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Visitor Management Jobs in Virginia (NOW HIRING)

NOVA Parks

Visitor Center Attendant

Ashburn, VA · On-site

The Visitor Center Attendant is responsible for assisting with the operation and/or maintenance of ... Carries out additional duties as assigned by Park Management. Minimum Qualifications * Ability to ...

City of Hampton

Visitor Information Specialist

Hampton, VA · On-site

$76K - $77K/yr

If so, we invite you to become a part of our team as a Visitor Information Specialist with the City ... Manager which may include long hours and unusual schedules. Click here for a complete

Kastle Systems

Sales Engineer

Falls Church, VA · On-site

This role works with the Sales team to help design security solutions, including Access Control, Video Surveillance, and Visitor Management. Candidate's task is responding to Security Bid ...

Kastle Systems

Sales Engineer

Falls Church, VA

This role works with the Sales team to help design security solutions, including Access Control, Video Surveillance, and Visitor Management. Candidate's task is responding to Security Bid ...

Kastle Systems

Sales Engineer

Falls Church, VA · On-site

$85K - $115K/yr

This role works with the Sales team to help design security solutions, including Access Control, Video Surveillance, and Visitor Management. Candidate's task is responding to Security Bid ...

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Visitor Management information

What are the key skills and qualifications needed to thrive as a visitor management professional, and why are they important?

To excel in Visitor Management, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with visitor management systems, security protocols, and basic office software is often required. Excellent communication, professionalism, and problem-solving abilities help create a welcoming and secure environment for all visitors. These skills are essential for ensuring safety, efficient operations, and a positive first impression for guests and clients.

What are some common challenges faced in a visitor management role, and how can they be effectively addressed?

In a Visitor Management role, common challenges include handling high volumes of guests during peak hours, maintaining security protocols while providing a welcoming experience, and effectively managing unexpected situations such as unauthorized access attempts. To address these, it's important to remain calm under pressure, utilize visitor management software to streamline check-ins, and maintain clear communication with security and front desk teams. Building strong organizational and interpersonal skills helps ensure a smooth operation and a positive first impression for all visitors.

What is the difference between Visitor Management vs Receptionist?

AspectVisitor ManagementReceptionist
Primary RoleManaging visitor check-ins, security protocols, and visitor recordsGreeting visitors, answering phones, and administrative support
Required SkillsCustomer service, security procedures, data entryCommunication, organization, multitasking
Work EnvironmentSecurity desks, front entrances, reception areasReception area, front desk, administrative offices
CertificationsNone typically required, but security or safety certifications helpfulNone typically required

Visitor Management and Receptionist roles often overlap in customer service and front-desk duties, but Visitor Management focuses more on security and visitor tracking, while Receptionists handle broader administrative tasks. Both roles are essential for a professional front office environment.

What are popular job titles related to Visitor Management jobs in Virginia? For Visitor Management jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Visitor Management jobs in Virginia look for? The top searched job categories for Visitor Management jobs in Virginia are:
Visitor Management jobs near you
Infographic showing various Visitor Management job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Visitor Information Specialist

City of Hampton, VA

Hampton, VA • On-site

$15.92 - $17.51/hr

Temporary

This job post has expired 1 day ago. Applications are no longer accepted.

City Of Hampton (Virginia) rating

7.4

Company rating: 7.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

570th of 842 rated public administrative organizations

Job description

Salary: $15.92 - $17.51 Hourly
Location : Convention & Visitors Bureau, Hampton, VA
Job Type: WAE - Hourly
Job Number: 09442
Department: CONVENTION AND VISITORS BUREAU
Opening Date: 07/27/2026
Closing Date: 8/3/2026 11:59 PM Eastern
FLSA: Non-Exempt
Function
"Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring."
Hampton is a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, a rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement and other perks and benefits.
Do you enjoy meeting new people and sharing your love for local culture and attractions? Are you enthusiastic, outgoing, and passionate about helping others have unforgettable experiences? If so, we invite you to become a part of our team as a Visitor Information Specialist with the City of Hampton!
In this customer-focused role, you'll be the welcoming face of the city, assisting visitors with directions, recommendations, and resources to help them make the most of their time in our vibrant waterfront community. The class works under close supervision according to set procedures.
Minimum Requirements
  • High school graduation or successful completion of GED.
  • One (1) year of full-time equivalent experience in clerical and data entry work including the performance of basic computer operations using Microsoft Office and conducting internet searches or a closely related experience.
  • Customer service-related experience preferred.
  • A combination of education and experience may be considered for this position.
  • Must possess a valid driver's license and must have and maintain a satisfactory driving record based on the City of Hampton's criteria.
  • Must successfully pass a background check prior to any offer of employment or promotion.
Additional Requirements
  • The incumbent may be considered "essential personnel" during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.

  • Direct deposit into most banks is a convenient finance feature.
  • Employees are covered for Workers' Compensation where appropriate.
  • Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
  • The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family 1-877-327-2872 or

01
Do you have a high school diploma or have you successfully completed a GED?
  • Yes
  • No

02
Do you have at least one (1) year of full-time equivalent experience in clerical and data entry work including the performance of basic computer operations using Microsoft Office and conducting internet searches or a closely related experience?
  • Yes
  • No

03
I understand that I must successfully pass a background check related to this position prior to any offer of employment or promotion.
  • Yes
  • No

04
This position requires that you possess a valid driver's license and have and maintain a satisfactory driving record based on the City of Hampton's criteria. Failure to provide your driver's license number will prevent us from considering your application. Please confirm your driver's license number by entering it below:
05
I understand that this position may be considered "essential personnel" during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.
  • Yes
  • No

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