182 frontline employees who took The Breakroom Quiz


Job description

Position Title
Guest Services AssociateBell HospitalPosition Summary / Career Interest:The Guest Services Associate possesses a basic knowledge of computer programs, including 02, the database used for tracking inpatient and outpatient information. The ideal candidate must have excellent verbal communication skills in a high-paced environment, providing superior customer service in person and on the telephone. The associate maintains accurate in-house phone numbers, maps, and other pertinent information as required as well as tracks department location changes, phone number changes, etc., in order to provide up-to-the minute information for internal and external customers.Responsibilities and Essential Job Functions
  • Demonstrates ability to provide care/service safely and efficiently for the care of each patient.
  • Assists with operations of the Information Desk for the University of Kansas main Hospital to develop and enhance customer service for all patients and visitors.
  • With the aid of the health system computer and network, provides rapid and professional response to all patient and visitor inquires in person and over the phone.
  • Locates appropriate physicians/services for patients and visitors throughout the hospital, pages clinical staff as appropriate.
  • Maintains a current and up-to-date patient information listing, in-house phone numbers, maps, department locations and other pertinent information as required.
  • Escorts patients and visitors in wheelchairs if necessary; if unable to leave desk may utilize health system volunteers or Central Transport to assist.
  • Assists senior patients with outside transportation.
  • Maintains confidentiality issues including no information, denial and expiration patients.
  • Works collaboratively and cooperatively with information desk volunteers, including training.
  • Works cooperatively with other health system employees/internal customers and provides relief at the Valet Receptionist or Heart Hospital Information Desk as needed.
  • Assists visitors with requests for voter registration, clergy parking and parking ticket validations.
  • Monitors facility conditions, notifies appropriate department for resolutions.
  • Maintains up- to- date calendar of events via e-mail notices.
  • Maintains a neat and orderly information desk.
  • Tracks inventory of necessary supplies and forms.
  • Attends mandatory staff meetings.
  • Follow policies, procedures, and standards; complies with Corporate Responsibility Program .
  • Assumes responsibility for risk and safety issues associated with position.
  • Maintains current and up-to-date materials related to area restaurants, accommodations, attractions, etc.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate or GED.

Preferred Language Skills
  • Advanced Spanish -

Knowledge Requirements
  • Excellent oral communications skills.
  • Proficient in Windows and Microsoft Office applications.
  • Basic understanding of written communication.
Time Type:Full timeJob Requisition ID:R-56568Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.

  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US