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Vision Care Associate Jobs (NOW HIRING)

The Landings at Norcross

Care Associate

Norcross, GA · On-site

A Care Associate promotes the physical, personal and emotional well-being of each Resident and ... Support mission, vision, and goals of the organization, upholding and promoting company culture and ...

The Landings at Norcross

Care Associate

Norcross, GA · On-site

A Care Associate promotes the physical, personal and emotional well-being of each Resident and ... Support mission, vision, and goals of the organization, upholding and promoting company culture and ...

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Vision Care Associate information

What is the difference between Vision Care Associate vs Optician?

AspectVision Care AssociateOptician
CredentialsTypically no formal certification required; on-the-job training commonOften requires certification or licensing, such as NCLE or ABO
Work EnvironmentRetail optical stores, healthcare clinics, vision centersOptical labs, retail stores, healthcare settings
Job ResponsibilitiesAssisting customers, basic eye exams, frame selectionFitting and adjusting glasses, interpreting prescriptions, lens selection
Industry UsageCommon entry-level role in optical retail and healthcareSpecialized role focusing on eyewear fitting and lens selection

While both roles work in optical retail and healthcare environments, a Vision Care Associate typically provides customer service and basic assistance, often without formal certification. An Optician has more specialized responsibilities, including fitting glasses and interpreting prescriptions, often requiring certification or licensing. Both roles are essential in the eye care industry but differ in scope and qualifications.

What cities are hiring for Vision Care Associate jobs?

Cities with the most Vision Care Associate job openings:

What are the most commonly searched types of Vision Care jobs?

The most popular types of Vision Care jobs are:

What states have the most Vision Care Associate jobs?

States with the most job openings for Vision Care Associate jobs include:

Vision Care Associate jobs near you
Infographic showing various Vision Care Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Patient Services Coordinator - Vision Care

Frederick, MD • On-site

PRISM Vision Group
Health Care and Social Assistance • 1 - 5K employees

7.2

Company rating: 7.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Good employer

Recommended by parents

Respectful managers

Learn more about PRISM Vision Groupexternal

$18 - $31.89/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Patient Service Representative

This onsite role is located at Central Maryland Eye Associates, in Frederick, MD, which is part of Prism Vision Group. There will be occasional travel to other locations based upon business needs.

Compensation Range: $18-$31.89/hr (Dependent on Experience)

The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion.

Role and Responsibilities

• Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards.

• Initiate pre-registration process and ensure all demographic insurance information is accurate, complete and up to date on patient's chart.

• Verification of insurance information, verification of benefits and insurance referral information.

• Obtain legal photo identification and (if applicable) insurance card(s) and validate patient identity and coverage prior to services being rendered to ensure patient safety and financial reimbursement.

• Adhere to HIPAA standards related to patient privacy and confidentiality.

• Assure ease of patient flow through the clinical care process.

• Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, cancellation policy).

• Provide upfront financial counseling services at time of check-in including identifying alternate funding resources and establishing payment plans.

• Advise patients of financial obligations and collect funds according to established guidelines.

• Act as a liaison/advocate for patients, physicians, and staff in facilitating ease of care. Identify and resolve trouble spots and problem patterns in the provision of care.

• Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements.

• Train other patient services representatives and provide excellent customer service skills.

• Comply with company policies and standards

Position Qualifications

Education: High School Graduate or General Education Degree (GED)

Experience: 2+ Years experience in a patient facing healthcare function or other customer service function preferred.

Knowledge/Skills/Abilities

• Excellent verbal and written communications skills in English. Bi-Lingual a plus.

• Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.

• Mathematical and cash management skills.

• Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.

• Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment.

• Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations.

• Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.

• Proficient with Microsoft Office Suite

Work Environment

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

What PRISM Vision Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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