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Visitor Information Assistant Jobs (NOW HIRING)

USDA

Visitor Services Information Assistant

Cheyenne, OK · On-site

$30K - $31K/yr

Disseminate information. Makes presentations on subjects such as fire safety, environmental awareness, recreation activities, and litter prevention. Meets visitors and independently replies, either ...

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$52.5K

How much do visitor information assistant jobs pay per year?

As of Sep 10, 2026, the average yearly pay for visitor information assistant in the United States is $40,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $45,000.00 per year, depending on experience, location, and employer.

What does a Visitor Information Assistant do?

A Visitor Information Assistant provides guidance and support to visitors at locations such as museums, parks, visitor centers, or tourist attractions. Their primary responsibilities include answering questions, offering directions, distributing brochures and maps, and sharing information about the site or surrounding area. They also assist with event coordination, maintain displays, and ensure visitors have a positive and informative experience. Excellent communication and customer service skills are important for this role.

What are the key skills and qualifications needed to thrive as a Visitor Information Assistant?

To thrive as a Visitor Information Assistant, you need strong customer service skills, knowledge of local attractions, and typically a high school diploma or equivalent. Familiarity with reservation systems, information databases, and point-of-sale software is commonly required. Excellent communication, problem-solving, and interpersonal skills help you engage visitors and address their needs effectively. These abilities ensure visitors have positive experiences, accurate information, and smooth interactions, which are crucial for the reputation and success of the organization.

What are some common challenges Visitor Information Assistants face when interacting with guests, and how can they effectively address them?

Visitor Information Assistants often encounter guests with diverse backgrounds, languages, and expectations. A common challenge is providing clear directions or assistance to visitors who may have language barriers or accessibility needs. Effective communication, patience, and familiarity with available resources (such as maps, brochures, and translation tools) can help address these situations. Building local knowledge and practicing active listening are also key to ensuring every guest has a positive experience.

What cities are hiring for Visitor Information Assistant jobs?

Cities with the most Visitor Information Assistant job openings:

What states have the most Visitor Information Assistant jobs?

States with the most job openings for Visitor Information Assistant jobs include:

What are popular job titles related to Visitor Information Assistant jobs?

For Visitor Information Assistant jobs, the most frequently searched job titles are:

Visitor Information Assistant jobs near you
Infographic showing various Visitor Information Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,350 per year, or $19.4 per hour.

Visitor Information Specialist

Bishop, CA • On-site

U.S. Department of Agriculture (USDA)
Public Administration • 10K+ employees
Learn more about U.S. Department of Agriculture (USDA)external

$61K/yr

Full-time

Posted 7 days ago

United States Department Of Agriculture rating

7.8

Company rating: 7.8 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

457th of 858 rated public administrative organizations

Job description

This position is located on the Inyo National Forest with duty station of Lone Pine or Bishop, CA.
This position is responsible for the daily operation of a Visitor Services Center including a program of interpretive and education programs, operations, natural resources, partnerships, and supervision.
For additional information about the duties of this position, please contact Alexander Ertaud at alexander.ertaud@usda.gov.Qualifications:In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.
Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.
Specialized Experience Requirement:
For the GS-09: You must have one year of specialized experience equivalent to at least the GS-7 grade level; OR a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related; OR an appropriate combination of specialized experience and education (only graduate education in excess of 18 semester hours may be used to qualify applicants for this grade level). The education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work. Specialized experience is defined as meeting two or more of the following:
  • Assist in conveying detailed program information in written and non-written form, using a variety of formats;
  • Assist in developing interpretive and environmental education programs, media and exhibits for use on the unit and a Visitor Center;
  • Assist in coordinating the public participation program designed to involve interested publics in decision-making processes;
  • Participate on agency-wide interpretive program initiatives.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education:See above for education that may be qualifying for the specific grade level.Employment Type: OTHER

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